Strong Spas WK01S, Owner'S Manual

Page 1: ...2011 Acrylic Spa Owner s Manual Customer Service 1 800 787 6649 email support strong9 com READ AND FOLLOW ALL INSTRUCTIONS Unit is IPX5 Compliant ...

Page 2: ...as Your new spa will bring you years of enjoyment and relaxation Please take the time to familiarize yourself with the safety precautions and operational procedures as well as the routine water maintenance and cleaning so that your spa will provide a healthy environment for all your bathers Enjoy ...

Page 3: ...tion Ozonator Filtration Chemical Balance Testing Methods 26 BalancingYour Spa s Water Chemistry Alkalinity Calcium Hardness pH 27 Chlorine and Bromine Sanitation Overviews 27 Chemical Safety 28 Filter Cleaning 29 Starting the Spa with Fresh Water 29 Maintenance Schedule 30 Troubleshooting Water Quality Problems 31 Operational Problems 32 Cleaning and Care DrainingYour Spa 35 Vacation Care 35 Clea...

Page 4: ...sures user de prudence en entrant dans une cuve de relaxation en sortant Warning Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning Avertissement Pour éviter l évanouissement et la noyade éventuelle ne prendre ni drogue ni alcool avant d utiliser une cuve de relaxation ni quand on s y trouve Warning Pregnant or possibly preg nant...

Page 5: ...tes doit étre conforme aux directives du fabricant HYPERTHERMIA Hyperthermia occurs when the inter nal temperature of the body reaches a level several degrees above the normal body temperature of 37 C The symptoms of hyper thermia include 1 Unawareness of impending hazard 2 Failure to perceive heat 3 Failure to recognize the need to exit the spa or hot tub 4 Physical inability to exit the spa or h...

Page 6: ...FIRST Do not place your spa within 10 feet 3 m of overhead power lines Do not use in warm damp equable climates IMPORTANT Strong Spas Warranty is void if the spa is moved to any location that is not the original ShipTo address Consider Spa Use How you intend to use your spa will help you determine where you should position it For exam ple will you use your spa for recreational or thera peutic purp...

Page 7: ...al wiring of this spa must meet the requirements of National Electric Code ANSI NFPA 70 2008 and any applicable local state and federal codes GFCI and Wiring Requirements The power supplied to the spa must be on a dedi cated GFCI protected circuit as required by ANSI NFPA 70 with no other appliances or lights sharing the power Use copper wire with THHN insulation Do not use aluminum wire Use the t...

Page 8: ... spa blower 3 pumps on hi heater Dip switches 2 3 6 are ON 240V 60 AMP 6 AWG Copper Model No LM 8000 Part No 57129 2 pumps spa blower stereo Dip switches N A 240V 60 AMP 6 AWG Copper Model No GS500 Part No 54520 L1 N1 1 pump European Spa Dip switches 2 3 6 7 8 10 are ON 230V 20 AMP 6 AWG Copper Model No GS500 Part No 54520 L1 N1 L2 N2 1 pump European Spa Dip switches 2 3 6 7 8 are ON 230V 40 AMP 6...

Page 9: ...ROM SPA WHT FROM SPA WHT BOTTOM VIEW OF TYPICAL G F C I ON OFF SPA CIRCUIT BOARD L1 L2 N GRND THREE WIRE GROUND THESE WIRES GO TO THE PC BOARD CONTROL CIRCUIT 240V GFCI Wiring Diagram North America 240V 60hZ WARNING The electrical circuit must be installed by an electrical contractor and approved by a local building or electri cal inspector Failure to comply with state and local codes may result i...

Page 10: ...ellow must be connected to system ground terminal as marked The heater runs on service line L1 while all other equip ment such as pumps and blowers run on service line L2 Completely remove the white wire from J26 and J32 Note J32 and J25 are electrically identical The white wire may be attached to either terminal before removal Systems using only 1 DIP switch A10 for heat disable DIP Switch A10 mu...

Page 11: ...ervice line L3 Addtional equipment such as expansion boards run on service line L2 Completely remove the white wire from J26 and J32 or J25 Completely remove the blue wire from J28 and J58 If an expansion board is installed black wire must connect to J28 Line L2 only Systems using only 1 DIP switch A10 for heat dis able DIP Switch A10 must be OFF Systems using multiple DIP switches for heat dis ab...

Page 12: ...the filter chamber and fill your spa with regular tap water to 2 higher than the highest jet excluding neck shoulder jets Do not fill your spa with soft water It is difficult to maintain proper water chemistry with soft water Also the water may foam which will eventually harm the finish of the spa and void your warranty 7 If you have an automatic bromine generator turn it off 8 Once the water is a...

Page 13: ...PR Priming Mode to appear on the topside display 2 Press the JETS1 button to turn on the pump and let it run for 10 seconds The pump should be running on low speed 3 Press the JETS1 buttons again and let the pump run on high speed for 10 seconds 4 Press the JETS1 button again to turn off the pump The pump should be left in the off position for 10 to 15 seconds 5 Repeat steps 1 through 4 until wate...

Page 14: ...eed will automatically turn off after 15 minutes Light Press Light button to turn the light on off If left on the light automatically turns off after 4 hours See page 25 for lighting specifics Preset Filter Cycles The first filter cycle begins 6 minutes after the spa is energized The second filter cycle begins 12 hours later Filter duration is programmable for 2 C on tinuous per 12 hours The defau...

Page 15: ...ration is programmable for 2 C on tinuous per 12 hours The default filter time is 2 hours Example 1 In a 12 hour period 1 cycle a setting of F2 means 2 hours of filtration on 10 hours of filtration off Example 2 In a 12 hour period 1 cycle a setting of F4 means 4 hours of filtration on 8 hours of filtration off You may choose F2 F4 F6 F8 or c continuous To program press Temp then Jets Press Temp t...

Page 16: ...f filtration on 8 hours off You may choose Fil2 Fil4 Fil6 or Fil8 To program press Warm or Cool then Jets 1 Press Warm or Cool to adjust Press Jets 1 to exit programming At the beginning of each filter cycle the pumps purge for 5 minutes The only ef fect filter duration has is 1 During the filter cycle the pump never turns off and 2 In Economy and Sleep Mode heating only occurs during the filter c...

Page 17: ... button will control the pump in Standby Mode Drain Mode In this case press any other button to exit System will re vert to previous mode after 1 hour Invert Press the Invert button to change the numbers in the display to read upside down Press again to re turn the display to its normal right side up display Preset Filter Cycles On all systems the pump and the ozone generator will run during filtr...

Page 18: ...urn on 1 minute each hour for a temperature reading flashing END TIME icon Adjust the time as done above Press Mode Prog to see the SET FILTER 2 PM cycle and a flashing START TIME icon Proceed as above Press Mode Prog to see SET FILTER 2 and a flashing END TIME icon Adjust the time as done above Pressing Mode Prog will enter the new filter cycle times into the system and display the current water ...

Page 19: ...Customer Service 1 800 787 6649 19 Operate Your Spa Control Pack Codes ...

Page 20: ...20 www strongpoolsandspas com Operate Your Spa ...

Page 21: ...Customer Service 1 800 787 6649 21 Operate Your Spa ...

Page 22: ...22 www strongpoolsandspas com Operate Your Spa ...

Page 23: ... turn the power back on to the spa Once you see PR on the top display wait one 1 minute and turn the breaker back off Now reverse the process Take the black jumper off of both pins and reposition vertically on just one pin this is done just as a place saver so the jumper does not become lost Replace the cover to the pack and power the spa back on Pack Reset Instructions STREL Model Tool Phillips h...

Page 24: ...s is accomplished by rotating the diverter knob to the left counterclock wise decreasing the amount of water flow through a section of jets To increase the amount of water flow through the other section of jets rotate the handle to the right clockwise _________________________________________ Remotes if equipped Remote Controls operate like the Jets button on your control panel For dual speed pump...

Page 25: ...you have cycled through all the colors the next time you push the Light button the LED lights will flash white Electrical Power Efficiency Your new spa comes equipped with an electric heater Following the directions listed below will en sure the most efficient operation NOTE This method is only for spa usage under two hours a week Keep the spa s operating temperature 5ºF below the desired usage te...

Page 26: ...ctory installed will not be covered under your warranty Ozone Ozone is a natural purifier Chemically known as O3 it is produced from simple oxygen molecules in our atmosphere Ozone is produced in nature from lightning during electrical storms and from ultravio let rays from the sun It forms our protective ozone layer Your spa s ozone generator is designed to du plicate this natural sanitizer Ozone...

Page 27: ...or lower the CH level Balancing the pH The pH level is the measure of the balance between acidity and alkalinity The recommended pH is 7 2 7 6 If the pH is too low it can cause corrosion of metal fixtures and the heating element See chart to bal ance If the pH is too high it can cause scaling by allowing metals or minerals to form deposits and stain spa surfaces See chart to balance If Using Chlor...

Page 28: ...ether Do not allow chemicals to come in contact with skin eyes or clothing Remove and wash clothing that may have been exposed to chemical contact prior to wearing them again Inhaling or ingesting chemicals will cause serious injury sickness or even death Chemicals must be stored com pletely out of the reach of children in an area that is well vented cool and dry Failure to provide a proper area f...

Page 29: ...lace the dirty filter into a bucket of water deep enough to cover the filter Add 8 oz of liquid filter cleaner to the bucket of water 3 Soak the filter for a minimum of 24 hours 4 Spray pleats of the filter with a water hose 5 Reinstall the filter Tip Keep a spare filter to use in the spa while the dirty filter is being deep cleaned Starting with Fresh Water Consult dosage recommendations on the c...

Page 30: ...ur spa s filter See page 29 Apply spa vinyl cleaner protectant to vinyl spa soft cover and pillows Every two to three months Drain and clean your spa with non abrasive cleaner Polish shell with acrylic surface cleaner Refill your spa following the section Starting with Fresh Water Every four to six months Change your spa water You may find the need to change your spa water more frequently with hea...

Page 31: ...d sanitizer Adjust pH to balance Chlorine odor Chloramine level too high pH too low Shock spa with sanitizer Adjust pH to balance Musty odor Algae or bacteria Shock spa with sanitizer If problematic or visible you may need to drain clean and refill your spa Eye irritation pH too low Sanitizer too low Adjust pH to balance Shock spa with sanitizer and maintain good sanitizer level Skin irritation or...

Page 32: ...r service HEAT Spa does not heat Check mode Set to Standard or Ready See control panel instructions on pages 20 23 Water level is too low Add water to correct level No electrical power to spa Turn on or reset the GFCI circuit breaker If this does not solve the problem have a qualified electrician check the electrical service Heater is defective Contact customer service Gate valve is partially or f...

Page 33: ...w water Check level on skimmer flap Water leakage from below spa Check the connections and drain hoses Tighten loose connections WATER PRESSuRE Jets surge on and off Water level is too low Add water to normal level Jets are weaker than normal or do not work at all Jet valves are partially or fully closed Open jet valves Filter cartridge is dirty See Cleaning the Filter Air is trapped in the pump R...

Page 34: ...service Improper or defective wiring Contact customer service Pump turns off during operation Automatic timer has completed its cycle Start the cycle again The pump motor is defective Contact customer service Pump has a burning smell while running Damaged or worn motor bearings Contact customer service Pump does not work Power may be turned off Reset power Pump has overheated Let cool for one hour...

Page 35: ...f valve clockwise to close it and replace cap Water drained from your spa is safe to dispose of in your yard septic system or in a drain Follow all local mu nicipal codes and regulations for disposal Vacation Care You can leave your spa unattended for up to two weeks if you follow these instructions ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled...

Page 36: ...dient For deeper scratches sand the surface lightly with 400 grit wet or dry paper and buff with fine grit buffing compound Spa Cover and Pillows Protect spa cover and pillows by applying a spa vinyl cleaner as part of your monthly maintenance plan It is specifically designed to protect spa covers and pil lows from chemical and ultraviolet light damage without leaving an oily residue behind Warnin...

Page 37: ...otective door Do not place wet CDs into this unit at any time Water damage is not covered by Strong Spas or the manufacturer s warranty The system is water resistant but NOT water proof Take every precaution to keep this system dry Water damage is not covered by Strong Spas or the manufacturer s warranty Listening to the Radio 1 Press Power to turn the system on The system automatically starts in ...

Page 38: ...ay have more than one pump Be sure to follow winteriza tion procedures for each pump and all unions A one pump spa has 4 unions a two pump spa has 6 5 Remove lowest drain plug on front of each pump Figure 4 Drain out any water in pump s 6 After the spa has drained you MUST also use a wet vac to re move the water from the lines by vacuum suction Water left in the lines and jets will freeze and dama...

Page 39: ...our spa is safe to dispose of in your yard septic system or in a drain Follow all local municipal codes and regulations for disposal FIGURE 6 FIGURE 8 FIGURE 10 FIGURE 9 FIGURE 11 FIGURE 12 FIGURE 7 Important Damage caused by improper winterization is not covered under the Strong Spas Warranty If you have any questions please call Strong Spas Technical Support at 1 800 787 6649 You may also wish t...

Page 40: ...40 www strongpoolsandspas com ...

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Page 43: ... 53 5XJ J A H 3 J A8 F GDDMOMQZSMO MOMQZSMO D D I 8 Q 5X3 8 8 DGB DA E 9 PGOTV E Y MV X GDDMOMQZZLO MOMQZZLO D D I 8 Q 5X3 8 8 DGB DA E 9 PGOTV E Y MV 9 H B 5 BAY 5 A 9 X GDDMORQZSMO MORQZSMO D D I 8 Q 5X3 DGB PGOTV E Y Y 3 EA KG 9 CA HA C MV X GDDMORQZZLO MORQZZLO D D I 8 Q 5X3 DGB PGOTV E Y Y 3 EA KG 9 CA HA C MV 9 H B 5 BAY 5 X GDDMOMQORZO MOMQORZO D D I 5X3 9J 8 A 3 J9 8 Y R 9 3 MV X GDDMMZQOR...

Page 44: ...LL J 8 895 5 85J 9J X 99 85I G WV MV X GDDMOMQORLO MOMQORLO D D I 5X3 9J 8 A 9 5A A8 9 9 V 9 MV X GDDMMZQORLO MMZQORLO D D I 5X3 9J 8 A 9 5A A8 9 9 V 9 MV E 5 Q A 5A A8 9 A 9 X GDDMOMQORMO MOMQORMO D D I 5X3 9J 8 A J9 8 9 3 MV X GDDMMZQORMO MMZQORMO D D I 5X3 9J 8 A J9 8 9 3 MV E 5 Q A A 9 X GDDMOMQORTLH MOMQORTLH D D I W Y UGSV 5X 9J 8 X MV X GDDMMSQORTLH MMSQORTLH D D I W Y UGSV 5X 9J 8 X MV X E...

Page 45: ... 89 3 D 8 89 B 99 8 89 3 A 8 89 F G AC9PLL 5 RRMLS 9 8 9 8 C9PLL 5 8 A5 5A 9 J G G ARRTPU RRTPU 9 8 TLL C89I A8 8 A5 G A C MNL 5 RNTPSQLO 9 8 9 8 C MNL 8 A5 5A 9 J G R GDDTLLQULRO TLLQULRO D D J MV 8 5AC C 9C 9K GDDTLLQNPOO TLLQNPOO D D J D B 99 G WV OSL 5 H 8 G8BB C 9C GDDTTLQURTO TTLQURTO D D J B3 3 OV 8 A 8 89 9K 998 J9 GDDTTLQNNLO TTLQNNLO D D J OV I 9 A 8 89 J3 ...

Page 46: ...H_ 9J 8 X GDDPOOQLLOL POOQLLOL D D I H K B8 A A X G A 8 89 GDDPOOQMLPL POOQMLPL D D I OV A 8 89 H 8 H K 8 J GDDPOSQTZTL POSQTZTL D D I D E _ A A 8 X GDDTNLQUZNOC TNLQUZNOC D D I MTN H J9 EAQB98 MV I J A8 GDDPOSQMNLL POSQMNLL D D I 9B 9AH A H _ MLL H J A8 9AHE A H 8 A H 3 A998D 3 BA9 F F G 9NLLUPMQ NLLUPMQ 98 9 5 98 9 5 G J99 9 DA E J G 9NOLOOPQTL NOLOPPQTLQL 98 9 5 98 9 5 G Ra XJ 9 ...

Page 47: ... 5 98 9 5 G J9 A OM 9 5 9AHE G 9PLOSTQZQ PLOSTQZQ 98 9 5 J9 A A A Z 9 5 9AHE DA E A GDDTULQKMLS TULQKMLS D D I RV XJ 8 9AHE K b AH A9 DGM A 8 3 GDDTULQRMOR TULQRMOR D D I 9AHE 8 KA DGM A 8 3 8 9 _ 8 J9 GDDTUUQOLLL TUUQOLLL D D I 9AHE 9 5 DGM A 8 3 GDDTPRQNLLS9 TPRQNLLS9 D D I TV 9 5 D B 99 I3 9 G MRPLLQOLN MRPLLQOLNQLLL J 8 895 5 85J 8 K A998D 9K GB8 A998D B8 A998D A A8 99 H9 G 9K A998D ...

Page 48: ...OL D D I D E G 9B 9AH A H B8 I8 G9 BA9 GDDPOOQUMSL POOQUMSL D D I 58J 9 9 H K Q5I B98 I8 BA9 G MRMUMQLLL MRUMQLLLQLLL J 8 895 5 85J BA9 A BA A H GDDRRLQRTOO RRLQRTOO D D I J C 5 D A 9I 9K CA J 3 9 8 K 3 A J A 98D 3 8 8 8J 3 J A8 9IF GDDUPMOTMOQ8 PE UPMOTMOQ8 PE D D I CA J G RT B G NE G M 5G GDDUPMOTMOQO5R UPMOTMOQO5R D D I Y J AC J _ RT B _ NE _ M ...

Page 49: ...ROO K RRLRUQLU 9 8 9 8 C OO K G ARRTZPQ RRTZPQLN 9 8 ORLL C89J A8 K G AH RLL K RNRMUQLO 9 8 H RLL J 8 K G AH ROO K RNRMO 9 8 H ROO J 8 K G ARMUSN 8 O RMUSN 9 8 8 9 B8 J GOMROLMMLB OMROLMML A J 9I 8B E BJ J A 98D Y O3L E MNLC_ M3RL G 8 8 8J F 5C H 9 A 8 8 8J GCA A8 5 UQLLOLLOQ RL A J CA A8 5 B8 E 8 8 8J GDDNLLQTLOL NLLQTLOL D D I M c J A8 J 5 I3 ...

Page 50: ...8 3 J F 3 9 8D 3 GO3R C O3R C B Ia 9 A O3RV E 5 C A A H GM3L C M3L C B Ia 9 A MV E 5 C A B F GO3LQ3UPR N F 5C H 9 A AB895 N OV Y OV H Y UGS GM3LQ3PR N F 5C H 9 A AB895 N MV Y MV H Y UGN GO3LQ3UPR N F 5C H 9 A AB895 N OV Y OV H Y UGS GO3L F 5C H 9 A OV Y WV GO3R F 5C H 9 A O3RV Y OGRV GM3L F 5C H 9 A MV Y MV GDDNOOQUPLL NOOQUPLL D D I WV Y WV ZL 5 H 99 ...

Page 51: ... V Y UGSV GDDNOUQOSLL NOUQOSLL D D I _ W Y W Y W GDDNOUQOZML NOUQOZML D D I OV Y MF WV 5 GDDNOUQOZLL NOUQOZLL D D I UGSV Y UGSV Y UGSV GDDNOUQNOSL NOUQNOSL D D I B3 3 98D A OV 8 G G O3L NLOQLOL B Ia 9 A OV C 8 K G M3L NLOQLML B Ia 9 A MV C 8 K G MYO NLOQMNZ B Ia 9 A NLOQMNZ MV Y MV Y OV G MYO3R NLOQMRO B Ia 9 A NLOQMRO M Y O3R E NL C ...

Page 52: ...9 J A8 E K C 9C O3RL A5 9A GDDNLLQRTPL NLLQRTPL D D I MV J A8 DGH K GDDNLLQRZZL NLLQRZZL D D I M c J A8 J DGMV A9 A G 9 5 F 5C H 9 A MV 9 5 G O3L NNPQLOL B Ia 9 A NNPQLOL OV G M3L NNPQLML B Ia 9 A NNPQLML MV G A A K A A K 5C H 9 A OV A A K G 9JH3PR NNZQLLP B Ia 9 A NNZQLLP WV 9JH G 9JHO NNZQLOL B Ia 9 A NNZQLOL OV 9JH ...

Page 53: ...9 A NLZQLML MV ZL 9 8D G 99O3LQNR NOPQLOL B Ia 9 A NOPQLOL OV NR 9 8D G 99M3LQNR NOPQLML B Ia 9 A NOPQLML MV NR 9 8D G 99O3RQNR NMUQLOR B Ia 9 A NMUQLOR O cV NR 9 8D Y 9 G 99M3LQNR NMUQLML B Ia 9 A NMUQLML MV NR 9 8D Y G 99O3LQNR NMPQLOL B Ia 9 A NMPQLOL OV NR 9 8D G 99O3RQNR NMPQLOR B Ia 9 A NMPQLOR O cV NR 9 8D G 8J 9 UGN NMZQLLP B Ia 9 A NMZQLLP WV 8J 9A H ...

Page 54: ...O NUTQLOL B Ia 9 A NUTQLOL OV 9 5 G 5 3PR E QOLU B Ia 9 A E QOLU WV 9 5 Z A Y G 5MYO3R NUPQMRO B Ia 9 A NUPQMRO MV Y O c J EA H G 5M3RYM NUPQMZM B Ia 9 A NUPQMZM M c J EA H GDDNOZQOLLL NOZQOLLL D D I UGSV 9A G MOLLRQLLL MOLLRQLLLQLLL J 8 895 5 85J MV D ZL 5 H 99_ 9A Y 9A G MOLLTQLLL MOLLTQLLLQLLL J 8 895 5 85J MV D ZL 5 H 99_ 9A GDDNOOQZOLL NOOQZOLL D D I D D I G OQOGMV ZL 5 H D ...

Page 55: ...E L 3 M G B QO L QN L L N L O R L B QO R QO L R L L L M H H J K Q 9 V S G U 8 8 B J K QH J V M O 8 E K Q L L QN 8 E J R P 3 G G B QO L QN L R O T O M O E 8 J K J 9 I A C V W B L R O 8 8 B O B 8 D D 3 8 8 8 9 9 8 3 J 3 D D P 9 Y G G R 3 O Y R M 3 3 B R R E D D 3 3 K 3 9 3 L P L P Y9 9 Y E MMLRZ R 9 9 H A 9 3 C 9 9C C C 9 9 9 9 A 9 3 5 J 8 8 J J J 8 8 8 J 9 9 B B Y 9 B D F D C A J G D I 9 9I H 9 Y E...

Page 56: ...RGOT Y O3MR B 5 D E B RGOTYPGSB9 OOPOLOT B 9 B 9 R3OT Y PGS B9 D E B UGN 8 Y 9 LPLLLTN B 9 W 8 Y 9 G9 K 9 K 5C H 9 A 9 K G 99C 9C NLOQLONN C 9 EAHE B98D 99 C 9C NLOQLONN G A E 8 9H A 98K 9A HJ 5 I9A E 8 G 9 9 YOOU A 98K YOOU DA E E A H9 G Q QLLO Q QLLO 9 A A H I9A 588 9A 8 5 ...

Page 57: ...Customer Service 1 800 787 6649 57 ...

Page 58: ...58 www strongpoolsandspas com ...

Page 59: ...________________________________________________ Dealer Vendor Address ____________________________________________________________ PLEASE FILL OUT SECTION BELOW AND RETURN WITHIN 30 DAYS OF DELIVERY Place in an envelope and mail to Strong Pools and Spas PO Box 108 Northumberland PA 17857 USA or REGISTERYOUR SPA ONLINE AT www strongspas com Under the CONTACT tab select REGISTERYOUR SPA Purchaser s...

Page 60: ...1 800 787 6649 or email us at support strong9 com Strong Spas 3204 Point Township Drive Northumberland PA 17857 USA SAVE THESE INSTRUCTIONS To reduce the risk of injury do not permit children to use this product unless they are closely supervised at all times 9 21 11 ...