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Problem in Operation
1. If the meter does not display a message after inserting
a test strip:
2. If the test does not start after applying the sample:
PROBABLE CAUSE
WHAT TO DO
a.Battery exhausted.
Replace the Battery.
Check that the battery is correctly
installed with the positive “+” side up.
Insert the test strip correctly with the
contact bars end first and facing up.
Please call your local customer
service for help.
b.Battery incorrectly
installed or absent.
.
c.Test strip inserted upside
down or incompletely.
d.Defective meter.
PROBABLE CAUSE
WHAT TO DO
a.Insufficient blood sample. Repeat the test with a new test strip
and a larger volume of blood sample.
Repeat the test with a new test strip.
Repeat the test with a new test strip;
apply sample only when “ ” appears
on the display.
Please call your local customer
service for help.
b.Defective test strip.
c.Sample applied after
automatic shutoff (three
minutes after last user
action).
d.Defective meter.