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Operating Manual:
SU780XLE
SU780XLE-LIT-OM-I |
11.18.19
10. Warranty
The following Warranty applies to the SU780XLE manufactured by
Global Cooling, Inc. In order to maintain maximum uptime and to
optimize customer service, Global Cooling, Inc. reserves the right to
exchange the SU780XLE with a serviceable new or previously used
replacement at its discretion.
Limited Warranty, USA
•
The warranty period starts
TWO WEEKS
after the original date of shipment from
Global Cooling, Inc.
•
The Stirling Ultracold freezer is warranted for a period of
TWO YEARS
for materials
and labor.
•
The Stirling Ultracold free-piston Stirling engine and thermosiphon is warranted for a
full
SEVEN YEARS
, parts only, from original date of shipment from Global Cooling, Inc.
•
If a service issue arises, contact Global Cooling, Inc. Service Department to register
Warranty Service and initiate a resolution.
•
Advanced authorization for a service company to diagnose the problem must be
approved by Global Cooling, Inc.
•
Global Cooling, Inc. will not be responsible for charges incurred for service calls made
by a third party prior to authorization by Global Cooling, Inc.
•
Global Cooling, Inc. retains the right to replace any product in lieu of servicing it
in the field.
•
Liability in all events is limited to the purchase value only.
•
Under no circumstances will Global Cooling, Inc. be responsible or held liable for
consequential or incidental damages associated with loss of stored product in the
event of an equipment failure.
•
Extended warranty programs are available. Contact Global Cooling Inc. for a custom
warranty solution.
Limited Warranty, CANADA
•
The warranty period starts
ONE MONTH
after the original date of shipment from
Global Cooling, Inc.
•
The Stirling Ultracold freezer is warranted for a period of
TWO YEARS
for materials
and labor.
•
The Stirling Ultracold free-piston Stirling engine and thermosiphon is warranted for a
full
SEVEN YEARS
, parts only.
