the best angle/position.
2. Replace roller bracket.
The hose cannot be
pulled smoothly or
blocks.
1. Roller bracket is not adjusted
in the best angle/position.
2. Roller bracket is damaged.
The hose will not
retract smoothly.
2. Roller bracket is damaged.
1. Adjust roller bracket in
the best angle/position.
2. Replace roller bracket.
1. Roller bracket is not adjusted
in the best angle/position.
CARE AND MAINTENANCE
TROUBLESHOOTING
If you have any questions regarding the product, please call customer service at
1-877-888-8225, 8:00 a.m. - 8:00 p.m., EST, Monday - Sunday. You could also
contact us at partsplus@lowes.com.
PROBLEM
CORRECTIVE ACTION
POSSIBLE CAUSE
1. Adjust roller bracket in
8
WARNING:
PRODUCT CONTAINS CHARGED SPRING. DO NOT
DISASSEMBLE HOUSING.
1. Always keep the hose clean.
2. If the hose becomes dirty, clean it with a damp cloth while retracting.
3. DO NOT twist the hose while in use.
4. Mount the hose reel in a sheltered area to assist and protect the performance of
the hose and the reel.
5. DO NOT allow the hose to contact any corrosive chemicals or fluids.
6. Always retract the hose when not in use.
While your product has been made with high quality materials, degradation can occur
over time. Inspect the hose and housing periodically. If cracking or blisters are visible,
discontinue use.
