14
After Sales Support
Telephone
:
1300 886 649
If you encounter any problems with your wine cooler, try the suggestions below to see
if you can solve the problem before calling the after sales support line. You can solve
many common problems easily, saving you the time of a possible service call.
FAQs
Problem
Possible cause
The wine cooler does not work.
Check that it is plugged in.
Check whether the circuit breaker has
tripped or there is blown fuse.
The wine cooler is not cold enough.
Check the temperature control setting:
the external environment may require a
higher setting.
The door is opened too often.
The door is not closed completely.
The door gasket does not seal properly.
The wine cooler does not have the correct
clearances.
The wine cooler turns on and off
frequently.
The room temperature is hotter than normal.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The wine cooler does not have the correct
clearances.
The wine cooler is vibrating.
Check that the wine cooler is level.
The wine cooler seems to make too much
noise.
The rattling noise may come from the flow
of the refrigerant, which is normal.
As each cycle ends, you may hear gurgling
sounds caused by the flow of the
refrigerant.
Contraction and expansion of the inside
walls may cause popping and crackling
noises.
The wine cooler is not level.
The door will not close properly.
The wine cooler is not level.
The door was reversed and is not properly
installed.
The gasket is dirty.
The shelves are out of position.
