11
WHAT IS THE PROBLEM?
WHY IS IT HAPPENING?
HOW TO FIX IT?
Spirit purity is low.
•
The column temperature has been too
hot. This can cause the spirit to flow at a
higher but less concentrated rate.
•
Check that the water out temperature is
no more than 65°C (149°F).
The boiler has stopped
heating.
•
This is likely due to an electrical fault
or the boiler overheating. The boiler
has a thermostat cut out switch which
will automatically turn off the unit if it
goes above 125°C (257°F). It also has a
protective fuse in case the thermostat
cut out doesn’t operate.
•
Press the reset stick under the base of
the boiler to reset the thermostat.
If the boiler still doesn’t heat up, an
electrician will need to check it out.
My spirit is turning cloudy
when I add a spirit
flavouring or when I add
water.
•
This may be due to a poor carbon
filtration, or to the mineral salts
contained in some carbons.
•
This may be due to flavouring compounds
or caramel colour that is unstable in
alcohol/water.
•
Always carbon filter your spirit with
the Still Spirits EZ Filter cartridge with
our universal carbon, (remember to
prewash your carbon).
If the spirit is hazy, add more alcohol in
your drink (50% ABV). If the spirit has
suspended particles, leave it to sit for a
few days and decant it off into another
bottle once sediment has settled.
Fluctuating temperatures
while distilling.
•
This may be caused by inconsistent water
flow/pressure or others using water
outlets/taps in the house.
•
It may be caused by frothing of the wash
up the column.
•
Adjust water flow by opening/closing
the water flow controller valve. Use the
Still Spirits Water Flow Regulator if you
have one.
Alcohol is leaking from the
top of the condenser.
•
This may be due to saddles blocking
the alcohol steam path and building
some pressure.
•
There may be a blockage at the end of
your alcohol outlet tubing.
•
Turn off your boiler, let it cool down.
Remove all saddles from the column and
place them back in (copper saddles first,
followed by stainless steel saddles).
•
Remove plug at the end of your alcohol
outlet tubing.
Alcohol is leaking from
behind black plastic
brackets.
•
Potential sealing issue, or pressure
blockage in column.
•
Turn off your boiler, let it cool down.
Remove all saddles from the column
and place them back in (copper saddles
first, followed by ceramic saddles). If
this doesn’t solve the problem, contact
your retailer.
The condenser leaks when
I clean it
.
•
The still is vented at the top, so it will
leak water when you are cleaning it.
•
Normal, no need to fix.
TROUBLE SHOOTING GUIDE
