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18

WARRANTY INFORMATION

Your Stewart Golf Q Remote is guaranteed to be free from defects in materials or 

workmanship for a standard period of two (2) years from delivery.

If you think there may be a problem with your Q Remote, the first thing to check is the 

troubleshooting guide opposite. If this does not solve your issue, please contact us or 

your local distributor for further advice.

Conditions of warranty:

If notice is received of any breach of this warranty during the relevant period, then we 

shall at our own expense and within reasonable time, repair, or at our option, replace the 

goods or such parts as are defective or otherwise remedy such defect. If your address is 

in the UK we will arrange and pay for collection.

If you are outside the UK, please contact your place of purchase or your local distributor 

or dealer. If your address is outside the UK but you do not have a local distributor, we 

may still be able to arrange collection but you shall bear the associated costs.

Stewart Golf will authorise the repair, or at our option, replacement of any part found 

to be defective due to faulty workmanship or materials. We reserve the right to inspect 

these parts. We will not bear any costs incurred (including carriage) due to an item 

being returned with a suspected fault, and after inspection no fault can be found, or it is 

found that the customer has not fully understood all of the functions of the Q Remote 

or the part in question.

Exclusions to the warranty include, but are not limited to: damage during shipment if 

not packed in a Stewart Golf designated box or according to Stewart Golf instructions; 

wear & tear; results of neglect, misuse or accidents; damage howsoever caused; or 

utilisation for any purpose other than carrying a golf bag on a golf course. Q Remote 

units, which have been fitted with non-genuine Stewart Golf parts, or have been 

modified from the manufacturers specifications, are excluded. Stewart Golf products 

used for commercial or rental purposes are excluded. The warranty is not transferable to 

a third party.

Both the handset battery and SmartPower battery is covered by a two (2) year 

warranty against faulty workmanship and materials. Loss of battery performance owing 

to external damage (howsoever caused), misuse and/or abuse, incorrect charging or 

other failures not attributable to a manufacturing defect are specifically excluded from 

this warranty. The handset and SmartPower batteries must be charged only with the 

equipment supplied by Stewart Golf, and the instructions must be followed exactly. 

Register your warranty: 

stewartgolf.com/warranty

Stewart Golf Ltd

Edison Close, Waterwells Business Park, Quedgeley, Gloucestershire GL2 2FN

Great Britain

+44 (0) 333 800 18 18  |  info@stewartgolf.com  |  www.

STEWART

GOLF.com 

Stewart Golf LLC

4500 140th Avenue North, Suite 101, Clearwater, FL 33762

United States of America

+1 727 939 6520  |  info@stewartgolfusa.com  |  www.

STEWART

GOLF

USA

.com

Summary of Contents for Q REMOTE

Page 1: ...1 OWNER S MANUAL ...

Page 2: ...butor dealer about problems or conditions that you do not understand INTELLECTUAL PROPERTY The design and technology within the Stewart Golf Q Series as well as the Stewart Golf brand is protected by numerous trademarks design registrations and patents For a full register of Stewart Golf intellectual property please visit stewartgolf com IP GOLF BAG TYPE WEIGHT The Q Remote has been optimised for ...

Page 3: ...it we recommend a weight of 14kg or 31lbs Using it on grass is important speed and steering are both affected by the surface the Q Remote is on and it s obviously designed to be used on grass You should steer the machine manually from the handle when on paths or in a car park for example or by using remote control when you re in the rough or around tees and greens Please see pages 12 15 for more o...

Page 4: ... bag strap 4 Bag cradle 5 LED 6 SmartPower battery 7 Lower bag strap 8 Front chassis 9 Front wheels 10 Main chassis 11 EcoDrive motors 12 Rear wheels 13 Wheel arches 14 On Off switch 15 Handle release button 16 Accessory points 17 Handset cradle 18 Umbrella holder mount 19 Handset storage 20 Main support 21 Main support release button 22 Stabiliser wheels 23 Electronics enclosure 1 2 3 4 5 6 7 8 9...

Page 5: ...he main support is lifted the stabliser wheels automatically deploy Note Lifting the main support without first pressing the handle release button may damage internal components FITTING YOUR GOLF BAG 1 Stand the base of your golf bag on the front chassis 2 Ensure the bag cradle is fully lowered then lean the golf bag back until it rests on the silicone bag pads 3 Pull the silcone bag strap around ...

Page 6: ... your handset on the main support Be sure to keep the handset in its silicone case to avoid marking the main support You can pick up your Q Remote from either its vertical or horizontal positions Vertical When folded the carry handle is in the centre of the trolley and clearly visible Lift with the wheel arches closest to your body image B WARNING Always ensure that your Q Remote is turned OFF at ...

Page 7: ...s not click in to its secured position automatically press gently on the top of the battery until you hear a click DO NOT drop the battery into the chassis as this may damage the connections SMARTPHONE APP Developed specifically for use with the SmartPower technology in the new Q Remote the free app lets you monitor power both on and off the course To download the app please scan the correct code ...

Page 8: ...0 hours You can accurately check the power level of the battery with the free smartphone app even while it is charging BEST PRACTICE If the battery is being used regularly once a week for example it is OK to leave it connected to the charger with the charger turned on The Battery Management System BMS within the battery will prevent any damage However it is good practice to disconnect the battery ...

Page 9: ...e a complex technology and a number of variables contribute to battery performance and thus the performance of your Q Remote All rechargeable batteries are consumables and have a limited lifespan eventually their capacity and performance decline so that they need to be replaced As batteries age it can contribute to changes in their performance CARING FOR YOUR BATTERY DO follow these instructions e...

Page 10: ... hold for one second to turn on When turning off a red light shows momentarily In normal use the indicator light will be blue LIGHT OFF Handset is switched off LIGHT FLASHING Handset is on but not connected to the machine LIGHT ON Handset is on and connection has been established WARNING NEVER open the handset unless you have been instructed to do so by our support team Always ensure you are elect...

Page 11: ...ectronics are natural enemies and you must take care to make sure no water ever gets inside the handset Never allow the handset to be immersed in water and don t wash it If you want to wash the silicone skin remove it from the handset before washing it then dry it thoroughly before replacing it If you use the handset in the rain or other wet conditions remove the silicone skin as soon as you have ...

Page 12: ...a car park crossing a road or negotiating a tight path you should steer manually from the handle You can control the speed of the machine using the speed up slow down buttons or program the cruise control speeds to your walking pace see P16 BEST PRACTICE When in tight areas you should physically keep control of the Q Remote by steering from the handle The dual handle allows you to steer with eithe...

Page 13: ...13 ...

Page 14: ...d the handset in your hand and position the machine approximately 10m in front of you and on the line of your ball Make small adjustments to direction and speed as you see fit Do not place the handset in your pocket When you get to your ball park the machine to the right of your ball or to the left if you are left handed Place the handset on the cradle when taking a shot If you are going to walk a...

Page 15: ...his fuse in such cases replacement of the fuse will NOT be covered by warranty SPEED The Q Remote can travel at speeds of upto 6mph but performing delicate manoeuvres such as negotiating bridges or steering between obstacles should not be performed at top speed and any damage caused will NOT be covered by warranty The machine will perform best when being driven at walking speed and this is what is...

Page 16: ...two buttons 1 and 3 for three seconds The machine will start moving forwards 3 Use the left and right buttons to fine tune the direction until the machine is travelling in a straight line Alternatively press the forward button to restore the factory setting 4 Press STOP to store the new setting QUICK RELEASE REAR WHEELS To remove a wheel 1 Tilt the machine holding the main support so that one whee...

Page 17: ...be anywhere between 100 and 600 yards long so is not a reliable unit of measurement Terrain ground condition bag weight and a number of other factors can make a difference How you play will also affect power consumption you ll cover less ground shooting 65 than you will shooting 120 Can I improve the battery life Yes there are a number of things you can do Don t overload your golf bag Steering is ...

Page 18: ...tomer has not fully understood all of the functions of the Q Remote or the part in question Exclusions to the warranty include but are not limited to damage during shipment if not packed in a Stewart Golf designated box or according to Stewart Golf instructions wear tear results of neglect misuse or accidents damage howsoever caused or utilisation for any purpose other than carrying a golf bag on ...

Page 19: ...wheel in freewheel one in drive Ensure both wheels are not in freewheel mode The Q Remote does not travel in a straight line 1 Bag not balanced 2 Motors have become inbalanced 1 Ensure your bag is evenly weighted from side to side 2 Follow the guide on trim adjustment on P16 SYMPTOMS POSSIBLE ISSUE POSSIBLE SOLUTION The handset won t turn on Battery not charged Charge handset using USB power cable...

Page 20: ...20 100350 ...

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