Strong Spas Acrylic Spa, Owner'S Manual

Page 1: ...r s Manual Customer Service 1 800 787 6649 READ AND FOLLOW ALL INSTRUCTIONS Unit is IPX5 Compliant Featuring our patented maintenance free DURA LAST Cabinet System with HEATSHIELD InsulationTechnology U S Pat 7 784 120 ...

Page 2: ...ears of enjoyment and relaxation Please take the time to familiarize yourself with the safety precautions and operational procedures as well as the routine water maintenance and cleaning so that your spa will provide a healthy environment for all your bathers Enjoy ...

Page 3: ...Sanitation Ozonator Filtration Chemical Balance Testing Methods 26 BalancingYour Spa s Water Chemistry Alkalinity Calcium Hardness pH 27 Chlorine and Bromine Sanitation Overviews 27 Chemical Safety 28 Filter Cleaning 29 Starting the Spa with Fresh Water 29 Maintenance Schedule 30 Troubleshooting Water Quality Problems 31 Operational Problems 32 Cleaning and Care DrainingYour Spa 35 Vacation Care 3...

Page 4: ...prudence en entrant dans une cuve de relaxation en sortant Warning Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning Avertissement Pour éviter l évanouissement et la noyade éventuelle ne prendre ni drogue ni alcool avant d utiliser une cuve de relaxation ni quand on s y trouve Warning Pregnant or possibly preg nant women should ...

Page 5: ...ted to a cir duit that is regularly switched on and off by the utility HYPERTHERMIA Hyperthermia occurs when the inter nal temperature of the body reaches a level several degrees above the normal body temperature of 37 C The symptoms of hyper thermia include 1 Unawareness of impending hazard 2 Failure to perceive heat 3 Failure to recognize the need to exit the spa or hot tub 4 Physical inability ...

Page 6: ...an the Best Location SAFETY FIRST Do not place your spa within 10 feet 3 m of overhead power lines Do not use in warm damp equable climates IMPORTANT The Warranty is void if the spa is moved to any location that is not the original ShipTo address Consider Spa Use How you intend to use your spa will help you determine where you should position it For exam ple will you use your spa for recreational ...

Page 7: ...Use the table on the next page to determine your GFCI and wiring requirements When NEC requires the use of wires larger than 6 AWG install a junction box near the spa and use 6 AWG wire between the junction box and the spa Wire runs over 85 feet must increase wire gauge to the next lower number Means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules Tes...

Page 8: ...pa blower 3 pumps on hi heater 240V 60 AMP 6 AWG Copper Model No GS500 Part No 54520 L1 N1 1 pump European Spa 230V 20 AMP 6 AWG Copper Model No GS500 Part No 54520 L1 N1 L2 N2 1 pump European Spa 230V 40 AMP 6 AWG Copper Model No GS511 Part No 54521 01 L1 N1 2 pump European Spa 230V 40 AMP 6 AWG Copper Model No GS511 Part No 54521 01 L1 N1 L2 N2 2 pump European Spa 230V 40 AMP 6 AWG Copper Model ...

Page 9: ...TOM VIEW OF TYPICAL G F C I ON OFF SPA CIRCUIT BOARD L1 L2 N GRND THREE WIRE GROUND THESE WIRES GO TO THE PC BOARD CONTROL CIRCUIT 240V GFCI Wiring Diagram North America 240V 60hZ WARNING The electrical circuit must be installed by an electrical con tractor and approved by a local building or electrical inspec tor Failure to comply with state and local codes may result in fire or personal injury a...

Page 10: ...equip ment such as pumps and blowers run on service line L2 Completely remove the white wire from J26 and J32 Note J32 and J25 are electrically identical The white wire may be attached to either terminal before removal Systems using only 1 DIP switch A10 for heat disable DIP Switch A10 must be OFF Systems using multiple DIP switches for heat disable Refer to Switchbank settings on inside cover of ...

Page 11: ...utral Blue wire 230 Volt Single service 1x16 20 AMP Breaker 230 Volt Double service 1x32 40 AMP Breaker Electrical Connections Substitute these common HOT NEUTRAL EARTH GROUND colors for your countries standard PLEASE CHECK YOUR LOCAL BUILDING CODES AND ONLY USE A CERTIFIED ELECTRICIAN TO INSTALL ANY ELECTRICAL COMPONANTS TO YOUR SPA 240V 50hZ 29 36 Amp draw depending on model For Certified Electr...

Page 12: ...rom your particular spa model 6 Place a garden hose in the filter chamber and fill your spa with regular tap water to 2 higher than the highest jet excluding neck shoulder jets Do not fill your spa with soft water It is difficult to maintain proper water chemistry with soft water Also the water may foam which will eventually harm the finish of the spa and void your warranty 7 If you have an automa...

Page 13: ...PR Priming Mode to appear on the topside display 2 Press the JETS1 button to turn on the pump and let it run for 10 seconds The pump should be running on low speed 3 Press the JETS1 buttons again and let the pump run on high speed for 10 seconds 4 Press the JETS1 button again to turn off the pump The pump should be left in the off position for 10 to 15 seconds 5 Repeat steps 1 through 4 until wate...

Page 14: ...matically turn off after 15 minutes Light Press Light button to turn the light on off If left on the light automatically turns off after 4 hours See page 25 for lighting specifics Preset Filter Cycles The first filter cycle begins 6 minutes after the spa is energized The second filter cycle begins 12 hours later Filter duration is programmable for 2 C on tinuous per 12 hours The default filter tim...

Page 15: ...ze Protection See page 14 Control Pack Codes See pages 19 21 ______________________________________ Two Pump Spas and Two Pump Blower Spas System Settings When your spa is first actuated it will go into Prim ing mode indicated by Pr The Priming mode will last for less than 5 minutes press Warm or Cool to skip Priming Mode and then the spa will begin to take temperature readings followed by the hea...

Page 16: ...id when the temperature is not current and will alter nate with the temperature when the temperature is current Pressing Jets 1 while in Economy mode puts the spa in Standard In Economy mode SE which operates the same as Standard Mode then reverts to Economy Mode automatically after 1 hour Dur ing this time pressing Cool or Warm followed by Light will revert the mode to Economy immedi ately Sleep ...

Page 17: ... have to heat more often and cost more money to operate b Hot Climate Hot tubs are only designed to heat up and maintain temperature therefore hot climate can actually make a spa over heat In these areas the control valves can be left open all the time to help cool the spa down 2 Filter Settings Time and Duration a Filter settings review your owner s manual for specific details i Filter times if y...

Page 18: ...ter period 2 Temperature will remain close to desired but it will drop between filter periods 3 If users can get in a routine filter period should overlap the usage time by a half hour This will have spa temperature closest to the desired temperature a Example if using the spa at 8 00 have spa filter from 6 30 8 30 4 Best used in mild to warm climates 5 Tests show a 20 reduction in energy con sump...

Page 19: ...Customer Service 1 800 787 6649 19 Operate Your Spa Control Pack Codes ...

Page 20: ...20 Operate Your Spa ...

Page 21: ...Customer Service 1 800 787 6649 21 Operate Your Spa ...

Page 22: ...power back on to the spa Once you see PR on the top display wait one 1 minute and turn the breaker back off Now reverse the process Take the black jumper off of both pins and reposition vertically on just one pin this is done just as a place saver so the jumper does not become lost Replace the cover to the pack and power the spa back on Pack Reset Instructions STREL Model Tool Phillips head screwd...

Page 23: ...Customer Service 1 800 787 6649 23 Operate Your Spa ...

Page 24: ...if equipped Diverter knobs are 3 knobs located around the top of your spa They allow you to divert water through jets from one side of the spa to the other or in most cases from floor jets to wall jets This is accomplished by rotating the diverter knob to the left counterclockwise de creasing the amount of water flow through a section of jets To increase the amount of water flow through the other ...

Page 25: ...ht but ton on the topside control panel to turn the spa light on If your spa has perime ter LED lights they will also light up at the same time as the spa light Perimeter lights op erate in four modes The mode is changed by turning the light off and then immedi ately back on 1 Fading The first time you press the Light but ton the lights will cycle through all the colors in this order White Cyan Ma...

Page 26: ...l not be covered under your warranty Ozone Ozone is a natural purifier Chemically known as O3 it is produced from simple oxygen molecules in our atmosphere Ozone is produced in nature from lightning during electrical storms and from ultravio let rays from the sun It forms our protective ozone layer Your spa s ozone generator is designed to du plicate this natural sanitizer Ozone breaks down and ox...

Page 27: ... the CH level Balancing the pH The pH level is the measure of the balance between acidity and alkalinity The recommended pH is 7 2 7 6 If the pH is too low it can cause corrosion of metal fixtures and the heating element See chart to bal ance If the pH is too high it can cause scaling by allowing metals or minerals to form deposits and stain spa surfaces See chart to balance If Using Chlorine as a...

Page 28: ...allow chemicals to come in contact with skin eyes or clothing Remove and wash clothing that may have been exposed to chemical contact prior to wearing them again Inhaling or ingesting chemicals will cause serious injury sickness or even death Chemicals must be stored com pletely out of the reach of children in an area that is well vented cool and dry Failure to provide a proper area for chemical s...

Page 29: ... a bucket of water deep enough to cover the filter Add 8 oz of liquid filter cleaner to the bucket of water 3 Soak the filter for a minimum of 24 hours 4 Spray pleats of the filter with a water hose 5 Reinstall the filter Tip Keep a spare filter to use in the spa while the dirty filter is being deep cleaned Starting with Fresh Water Consult dosage recommendations on the containers that your chemic...

Page 30: ...r See page 29 Apply spa vinyl cleaner protectant to vinyl spa soft cover and pillows Every two to three months Drain and clean your spa with non abrasive cleaner Polish shell with acrylic surface cleaner Refill your spa following the section Starting with Fresh Water Every four to six months Change your spa water You may find the need to change your spa water more frequently with heavy use When em...

Page 31: ...d sanitizer Adjust pH to balance Chlorine odor Chloramine level too high pH too low Shock spa with sanitizer Adjust pH to balance Musty odor Algae or bacteria Shock spa with sanitizer If problematic or visible you may need to drain clean and refill your spa Eye irritation pH too low Sanitizer too low Adjust pH to balance Shock spa with sanitizer and maintain good sanitizer level Skin irritation or...

Page 32: ... Spa does not heat Check mode Set to Standard or Ready See control panel instructions on pages 20 23 Water level is too low Add water to correct level No electrical power to spa Turn on or reset the GFCI circuit breaker If this does not solve the problem have a qualified electrician check the electrical service Heater is defective Contact customer service Gate valve is partially or fully closed Op...

Page 33: ...w water Check level on skimmer flap Water leakage from below spa Check the connections and drain hoses Tighten loose connections WATER PRESSURE Jets surge on and off Water level is too low Add water to normal level Jets are weaker than normal or do not work at all Jet valves are partially or fully closed Open jet valves Filter cartridge is dirty See Cleaning the Filter Air is trapped in the pump R...

Page 34: ...er or defective wiring Contact customer service Pump turns off during operation Automatic timer has completed its cycle Start the cycle again The pump motor is defective Contact customer service Pump has a burning smell while running Damaged or worn motor bearings Contact customer service Pump does not work Power may be turned off Reset power Pump has overheated Let cool for one hour Incorrect or ...

Page 35: ...f valve clockwise to close it and replace cap Water drained from your spa is safe to dispose of in your yard septic system or in a drain Follow all local mu nicipal codes and regulations for disposal Vacation Care You can leave your spa unattended for up to two weeks if you follow these instructions ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled...

Page 36: ...per scratches sand the surface lightly with 400 grit wet or dry paper and buff with fine grit buffing compound Spa Cover and Pillows Protect spa cover and pillows by applying a spa vinyl cleaner as part of your monthly maintenance plan It is specifically designed to protect spa covers and pil lows from chemical and ultraviolet light damage without leaving an oily residue behind Warning Do not use ...

Page 37: ...Do not place wet CDs into this unit at any time Water damage is not covered by spa manufacturer or the sound system manufacturer s warranties The system is water resistant but NOT water proof Take every precaution to keep this system dry Water damage is not covered by spa manufac turer or the sound system manufacturer s war ranties Listening to the Radio 1 Press Power to turn the system on The sys...

Page 38: ...the lines Figure 3 Your spa may have more than one pump Be sure to follow winteriza tion procedures for each pump and all unions A one pump spa has 4 unions a two pump spa has 6 5 Remove lowest drain plug on front of each pump Figure 4 Drain out any water in pump s 6 After the spa has drained you MUST also use a wet vac to re move the water from the lines by vacuum suction Water left in the lines ...

Page 39: ...rom your spa is safe to dispose of in your yard septic system or in a drain Follow all local municipal codes and regulations for disposal FIGURE 6 FIGURE 8 FIGURE 10 FIGURE 9 FIGURE 11 FIGURE 12 FIGURE 7 Important Damage caused by improper winterization is not covered under the manufac turer s warranty If you have any questions please callTechnical Support at 1 800 787 6649 You may also wish to co...

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Page 43: ...on in the space provided below Please have the following information ready when registering your spa Spa Model ________________________________________________________________ Spa Serial Number __________________________________________________________ Date Purchased ____________________________________________________________ Date Delivered ________________________________________________________...

Page 44: ... ALL INSTRUCTIONS For customer service please call 1 800 787 6649 SAVE THESE INSTRUCTIONS To reduce the risk of injury do not permit children to use this product unless they are closely supervised at all times 9 9 14 ...