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Setup Guide

 

P 4 / 16 

Remote Access and Maintenance 

X2O Remote Manager 

The 

X2O Remote Manager

 is a Windows desktop application that provides remote connectivity, 

monitoring, and maintenance for your 

X2O Media Players

. It is the best diagnostic tool available to 

quickly  identify,  diagnose,  and  resolve  player  and  network  performance  issues.  Use  the  Remote 
Manager to view a thumbnail of what is currently playing, verify the content and available storage 
on the player, download files, access logs, reboot the device, or restart the player software. Note that 
the 

X2O Signage

 app components must be running on the media player for the Remote Manager 

to connect to the device. 

The Remote Manager can run un-licensed on an on-premises 

X2O Server

 or you can purchase a 

license  and  install  the  application  on  a  separate  Windows  PC.  Please  contact  your  X2O  sales 
representative for information about obtaining the license required to install and use the Remote 
Manager. 

Setting Up the X2O Media Player 

1.

 

Unpack and Inspect the 

X2O Media Player

 

When  you  receive  your 

X2O  Media  Player

,  inspect  it  carefully  for  damage  that  may  have 

occurred during shipping. 

2.

 

Perform the physical setup 

Connecting the various cables for an X2O Media Player is straightforward: 

a.

 

Connect the 

X2O Media Player

 to its display using an HDMI cable. 

b.

 

While digital signage players typically do not require interaction with the Android operating 
system, this might not be true when initially setting up the device (refer to the 

Configuring 

the X2O Media Player

” 

section). If you need to interact with the device to change the default 

settings,  you  must  plug  a  mouse  in  an  open  USB  port  on  the  unit.  If  you  must  enter 
information like a Wi-Fi password, you have two options: 

i.

 

Plug a USB keyboard into open USB ports on the unit. 

ii.

 

Use the Android on-screen keyboard. 

Summary of Contents for X2O Media Player-R

Page 1: ...dia Player R Setup Guide This document provides instructions for setting up the X2O Media Player R Copyright 2020 X2O Media Inc All rights reserved All trademarks are the property of their respective...

Page 2: ...Notable Hardware Features 3 Aluminum Housing 3 Fanless Design 3 Remote Access and Maintenance 4 X2O Remote Manager 4 Setting Up the X2O Media Player 4 Configuring the X2O Media Player 6 X2O Media Pla...

Page 3: ...be followed to complete the setup and preserve reliability and security This document assumes a general understanding of Android It explains key aspects where the X2O ready implementation differs fro...

Page 4: ...dows PC Please contact your X2O sales representative for information about obtaining the license required to install and use the Remote Manager Setting Up the X2O Media Player 1 Unpack and Inspect the...

Page 5: ...e device plug the power cord into the power connector on the unit Plug the other end of the power cord into a suitable 120V or 240V electrical outlet Once power is applied the X2O Media Player should...

Page 6: ...Player Activation section 1 Go to the Android Settings page to configure the player To reach the Android Settings page perform the following steps a On the top right corner of the Activation screen c...

Page 7: ...X2O Media Player R P 7 16 b Click the Android Back button to reach the X2O landing page below c Click to open the Settings page...

Page 8: ...ick Network Internet on the Settings page b Click Wi Fi to open the Wi Fi configuration page c Click the toggle switch in the top right corner to turn Wi Fi on and show the list of available networks...

Page 9: ...set of alphanumeric characters Adjust the Bluetooth settings to assign a different device name to make it easier to identify specific players on your network a Click Connected devices on the Settings...

Page 10: ...off Bluetooth as it is no longer required 4 Set Time and Time Zone The X2O Media Player is pre configured to use the time and time zone of the network it is connected to Complete these steps if you w...

Page 11: ...ing to the rules contained within the operating system 5 When your changes to the settings are complete perform the following steps to return to the Activation screen a Click the App Overview button t...

Page 12: ...Click to start the X2O Signage app The Activation screen appears and you can proceed with the Player Activation Note If you do not start the X2O Signage app manually the player self healing process st...

Page 13: ...ation screen e Open a Web browser navigate to the X2O Portal and enter your X2O Portal credentials to sign in f Skip step 3 and go to step 4 3 Open a Web browser navigate to www x2ocloud com and enter...

Page 14: ...vated 1 Restart the X2O Signage app using X2O Remote Manager or the Player Manager in the X2O Portal 2 Click Stop Launch when the countdown begins on the Activation screen 3 From the Activation screen...

Page 15: ...R P 15 16 Contact Us Contact X2O Media if you require standard product support for our applications A team of experienced support engineers is at your service for any professional assistance www x2om...

Page 16: ...P 16 16 REVISION HISTORY Revision Description 2020 05_v1 0 First publication...

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