No Video on Monitors
64
21.6 System Troubleshooting and Diagnostics
Caution
Refer operating difficulties not detailed in this manual to your Stryker Communications sales
representative, or Stryker Communications Technical Support Hotline at 1-866- 841-5663 for U.S. and
1-972-410-7601 for international or comm.techservices@stryker.com
Caution
If none of the above solutions resolve the problem, contact Stryker Technical Support for instructions,
assistance, or information on returning the unit for repair.
Problem
Solution
General Conditions
•
Make sure that the monitor power is on
•
Confirm proper line selection on front panel
•
Check video cables for secure connections and proper routing
•
Confirm that the source routed to the monitor has a video signal
•
Confirm that the main power switch is on
Video Distorted or Noisy
•
Check video cables for secure connections and proper routing
•
Confirm that the input device is functioning properly
•
Check video cables and connectors for physical damage
•
Reroute cables away from possible noise sources, such as an electro-cauterizer
Video Intermittent
•
Check video cables for secure connections and proper routing
•
Confirm that the input device is functioning properly
•
Check video cables and connectors for physical damage
No Power to Systems
•
Check fuse(s)
•
Check AC cable connections
•
Confirm front power switches are ON
No Audio
•
Check touch panel “Private” function
•
Check battery in wireless microphone
•
Verify that all mixer slides are adjusted to approximately 75% levels
Audio Distorted or Noisy
•
Check battery in wireless microphone
Touch Panel Display Blank
•
Touch panel has gone to sleep; touch to revive
Touch Panel Display Doesn’t Respond
•
Check connection to system
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