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Error Code 5 - Freezing Cylinder Sensor
The Freezing Cylinder Sensor Error (E5) indicates
a failure of the barrel sensor or an extreme out
of range condition (< -34°F or > 99°F). If the
control panel displays an E5, place the Freezing
Cylinder Off-On switch in the Off position and back
in the On position. If the error persists, contact
your Authorized Stoelting Distributor for further
assistance.
NOTE
When the machine encounters a Freezing Cylinder
Sensor Error, the machine will continue to run using
preset timers. This mode will allow the operator to
continue serving product until the machine can be
serviced.
Error Code 6 - Hopper Sensor (single hopper machines)
The Hopper Sensor Error (E6) will not occur on
the O411 machine.
Error Code 7 - Drive Motor
If the control panel displays a Drive Motor Error
(E7), the control does not sense current coming
from the drive motor. Place the Freezing Cylinder
Off-On switch in the Off position and back in
the On position. If the error persists, contact
your Authorized Stoelting Distributor for further
assistance.
Error Code 8 - Cab Sensor
A Cab Sensor Error (E8) indicates a cabinet
temperature sensor failure or. This error will also
appear in an extreme out of range condition (<
-34°F or > 99°F). If the control panel displays an
E8, place the Freezing Cylinder Off-On switch in
the Off position and back in the On position. If the
error persists, contact your Authorized Stoelting
Distributor for further assistance.
Error Code 9 - High Pressure Cutout
High Pressure Cutout Errors (E9) are usually
caused by a dirty or ineffi cient condenser.
In air cooled condenser models, check for proper
air clearance around the machine.
In water cooled condenser models check for
proper water fl ow.
If the error persists, contact your Authorized
Stoelting Distributor for further assistance.
Error Code 10 - Auxiliary Sensor
An Auxiliary Temperature Sensor Error (E10)
occurs if the temperature sensor on the control
board fails. Place the Freezing Cylinder Off-
On switch in the Off position and back in the
On position. If the error persists, contact your
Authorized Stoelting Distributor for further
assistance.
Error Code 11 - Low Temperature
The Low Temperature Error (E11) occurs when the
temperature of the gas refrigerant at the freezing
cylinder sensor falls below -20°F. Although the
machine will not shut down, the active freezing
cycle will immediately end. This error usually
occurs when the machine continues to run in a low
mix condition or if the machine runs out of mix. The
product towards the front of the freezing cylinder
tends to freeze solid. When the temperature on
the freezing cylinder lowers to the preset value,
the IntelliTec control will display an E11.
ALTERNATING FLASHING CONTROL PANEL LIGHTS
The display panel lights will fl ash in an alternating
sequence under any error codes. Clear the error
and place the Freezing Cylinder Off-On switch in
the Off position and back in the On position.
