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CARE AND MAINTENANCE
• Do not use a steam cleaner to clean this appliance. Steam could penetrate electrical
components and cause a short circuit.
• Pressurized steam could cause permanent damage to the surface and to components for which
the manufacturer cannot accept responsibility.
• Do not use any sharp pointed objects which could damage
• the seal between the ceramic surface, the surrounding frame and the countertop.
• Never use abrasive or caustic (oven) cleaners, dishwasher detergent, scouring pads, steel wool
or hard brushes. They will damage the surface.
• The ceramic surface can be cleaned using a cleaner for ceramic surfaces.
• Make sure that no cleaner residue remains on the ceramic surface by carefully wiping the
cooktop with a damp cloth. The residue could damage the cooktop or produce toxic fumes when
heated.
• Be sure that pot and pan bases are clean and dry. After cleaning, dry the ceramic surface with a
soft cloth to prevent a buildup of lime scale deposits.
• Clean any spills immediately before they become difficult to remove.
• Clean the appliance regularly, preferably after each use. Allow the appliance to cool before
cleaning.
• Wipe off any soiling using a damp cloth. Stubborn soiling is best removed with a shielded
scraper blade.
• Apply a ceramic cleaner using a soft cloth or paper towel. To remove any lime scale deposits or
metallic residue apply a ceramic cleaner using a soft cloth and a shielded scraper blade if
necessary. After cleaning, wipe the ceramic surface with a damp cloth and dry.
• A cleaner with a special additive to prevent water marks and smears on the ceramic may be
used.
• Any melted solids like sugar, plastic or aluminum foil should be removed as soon as possible,
while the burner is still warm.
• If they are allowed to harden the cooktop may become pitted.
TROUBLESHOOTING
If an abnormality comes up, the cooktop will automatically enter the protective mode and display
corresponding protective codes:
Error Message
Possible Cause
Possible Solution
ER03
There is water or a cooking pot
on the glass over the control.
Clean the control panel.
E
The thermocouple is loose or
broken.
Please contact the supplier to
reconnect the thermocouple.
ER21
The temperature inside the
produce is too high.
The product must be stopped
and allowed to cool.