Maintenance Operations
35
Resetting the Appliance to Factory Settings
The primary way to reset the appliance’s settings is to run the
configuration wizard (
sg-reconfigure
command line tool) and to
select the
Switch Firewall Node to Initial Configuration
option.
T
To reset to factory settings
1.
Connect the serial cable supplied with the appliance to the serial
port on the appliance and to a computer.
2.
On the computer, open a terminal with settings 9600bps, 8
databits, 1 stopbit, no parity.
3.
(Re)start the appliance:
•
If the appliance is powered on, press
Enter
, log in as the user
root
with the password you have set for the appliance, and
issue the command
reboot
.
4.
Wait until a boot menu is shown.
5.
Select
System Restore Options
from the boot menu.
6.
Type
1
and press
Enter
to clear the settings. A confirmation
prompt is shown.
7.
Type
YES
and press
Enter
to perform the reset. If you decide to
cancel the operation, type
NO
and press
Enter
.
To use the appliance after a factory reset, you must configure it as
explained in
Initial Configuration
(page 19).
Note –
Perform a factory reset only if you have a specific need to do
so. Consult Stonesoft Support before performing this operation if you
are unsure of whether this operation is necessary or not.
Note –
When the appliance is powered and you need to unplug it,
always wait at least five (5) seconds before plugging in the appliance
again. Otherwise, the appliance may not have time to clear properly
and fails to start.
Caution –
Do not unplug the power from the appliance or interrupt the
reset in any way. If the reset is interrupted, the appliance may
become unusable until serviced.