12
The configuration downloaded contains all the information to get Avo set-up. The information saved to
the Avo includes transmit interval, information on sensors, how often the sensors are to be interrogated,
and sensor warm-up time. This and other configuration information is maintained in the cloud on
Stevens-Connect. All sensors and sensor parameters are configured using Stevens-Connect.com.
Login at
www.stevens-connect.com
to get started using your custom login information provided by
Stevens or a Stevens distributor. Contact Stevens directly if this information needs to be resent.
Support Articles are available on the Stevens Connect site:
SDI-12 Sensor Setup:
https://support.stevens-connect.com/Avo-setup/Avo-sdi12-sensor-setup
Analog Sensor Setup:
https://support.stevens-connect.com/Avo-setup/Avo-analog-sensor-setup
Pulse Sensor Setup:
https://support.stevens-connect.com/Avo-setup/Avo-pulse-sensor-setup
Low Power Mode:
https://support.stevens-connect.com/Avo-setup/Avo-low-power-mode
5.0 TROUBLESHOOTING
5.1 Using DIAGNOST.log file
On the SD Card there is a file titled DIAGNOST.log. The purpose of this file is to help troubleshoot the
connection of Avo to the cellular network. This file is appended upon each power-up. The contents of this
file are intended for connection diagnostic purposes by Stevens Technical Support.
5.2 What if Avo works during the day but not at night?
Use a hand-held volt meter to check the voltage going to the Avo. It should be between 17 – 24 volts with
full sunlight. The battery and panel voltage can also be verified from Stevens-Connect after a
transmission. Solar panel voltage can be viewed in Stevens-Connect on analog input 4.
5.3 What do I do if there is poor coverage from the cell tower?
The RSSI will indicate the quality of the coverage. You may need a higher gain and/or directional antenna.
See part number list in Table 1.
