17
FAQ
How should I clean the Q Remote?
After your round, clear grass, leaves and dust etc from the machine using a soft cloth/brush or
compressed air. Clean your Q Remote using standard furniture polish and a soft cloth.
NEVER
use a hose or pressure washer to clean the Q Remote: faults caused by water ingress
will not be covered by the warranty. Water cannot enter the motors or electronics in normal use.
Is the Q Remote OK to use in the rain?
Yes. The Q Remote is designed for use in all conditions appropriate for golf. The design of the Q
Remote protects the major components from rain, so water ingress cannot occur during normal
use. You should avoid any situation where moisture or water could reach the electronics or
motors. Some examples of this are:
• Driving through puddles or standing water.
• Submerging the machine in a river or lake.
Faults caused by water ingress will not be covered under the warranty.
How do I get the Q Remote up a step or kerb?
Firstly exert downward pressure on the handle to lift the front wheels onto the higher level.
If the natural traction of the rear wheels do not carry the rear of the machine onto the higher
level, lift from the top of the main support.
How many holes will the battery last for?
We expect any genuine Stewart Golf battery to last 18 holes (or 36 if you have the larger
battery) on a ‘normal’ course, with a ‘normal’ weight bag and in ‘normal’ conditions.
However... a hole of golf can be anywhere between 100 and 600 yards long, so is not a reliable
unit of measurement. Terrain, ground condition, bag weight and a number of other factors can
make a difference. How you play will also affect power consumption; you’ll cover less ground
shooting 65 than you will shooting 120.
Can I improve the battery life?
Yes, there are a number of things you can do:
• Don’t overload your golf bag.
• Steering is a big source of power consumption, so use Remote steering less if you want to
conserve energy.
• Accelerate slowly, in the same way you would in a car if you were trying to be efficient.
Be sure to download the free smartphone app which will allow you to measure exactly how
much power you use on your round, and try different variables to see how much difference it
makes.
Can I use the Q Remote without the handset?
No. The Q Remote can only be operated via the handset (unless the wheels are in freewheel).
Can the Q Remote cope on hills?
Yes. The Q Remote chassis has been designed with stability in mind. The machine may tip onto
the rear stabiliser wheels, but if this happens don’t worry as that’s what they are designed to do.
Bag weight and weight distribution makes a big difference here, a light and/or top heavy bag
will not put enough weight on the front wheels and therefore it may tip easily. You will find out
which hills work with your particular setup through experience.
When going down hill using remote control, the Q Remote may speed up under gravity. Hold
the handle if on a path or allow the machine to travel safely away from you, then use the red
‘STOP’ button to apply the brake. Always park at 90 degrees to a slope.
