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CHARGING THE SMARTPOWER BATTERY

Always start a charging cycle by following these steps:

1.  Connect the charger to the battery
2.  Connect the charger to the wall
3.  Switch the wall socket on

The charger has an indicator light on it:

RED

Indicates the battery is charging. 

GREEN

:

 Indicates that the charge cycle has finished.

The charge cycle time varies depending on how much power has been used: the 

average charge should take 3-4 hours, but can be up to 10 hours. You can accurately 

check the power level of the battery with the free smartphone app, even while it is 

charging. 

BEST PRACTICE 

If the battery is being used regularly (once a week for example), it is OK to leave it 

connected to the charger, with the charger turned on. The Battery Management System 

(BMS) within the battery will prevent any damage.

However it is good practice to disconnect the battery from the charger once the green 

light shows. 

TECHNICAL INFORMATION

•  Operating temperature: -10°C to 50°C (14°F to 122°F)
•  Charging & storage temperature: 15°C to 25°C (59°F to 77°F)
•  Battery Lifespan: >1000 charge cycles
•  Nominal Voltage: 12.8V
•  Charge current: 2~5A

BATTERY LIFE & BATTERY LIFESPAN

Battery life” is the amount of time your 

machine will run for before the battery needs 

to be recharged. “

Battery lifespan” is the 

amount of time a battery lasts until it needs 

to be replaced. The mix of things you do with 

your Q Follow affects battery life and lifespan 

but no matter how you use it, there are ways 

to help.

A battery’s lifespan is related to its “chemical 

age,” which is more than just the passage 

of time. It includes different factors, such as 

the number of charge cycles and how it was 

cared for. 

To help maximise battery performance 

and help extend battery lifespan, avoid 

charging or leaving the battery in very hot 

environments (including direct sun exposure) 

for extended periods of time. Please read and 

follow the advice in this manual. 

LONG TERM STORAGE

If you are not going to use the Q Follow for 

more than one month, the battery should 

be fully charged after its last game then 

disconnected from the charger and stored in 

a dry environment between 15°C and 25°C 

(59°F and 77°F). 

Once a month you should put the battery 

through a full charge cycle. Before using 

it again, the battery should be given a full 

charge cycle. 

Batteries are a complex technology and a 

number of variables contribute to battery 

performance and thus the performance of 

your Q Follow. 

All rechargeable batteries are consumables 

and have a limited lifespan: eventually their 

capacity and performance decline so that 

they need to be replaced. As batteries 

age, it can contribute to changes in their 

performance.  

CARING FOR YOUR BATTERY

•  DO 

follow these instructions 

exactly. 

•  DO

 

only use the charger 

supplied to charge the battery.

•  DO

 

charge the battery 

immediately after each use, 

certainly within 48 hours.

•  DO

 

check the battery charge 

level with the app prior to use 

to ensure you have sufficient 

power to complete your round.

•  DO

 

charge in a well ventilated 

area.

•  DO

 

store & charge the battery 

in a dry environment between 

15°C and 25°C (59°F and 77°F). 

•  DO

 fully disconnect and unplug 

the charger from the mains and 

battery between charges. 

•  DO NOT

 

drop, throw, puncture 

or crush the battery.

•  DO NOT

 

immerse in water or 

any liquid.

•  DO NOT

 

clean with any 

abrasives or solvents; a damp 

cloth is fine.

•  DO NOT

 

leave the battery in a 

discharged state.

•  DO NOT

 

open or disassemble 

the battery or charger. This is 

dangerous and will void the 

warranty.

•  DO NOT

 

cover during use or 

charging.

•  DO NOT

 

expose the battery 

extreme temperatures (

never

 

store in a car in winter or 

summer.)

•  DO NOT 

solder or connect 

anything to the terminals other 

than as guided in this manual.

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Summary of Contents for Q Series

Page 1: ...1 OWNER S MANUAL ...

Page 2: ...es such as on a fairway Please see pages 11 14 for more on this There are lots of videos available at www stewartgolf com and on our YouTube channel youtube com c stewartgolf they ll help you get the most from your Q Follow CONTENTS Important Information Welcome Q Follow Anatomy Unfolding Folding Carrying SmartPower Battery SmartPower Charging Battery Care Handset Guide Handset Charging Care Manua...

Page 3: ... in to place C 4 Grabbing the front chassis put the machine on all four wheels D Now fold the bag cradle all the way out This automatically releases a hidden lock that secures the main support to the chassis 5 Now press the handle release button E and simultaniously lift the handle and main support F until they both click in to place As the main support is lifted the stabliser wheels automatically...

Page 4: ... to charge it In any case it is good practice to always turn the switch to the OFF O position when not in use Horizontal To lift with two hands lift from the handle main support pivot point with one hand and just above the stabiliser arm at the back of the machine image C Never pick up the Q Follow by any points other than those described doing so may cause damage CARRYING YOUR Q FOLLOW SMARTPOWER...

Page 5: ...or leaving the battery in very hot environments including direct sun exposure for extended periods of time Please read and follow the advice in this manual LONG TERM STORAGE If you are not going to use the Q Follow for more than one month the battery should be fully charged after its last game then disconnected from the charger and stored in a dry environment between 15 C and 25 C 59 F and 77 F On...

Page 6: ...et switch on power if applicable 6 The indicator light on the handset will show RED while charging and GREEN when fully charged 7 Once the indicator light is GREEN disconnect the power cable from the handset 8 Return the black plug to the charging port on the side of the handset then refit the protective silicone skin HANDSET CARE Using the handset skin and charging port plug means that the handse...

Page 7: ...ges paths To start the machine moving forwards press the forward button Once the machine is in motion continually pressing the speed up or slow down buttons will either speed up or slow down the machine respectively You can also use the cruise control buttons to start the machine To reverse the machine press the reverse button it must first be stopped When reversing the speed is fixed and cannot b...

Page 8: ...sing any of the forward buttons To resume Follow mode stop the machine and start the Follow process as usual The Q Follow has a follow system not a find system Only activate Follow from inside the Neutral Zone and walk in the direction the machine is facing Think of the Follow feature like cruise control on a car it s perfect for motorway driving but not for town or car parks The follow feature is...

Page 9: ...t any genuine Stewart Golf battery to last 18 holes on a normal course with a normal weight bag and in normal conditions However a hole of golf can be anywhere between 100 and 600 yards long so is not a reliable unit of measurement Terrain ground condition bag weight and a number of other factors can make a difference How you play will also affect power consumption you ll cover less ground shootin...

Page 10: ... to a manufacturing defect are specifically excluded from this warranty The handset and SmartPower batteries must be charged only with the equipment supplied by Stewart Golf and the instructions must be followed exactly Register your warranty stewartgolf com warranty TROUBLE SHOOTING GUIDE It is difficult to push the Q Follow Freewheel mode not engaged Use the quick release system to put the wheel...

Page 11: ...20 100322 ...

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