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The SwitchPoint Infinity® 2 consists of a Wireless Microphone transmitter, which has 2 AA batteries as shown in
the figure below. These batteries are intended to be removed by the end user. The Batteries Directive 2006/66/EC
introduces new requirements from September 2008 on removability of waste batteries from equipment in EU
Member States. To comply with this Directive, this device has been designed for safe removal of the batteries by
the end user using the instructions provided herein. Infected units and batteries should be decontaminated before
they are sent for recycling.
Damage Claims and Service
Damage Claims
Stryker Communications’ shipments are F.O.B. Flower Mound, TX. The equipment is carefully packaged to
prevent damage in transit.
Once the freight is accepted by the carrier, the carrier assumes all responsibility for the safe handling and
transport of the shipment. Claims related to damage that occur during shipment must be filed directly with the
carrier. The customer should examine the shipment promptly upon receipt.
If inspection of the packaging material upon arrival reveals damage, immediately check the unit for damage. If
there is a malfunction, please return the equipment to Stryker Communications.
To return equipment damaged in shipment:
1. Please file a damage claim with both the carrier and Stryker Communications Customer Service.
2. Prior authorization is required for the return of any Stryker Communications equipment. Contact Stryker
Communications at 1-877-789-8106 or 1-972-410-7100.
3. Each item will be assigned a Return Merchandise Authorization (RMA). Shipments without an RMA will
be refused.
4. Repack the equipment in its original shipping container and ship prepaid and insured to:
Stryker Communications
Customer Service Department
571 Silveron Blvd.
Flower Mound, TX 75028
Toll Free: 1-877-789-8106
Telephone: 1-972-410-7100
Fax: 1-972-410-7001
Service
If service is needed either during or after the warranty period:
1. Prior authorization is required for the return of any Stryker Communications equipment. Contact
Stryker Communications at 1-877-789-8106 or 1-972-410-7100.
2. Each item will be assigned a Return Merchandise Authorization (RMA). Shipments without an RMA will
be refused.
Note
The SwitchPoint Infinity® 2 Control System described in this manual is constantly being
reviewed and improvements may be made at any time without notice. Replacement parts used
on an older unit may not appear the same as the original part, but all parts with the same part
number will be completely interchangeable.
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