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Problem
Possible Solutions
Power Doesn‟t turn on
Check if the power cable is connected.
Check the power voltage.
Check the fuse for the cigarette/power jack.
If you still encounter problems, please contact your distributor or retailer.
Missing Recorded files
Check if the recorded SD card is inserted correctly.
Images show on monitor but
can‟t be recorded
Check the SD memory card.
Format the SD memory card.
Make sure that the SD memory card is not locked.
If you still encounter problems, please contact your distributor or retailer.
Can‟t play recorded file
Check if the SD memory card is installed properly. Possible SD memory
card reformatting may be necessary.
Make sure to remove the secure film on the camera lens.
Objects recorded are blurry
Wipe and clean the camera lens with a soft fabric.
For the best result, clean the camera lens on a regular basis.
If you still encounter problems, please contact your distributor or retailer.
No night view
Please contact your distributor or retailer.
Product reboots after inserting
SD memory card
Please format the SD memory card.
GPS map not working
Check for internet connection.
Channel switch not working
Please contact your distributor or retailer.
StreetCam Viewer not installing
Check the OS version. It must be installed with administrator privileges (on
VISTA)
Missing images (frames)
Only SD memory card class 6 type is supported. Verity there was not a
sudden loss of power to the unit, as this will affect data.
SD memory card cannot be read Check if the card reader supports SDHC type.
Recording time/date incorrect
Configure the local date and time before starting StreetCam.
Troubleshooting
Summary of Contents for Vehicle recorder
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