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10. Troubleshooting
10.1 Symptoms
Problem
Possible Cause
Solution
Power
indicator isn’t
Illuminated
The main cable is
unplugged or the
socket switch is off.
Plug in the sterilizer and turn on the socket
switch.
Forget to turn on the
switch.
Press the Power switch to ON ”I” position.
No Fuse Breaker
tripped.
Wait till the sterilizer cool down the room
temperature. Press the buttons of two No Fuse
Breakers on rear of unit to reset.
Low water
indicator light
ON and
buzzer
sounds
Insufficient water inside
the water reservoir
Follow “4.2 ” to refill distilled water.
Water level sensor
inside chamber
Follow “7.3 Monthly” maintenance to clean the
sensor.
Filter blocked
Follow “7.2 Weekly” maintenance to clean the
filter.
Water level sensor
inside water reservoir
Contact local distributor for service.
Steam leaks
from the door
Dirty or worn silicone
door gasket
Clean the silicone door gasket. If the silicone
door gasket was used over one (1) year, please
follow “7.4 Annually” maintenance to replace it.
Door cannot
be opened
Pressure persists
inside chamber
Follow “6.8” to press the Vacuum Release
Button” and release the pressure. Contact local
distributor for service if problem persists.
Water inside
chamber
doesn’t
automatically
return to the
reservoir
1. Piping system of
filter blocked.
1. Contact local distributor for service.
2. Faulty exhaust
solenoid valve.
2. Contact local distributor for service.
3. Liquid program
performed.
(*Optional program)
3. Run “STANDARD” program to let the water
inside chamber return to the water reservoir.
Excessive
force is
required to
pull the
safety valve
1. Do not use the tool. 1. Please use the tool (e.g. screw driver or
pliers) to pull the ring.
2. Faulty safety valve 2. Contact local distributor for service.
No Vacuum 1.leakage of the piping Contact local distributor for service.
2.Vacuum pump fail
Caution:
Contact local distributor for service anytime if encountered other any other
problems. Please do not attempt to disassemble the sterilizer by yourself Failure
to do so could result in serious injury or damage to the unit.
