Summerset SSRFR-24D, Manual

2

TROUBLESHOOTING

You can solve many common problems easily, saving you the cost of a possible service call. Try the 

suggestions below to see if you can solve the problem before calling the servicer.

PROBLEM

POSSIBLE CAUSE

REMEDY

Appliance does not 

operate

Appliance is not connected to a power 

supply.

The appliance is turned off.

Tripped circuit breaker or a blown a fuse.

Connect the appliance. 

Switch on the appliance.

Switch on the circuit breaker or replace fuse. 

Appliance is not cold 

enough

The temperature is not set correctly. 

The ambient temperature could require a 

lower temperature setting. 

The door was not closed completely. 

Door is not hermetically sealed. 

The condenser is too dirty. 

The ventilation opening is blocked or too 

dusty. 

Check the set temperature.

Set a lower temperature.

Do not open the door more often than 

necessary. 

Close door properly. 

Check the door seal and clean or replace. 

Clean the condenser when necessary. 

Clear the obstructions and clean the dust.

Appliance turns itself on 

and off frequently

The room temperature is higher than 

average. 

The door is open too often. 

The door is not closed completely. 

The door gasket does not seal properly. 

Put the appliance in a cooler place. 

Leave the appliance to work for a while until 

the set temperature has been reached. 

Do not open more than necessary. 

Close door properly. 

Check the door seal and clean/replace. 

The light does not work

Appliance is not connected to a power 

supply.

Tripped circuit breaker or blown a fuse. 

The light was switched off on the control 

panel. 

Connect the appliance. 

Switch on circuit breaker or replace fuse. 

Switch on the light. 

Vibrations

The appliance is not properly leveled.

Level the appliance with the adjustable feet. 

The appliance seems to 

make too much noise

The rattling may come from the flow of the 

refrigerant, which is normal. As each cycle 

ends, you may hear gurgling sounds caused 

by the flow of refrigerant in your appliance. 

If the temperature fluctuations occur, the 

contraction and expansion of the inner walls 

may cause popping and cracking noises.

The appliance is not properly level.

 Level the appliance with the adjustable feet.

The door will not close 

properly 

The appliance is not properly level.

The door was reversed and not properly 

installed. 

The gasket is dirty.

Level the appliance with the adjustable feet.

Check the door hinge and reassemble 

correctly. 

Clean the door gasket. 

The alarm sounds and 

the temperature display 

flashes

Has the appliance door been open for 

longer than 60 seconds? If not, then the 

temperature has risen higher or fallen lower 

than the temperature that has been set. 

This could be due to:

The appliance door being opened too often. 

The ventilation opening being covered or 

too dusty.

A lengthy interruption in the power supply.

If yes, close the door. 

Do not open the door more often than 

necessary. 

Clear the obstructions and clean the dust. 

Leave the appliance to work for a while until 

the set temperature has been reached.