15
ENGLISH
www.sulion.es
ATC:
916749481 - info@sulion.es /
SAT :
916749483 - sat@sulion.es
Maintenance and warranty information
Maintenance and cleaning:
1. The fan’s natural movement can cause certain con-
nections to loosen. Check the mounting bracket’s con-
nections, fastening parts and blade accessories twice
a year. Make sure that they are securely fastened.
2. Regularly clean the fan to help keep it looking new
over the years. Do not use water to clean it, as this
may damage the motor or the wood, or could cause
an electrical shock.
3. Only use a soft brush or a microfibre cloth so as not
to scratch the finish. The veneer is sealed with a layer
of lacquer to minimise discolouration or loss of shine.
4. The fan does not need to be oiled. The motor contains
bearings with permanent lubrication.
Note:
Failure to comply with these instructions results in
the loss of the equipment warranty
.
Warranty service:
The manufacturer’s warranty covers real faults that may
occur but not minor complaints, such as the noise gene-
rated by the appliance, as all electric motors generate a
certain amount of noise.
Operating the fan with slightly loose components (i.e.
screws that have not been tightened enough) or deformed
blades due to excessively vigorous cleaning may cause
excessive noise and wobbling that will not be covered by
the warranty. Regularly retightening elements and non-ag-
gressive cleaning are enough to prevent these problems.
Controller:
The appliance’s warranty will be invalid if it is installed for
use with a wall controller or a solid-state dimmer. The pro-
duct must only be used with the remote control supplied.
Installing the fan:
According to this warranty’s terms and conditions, this fan
can only be installed by a certified electrician. Fans that
are installed incorrectly can be dangerous for people and
very expensive to repair and will lose their warranty. This
fan is designed for interior use only. It must be protec-
ted and kept away from water and damp, otherwise, the
warranty will be lost.
The system of attaching the fan bracket to the ceiling will
depend on the type of ceiling where the installation is to
be done. The decision on which attachment system to use
and the quantity is the installer’s responsibility.
Wobbling:
All ceiling fans tend to wobble while operating. Movement
of a couple of centimetres is perfectly acceptable and does
not indicate any malfunction nor will it cause the fan to fall,
as long as it is mounted to the ceiling correctly following
the instructions in this manual. This ceiling fan has a com-
pletely secure mounting system that uses steel brackets
and ball joints to allow it to rotate and to prevent the trans-
mission of vibrations to the ceiling structure. Please note
that all ceiling fans are different, even the same model.
Some may move more or less than others and it does not
indicate that the fan is malfunctioning or there is a manu-
facturing fault.
Increased perception of noise when ope-
rating at night:
The manufacturer’s warranty does not cover when the user
perceives the fan’s operating noise as being more apparent
during the night when the surrounding area is quieter. In
addition, the power supply may experience alterations that
could cause the device to make more noise, which does not
indicate any malfunctioning or manufacturing fault.
Fan lighthing system:
Except for extremely rare manufacturing defects, the fan’s
lights are not covered by the fan warranty. Noises and vi-
brations can be greater when the lighting system is on.
For example, the light diffuser can produce a slight buzz
if it is not securely fastened. Once again, non-aggressive
cleaning and regularly checking that elements are secu-
rely fastened will prevent these disturbances. Glass light
diffusers are covered by the warranty until the distributor
warehouses and are subject to verification during shipping.
Warranty:
The Manufacturer guarantees the correct functioning of the
product and free possible repairs or to supply free parts of
the model due to manufacturing faults for 3 years from the
date of delivery, 5 years for LED components, 5 years for
fans with AC motors and 8 years for fans with DC motors.
The Manufacturer cannot be held liable for damages and/
or losses caused by improper use of the equipment.
If the Manufacturer opts to repair the product and the repair
is not satisfactory or opts to replace a defective product or
send a spare part but is not able to because it has been
discontinued, the Manufacturer can return the amount to
the buyer or replace the product with a similar product (the
design or specifications of which may vary slightly).
On the other hand, if the Manufacturer, within the 10-year
maintenance period for repair parts, does not have them
or they are discontinued, the Manufacture undertakes to
repair the product or give the customer a discount on a
new or reconditioned product with the same or equivalent
characteristics.
Warranty terms and conditions https://sulion.es/es/conten-
t/12-terminos-y-garantia
