12
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling the servicer.
Troubleshooting Guide
PROBLEM
POSSIBLE CAUSE
REMEDY
The
refrigerator or
freezer does
not operate.
The refrigerator or freezer is not
connected to a power supply.
The refrigerator or freezer is turned off.
Tripped circuit breaker or a blown fuse.
Connect the refrigerator or freezer.
Switch on the refrigerator or freezer.
Switch on circuit breaker or replace
fuse.
The
refrigerator or
freezer is not
cold enough.
The temperature is not set correctly.
The ambient temperature could require a
lower temperature setting.
The door was opened too often.
The door was not closed completely.
Door is not hermetically sealed.
The condenser is too dirty.
The ventilation opening is blocked or too
dusty.
Check the set temperature.
Set a lower temperature.
Do not open the door more often than
necessary.
Close door properly.
Check the door seal and clean or
replace.
Clean the condenser when necessary.
Clear the obstructions and clean off the
dust.
The
refrigerator or
freezer turns
itself on and
off frequently.
The room temperature is higher than
average.
The door is open too often.
The door is not closed completely.
The door gasket does not seal properly.
Put the refrigerator or freezer in a cooler
place.
Leave the refrigerator or freezer to work
for a while until the set temperature
has been reached.
Do not open the door more often than
necessary.
Close door properly.
Check the door seal and clean or
replace.
Vibrations
The refrigerator or freezer is not properly
leveled.
Level the refrigerator or freezer with the
adjustable feet.
The
refrigerator or
freezer seems
to make too
much noise.
The rattling noise may come from the flow of the refrigerant, which is normal. As each
cycle ends, you may hear gurgling sounds caused by the flow of refrigerant in your
refrigerator or freezer.
If temperature fluctuations occur, the contraction and expansion of the inner walls
may cause popping and crackling noises.
The refrigerator or freezer is not properly
level.
Level the refrigerator or freezer with the
adjustable feet.
The door will
not close
properly.
The refrigerator or freezer is not properly
level.
The door was reversed and not properly
installed.
The gasket is dirty.
The shelves are out of position.
Level the refrigerator or freezer with the
adjustable feet.
Check the door hinge and reassemble
correctly.
Clean the door gasket.
Check the shelves and refit correctly.
If you've checked the table above and find that you still need help with your refrigerator or freezer,
call our Customer Service facility at
800-932-4267
between 9:00AM and 5:00PM ET. We will do our
best to answer your questions.
Summary of Contents for SCF505SSTB
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