23.0 A4h_Mail Slot Position Error
This error code indicates the mail slot door was not in the requested position during an autoloader
operation, most likely due to a cartridge or other object blocking the mail slot door. Manually opening the
mail slot door can also cause this error. Troubleshooting should begin with visually inspecting the mail slot
door and removing any obstruction that is present.
DP1:
Check to see if a cartridge or other object is blocking the mail slot door.
R1:
Mail slot door obstruction not found.
A1:
Cycle power to the autoloader.
Note:
The autoloader power switch is located in the lower left corner of the front panel behind the
bezel. Use the eraser end of a pencil or something similar to press the right side of the power switch to
toggle it to the OFF position. Press the left side of the power switch to toggle it back to the ON
position.
DP2:
Check to see if the error code is still present after cycling autoloader power.
R2:
Error code is still present.
A2:
Replace the autoloader.
R2:
Error code no longer present.
A2:
Continue normal autoloader operation.
R1:
Mail slot door obstruction found.
A1:
Clear obstruction.
A1:
Cycle power to the autoloader.
Note:
The autoloader power switch is located in the lower left corner of the front panel behind the
bezel. Use the eraser end of a pencil or something similar to press the right side of the power switch to
toggle it to the OFF position. Press the left side of the power switch to toggle it back to the ON
position.
24.0 A5h_Fan Error
This error code indicates the fan within the autoloader has failed or is not operating within its specified
ranges. Since the autoloader fan is not a FRU item, replace the autoloader if an A5h error code is
encountered.
25.0 B0h_ROM Error
This error code indicates the autoloader encountered a ROM error. Troubleshooting should begin with
cycling power to the autoloader.
DP1:
Check to see if the error code is still present after cycling autoloader power.
Note:
The autoloader power switch is located in the lower left corner of the front panel behind the bezel.
Use the eraser end of a pencil or something similar to press the right side of the power switch to toggle it to
the OFF position. Press the left side of the power switch to toggle it back to the ON position.
R1:
Error code is still present.
A1:
Replace the autoloader.
R1:
Error code no longer present.
A1:
Continue normal autoloader operation.
**ADIC / Sun Confidential** Sun_StorEdge_L8_Tape_Autoloader_Decision_Tree_Rev02.doc
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