2200 Keyboard for public environments.
Application / Engineering Manual
This document is provided for use and guidance of engineering personnel engaged in the installation or application of STORM data entry products
manufactured by Keymat Technology Ltd. Please be advised that all information, data, and illustrations contained within this document remain the
exclusive property of Keymat Technology Ltd. and are provided for the express and exclusive use as described above. This document is not supported by
Keymat Technology’s engineering change note, revision or reissue system. Data contained within this document is subject to periodic revision, reissue or
withdrawal. Whilst every effort is made to ensure the information, data and illustrations are correct at the time of publication, Keymat Technology Ltd.
are not responsible for any errors or omissions contained within this document.
2200 Application/Engineering Manual Version 1.19 Oct 2010 Page 9 of 28
Section 6. Availability/Reliability/Maintainability.
Firmware
The firmware version is shown on the back of the microchip controller (visible when the pod is open).
Serviceability .
All STORM 2200 Series Keyboards are assembled in a clean purpose designed static free environment.
Advanced and closely controlled cellular manufacturing techniques are used to ensure the keyboard
remains responsive and reliable throughout it’s operational life. The space enclosed within the keyboard
casing is subjected to a vacuum test bar to establish a warranted and consistent water seal. For this
reason the keyboard’s performance, reliability and warranty will be compromised by any tampering or
disassembly of major components.
As cables can become damaged in use, the keyboard’s ‘Interface Pod’ [located on the keyboard’s under
surface] is designed to permit replacement or repair of the cable by any competent technician. If the
selected STORM keyboard features a tracker ball, design provision has been made for the tracker ball to
be replaced without disturbing the sealed section of the keyboard housing. Only STORM approved
replacement parts should be used to ensure continued performance and reliability. The use of non-
approved replacement parts may result in reduced performance and invalidated warranty.
The keyboard should be regularly cleaned by washing the operational surface with weak solution of
detergent and water. Care should be taken to ensure that no liquids enter the rear face of the keyboard
or the connector mechanism.
Warranty
Policy Statement
It is Keymat Technology’s intention to provide a fair and rapid response when any customer reports a
defect in any product supplied by Keymat Technology.
If a valid warranty claim is received, then it is our policy to repair, replace or provide a credit note for
those defective products as quickly as possible and with minimum inconvenience to our customers.
Exclusions
Product shipped more than 12 months before the date of claim are not covered by warranty.
Product damaged by inappropriate use is not covered by warranty.
Product that has been modified is not covered by warranty.
Product where the serial numbers/ batch numbers have been removed or modified are not covered by
warranty.
