Translation of the original instruction
85
8. Troubleshooter
Fault
Action
Display is blank
Power supply cable plugged in?
Check the power supply cable and plug for damage
Check if there is a power supply at the socket
If the above-mentioned issues can be ruled out, disconnect the device from
the mains and restart it after a wait of approx. 10 minutes. If the problem
persists, contact the free STORCH Technical hotline 0800 / 7867247
Display active, device not working
Condensate container max. water level? Display 12 active?
Condensate container correctly positioned?
Check the contact switch on the condensate container; clean or move if nee-
ded
Has the configured humidity level been reached?
Humidity level configured on device same as or higher than in the room
Do the room conditions match the technical data of the work area?
If the above-mentioned issues can be ruled out, disconnect the device from
the mains and restart it after a wait of approx. 10 minutes. If the problem
persists, contact the free STORCH Technical hotline 0800 / 7867247
No defrosting, no condensate forma-
tion
Do the room conditions match the technical data of the work area?
Check the air filter, clean or replace if needed.
Check the device for external soiling; if necessary, have the inside of the
device cleaned by a qualified contractor. Contact the free STORCH Technical
hotline 0800 / 7867247
Check the contact switch on the condensate container; clean or move if nee-
ded
Has the configured humidity level been reached?
Humidity level configured on device same as or higher than in the room
Building dryer is currently in defrost mode.
No compressor operation
Do the room conditions match the technical data of the work area?
Has the configured humidity level been reached?
Humidity level configured on device same as or higher than in the room.
Building dryer is currently in defrost mode.
Compressor may switch to safe mode due to excess temperature: disconnect
the device from the mains and let it cool down for 10 - 15 minutes.
Noticeable and audible heat and noise
development
Check and clean air inlets and outlets, check air filter for air passage; if
necessary, have the inside of the device cleaned by a qualified contractor.
Contact the free STORCH Technical hotline 0800 / 7867247
After all checks and maintenance work, wait for approx. 3 minutes before switching the device back on.
Repairs to parts inside the device may only be carried out by qualified personnel. Contact the free STORCH
Technical hotline: 0800 / 7867247.
Summary of Contents for HighDry 300
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