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15

www.

STEWART

GOLF.com

TROUBLESHOOTING GUIDE

HA

NDBUILT

PROBLEM

POSSIBLE CAUSE

WHAT TO TRY

I can hear the motors working 
but the trolley is not moving

Rear wheels may be in 
freewheel mode

Use the quick release 
mechanism to engage the 
wheels in to the ‘drive’ 
position

I find it difficult to push my X9 
Remote

Freewheel mode is not 
engaged

Use the quick release 
mechanism to set the rear 
wheels into the ‘freewheel’ 
position

The X9 Remote is not 
responding when I press a 
handset button

1. Main battery not connected. 
2. on/off is off
3. Handset battery is flat
4. Main battery is flat
5. Out of range

1.Connect main battery to the 
black electronics box
2.Turn the on/off switch on (I) 
3.Charge the handset battery
4.Charge the main battery
5.Move closer to the machine
If your range is consistently 
under 25m please contact us 

The X9 Remote moves in 
circles when pressing the 
forward button

One wheel in freewheel, one 
in drive

Ensure both wheels are in 
the ‘drive’ position

The X9 Remote does not 
travel in a straight line

Motors have become 
imbalanced

 the instructions on ‘trim 
adjustment’ on P12

The range of the remote has 
dropped

Left & Right commands are 
not working consistently

Handset battery is losing 
power

Recharge the battery inside 
the handset

One of the motors has totally 
stopped working.

Power lead has become 
disconnected from the 
motor

Reconnect power lead to 
the motor

Summary of Contents for X9 FOLLOW

Page 1: ...X9 REMOTE OWNER S MANUAL USER GUIDE ...

Page 2: ...golf equipment on a golf course as pictured Warnings and important safety instructions appearing in this manual are not meant to cover all possible conditions and situations that may occur Common sense caution and care must be exercised when operating or cleaning this equipment Always contact Stewart Golf or your local distributor dealer about problems or conditions that you do not understand DESI...

Page 3: ...contains both important safety information and also tips on how to get the best from the machine The first thing that you should do is put both the main battery and the rechargeable handset on charge Both are supplied only partially charged so will need to complete a full charge prior to use Please refer to instructions in this manual The first time you use your X9 Remote practice in an area of op...

Page 4: ... here you can find the battery and main electronics system Use the handle to pull the bottom bungee over the base of your bag Located centrally between the wheels at the front of the chassis Remove the front cover by gently pulling outwards from the chassis The quick release mechanism is in the centre of the wheel Designed to tightly grip your golf bag and stop it rotating The Bluetooth light indi...

Page 5: ...different from any previous X Series machine Now using Bluetooth connectivity a constant two way connection ensures that signals are sent and received more reliably than ever before The blue indicator light has 3 states LIGHT OFF No battery power If the on off switch is on I this indicates that the battery is either not connected or it requires a charge LIGHT FLASHING This indicates that there is ...

Page 6: ...he indicator light will show RED while charging and GREEN when fully charged 4 Once it is GREEN disconnect the handset from the charger and the charger from the wall The lithium battery inside the handset is large enough for 2 rounds of golf but you should charge it after every round to ensure sufficient power The charging process can take up to 6 hours IMPORTANT INFORMATION The handset contains n...

Page 7: ...rs Charge in a well ventilated area on a carpeted surface Store charge the battery in a dry environment between 0 and 35 degrees C Don t Drop or throw the battery charger Immerse in water or any liquid Clean with any abrasives or solvents a damp cloth is fine Leave the battery in a discharged state for longer than 48 hours Open or disassemble the charger This is dangerous and will void the warrant...

Page 8: ...ort 7 Using the handle in the middle of the bottom bungee pull the cord over the base of the golf bag Pull the loose side of the top bungee around the bag and attach it to the other side 8 Turn the on off switch to ON I and wait for the blue light to flash Press the bluetooth on off button on the handset to switch the handset on When both blue lights are constantly illuminated the bluetooth connec...

Page 9: ...elps keep your car clean To use open the bag and place the X9 Remote on to the flat part of the bag then collapse the main support and handle Pull the top of the bag over the X9 Remote The Stewart Golf logo should be on top now zip the bag fully closed and use the handles to lift in to your car HANDBUILT TECHNICAL INFORMATION Bluetooth The X9 Remote uses a Class 1 Bluetooth Module Please visit www...

Page 10: ...are comfortable with the handset in normal use you should use the glide stop button this will cut power to the motors and bring the machine to a gentle stop When in a car park crossing a road or negotiating a tight path you should steer the machine manually by the handle You can control the speed of the machine with the handset clipped to the handle using the cradle provided or just hold it in you...

Page 11: ...our ball Make small adjustments to direction and speed as you see fit Do not place the handset in your pocket When you get to your ball park the machine to the right of your ball or to the left if you are left handed Place the handset on the cradle when taking a shot If you are going to walk any distance away from the machine keep your handset with you so you can drive it to your next position rat...

Page 12: ...drive dog CRUISE CONTROL SPEEDS Your X9 Remote has 3 preset cruise control speeds on buttons 1 2 3 Use these when you are using the remote control mode You can program these for your own walking speeds as follows 1 Use the speed up slow down buttons to find your desired walking speed 2 Press and hold either button 1 2 or 3 for 3 seconds The machine will stop to show that the instruction has been r...

Page 13: ...een 100 and 700 yards long so is not a reliable unit of measurement Terrain ground condition bag weight and a number of other factors can make a difference How you play will also affect power consumption you ll cover less ground less shooting 70 than you will shooting 120 Q Can I make the battery last longer A Yes there are a number of things you can do Don t overload your golf bag Use the steerin...

Page 14: ...the right to inspect these parts We will not bear any costs incurred including carriage due to an item being returned with a suspected fault and after inspection no fault can be found or it is found that the customer has not fully understood all of the functions of the X9 Remote or the part in question Exclusions to the warranty include but are not limited to damage during shipment if not packed i...

Page 15: ... range 1 Connect main battery to the black electronics box 2 Turn the on off switch on I 3 Charge the handset battery 4 Charge the main battery 5 Move closer to the machine If your range is consistently under 25m please contact us The X9 Remote moves in circles when pressing the forward button One wheel in freewheel one in drive Ensure both wheels are in the drive position The X9 Remote does not t...

Page 16: ...www STEWARTGOLF com Contact Online www STEWARTGOLF com Email info stewartgolf com Tel 0333 800 1818 HANDBUILT ...

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