TROUBLESHOOTING
You can solve many common freezer problems easily, saving you the cost of a possible service
call
.
Try the suggestions below to see if you can solve the problem before calling a service
technician.
PROBLEM POSSIBLE
CAUSE
Unit does not operate.
Not plugged in.
The circuit breaker has tripped or fuse has blown.
The temperature control is set at
O
.
Compressor turns on and off
frequently.
The room temperature is hotter than normal.
A large amount of food has been added to the unit.
The door is opened too often.
The door is not closed completely.
The temperature control is not set correctly.
The door gasket does not seal properly.
The unit does not have the correct clearances.
Vibrations
Check to assure that the unit is level.
The unit seems to make too much
noise.
The rattling noise may come from the flow of the
refrigerant, which is normal.
As each cycle ends, you may hear gurgling sounds
caused by the flow of refrigerant in your unit.
Contraction and expansion of the inside walls may
cause popping and crackling noises.
The unit is not level.
The door will not close properly.
The unit is not level.
The door is reversed and not properly installed.
The gasket is dirty.
The shelf or water drip tray are out of position.
If your freezer shows other symptoms than those described above, or if you have checked all
items listed as the cause and the problem still exists, then call SUMMIT® Customer Service at
1-800-932-4267
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