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Chapter 10

Isolating Failed Parts

187

4. Do you intend to run the tests remotely?

Both Sun Management Center and RSC software enable you to run tests from a
remote computer. In addition, RSC provides a means of redirecting system
console output, allowing you remotely to view and run tests—like POST
diagnostics—that usually require physical proximity to the serial port on the
computer’s back panel.

5. Will the tool test the suspected source(s) of the problem?

Perhaps you already have some idea of what the problem is. If so, you want to
use a diagnostic tool capable of testing the suspected problem sources.

■

TABLE 6-5

on page 106 tells you which replaceable hardware parts can be

isolated by each fault isolating tool.

■

TABLE 6-9

on page 112 tells you which replaceable hardware parts are covered

by each system exercising tool.

6. Is the problem intermittent or software-related?

If a problem is not caused by a clearly defective hardware component, then you
may want to use a system exerciser tool rather than a fault isolation tool. See
Chapter 12 for instructions and “About Exercising the System” on page 112 for
background information.

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Summary of Contents for Sun Fire V480

Page 1: ...ems Inc 901 San Antonio Road Palo Alto CA 94303 4900 U S A 650 960 1300 Send comments about this document to docfeedback sun com Sun Fire V480 Server Administration Guide Part No 816 0904 10 February 2002 Revision A ...

Page 2: ...an Antonio Road Palo Alto California 94303 Etats Unis Tous droits réservés Sun Microsystems Inc a les droits de propriété intellectuels relatants à la technologie incorporée dans le produit qui est décrit dans ce document En particulier et sans la limitation ces droits de propriété intellectuels peuvent inclure un ou plus des brevets américains énumérés à http www sun com patents et un ou les brev...

Page 3: ...ines EN61000 4 5 1 kV AC Line Line and Outdoor Signal Lines 2 kV AC Line Gnd 0 5 kV DC Power Lines EN61000 4 6 3 V EN61000 4 8 1 A m EN61000 4 11 Pass EN61000 3 2 1995 A1 A2 A14 Pass EN61000 3 3 1995 Pass EC Type Examination Certificates EN60950 1992 2nd Edition Amendments 1 2 3 4 11 TÜV Rheinland Licence No S 2171515 IEC 950 1991 2nd Edition Amendments 1 2 3 4 CB Scheme Certificate No Pending Due...

Page 4: ...iv Sun Fire V480 Server Parts Installation and Removal Guide February 2002 ...

Page 5: ... not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment FCC Class B Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation ...

Page 6: ... digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe A est conforme à la norme NMB 003 du Canada ICES 003 Class B Notice Avis NMB 003 Classe B This Class B digital apparatus complies with Canadian ICES 003 Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada ...

Page 7: ...Regulatory Compliance Statements vii BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label ...

Page 8: ...viii Sun Fire V480 Server Administration Guide February 2002 ...

Page 9: ... Overview 11 About the Sun Fire V480 Server 12 Locating Front Panel Features 15 Security Lock and Top Panel Lock 15 LED Status Indicators 16 Power Button 18 System Control Switch 18 Locating Back Panel Features 20 About Reliability Availability and Serviceability Features 22 Hot Pluggable and Hot Swappable Components 22 1 1 Power Supply Redundancy 23 Environmental Monitoring and Control 23 ...

Page 10: ...ggable and Hot Swappable Components 30 Power Supplies 30 Disk Drives 31 About the CPU Memory Boards 31 About the Memory Modules 32 Memory Interleaving 34 Independent Memory Subsystems 34 Configuration Rules 35 About the PCI Cards and Buses 35 Configuration Rules 37 About the Sun Remote System Control Card 38 Configuration Rules 40 About Hardware Jumpers 40 PCI Riser Board Jumpers 41 RSC Card Jumpe...

Page 11: ...e ok Prompt 55 What You Should Know About Accessing the ok Prompt 56 Ways of Reaching the ok Prompt 57 Graceful Halt 57 L1 A or Break Key Sequence 57 Externally Initiated Reset XIR 57 Manual System Reset 58 For More Information 58 About OpenBoot Environmental Monitoring 58 Enabling or Disabling the OpenBoot Environmental Monitor 59 Automatic System Shutdown 59 OpenBoot Environmental Status Informa...

Page 12: ...bout System Administration Software 68 About Multipathing Software 69 For More Information 69 About Volume Management Software 70 VERITAS Dynamic Multipathing 70 Multiplexed I O MPxIO 71 RAID Concepts 71 Disk Concatenation 72 RAID 1 Disk Mirroring 72 RAID 0 Disk Striping 73 RAID 5 Disk Striping With Parity 73 Hot Spares Hot Relocation 73 For More Information 74 About Sun Cluster Software 74 For Mo...

Page 13: ... Controlling OpenBoot Diagnostics Tests 91 What OpenBoot Diagnostics Error Messages Tell You 95 I2C Bus Device Tests 95 Other OpenBoot Commands 96 Stage Three The Operating Environment 99 Error and System Message Log Files 99 Solaris System Information Commands 99 Tools and the Boot Process A Summary 106 About Isolating Faults in the System 106 About Monitoring the System 108 Monitoring the System...

Page 14: ... to Avoid Electrostatic Discharge 126 How to Power On the System 128 How to Power Off the System 130 How to Get to the ok Prompt 132 How to Attach a Twisted Pair Ethernet Cable 133 How to Access the System Console via tip Connection 134 How to Modify the etc remote File 136 How to Verify Serial Port Settings 138 How to Set Up an Alphanumeric Terminal as the System Console 139 How to Configure a Lo...

Page 15: ...e 167 How to Unconfigure a Device Manually 168 How to Reconfigure a Device Manually 170 10 Isolating Failed Parts 173 How to Operate the Locator LED 174 How to Put the Server in Diagnostic Mode 175 How to Isolate Faults Using LEDs 176 How to Isolate Faults Using POST Diagnostics 179 How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests 180 How to View Diagnostic Test Results After the...

Page 16: ...or Diagram 215 USB Connector Signals 215 Reference for the Twisted Pair Ethernet Connector 216 TPE Connector Diagram 216 TPE Connector Signals 216 Reference for the RSC Ethernet Connector 217 RSC Ethernet Connector Diagram 217 RSC Ethernet Connector Signals 217 Reference for the RSC Modem Connector 218 RSC Modem Connector Diagram 218 RSC Modem Connector Signals 218 Reference for the RSC Serial Con...

Page 17: ...ical Specifications 222 Reference for Electrical Specifications 222 Reference for Environmental Specifications 223 Reference for Agency Compliance Specifications 224 Reference for Clearance and Service Access Specifications 224 C Safety Precautions 225 Index 235 ...

Page 18: ...xviii Sun Fire V480 Server Administration Guide February 2002 ...

Page 19: ... Remote System Control RSC Card 38 FIGURE 3 4 RSC Card Ports 39 FIGURE 3 5 Jumper Identification Guide 40 FIGURE 3 6 Hardware Jumpers on PCI Riser Board 41 FIGURE 3 7 Hardware Jumpers on RSC Card 42 FIGURE 3 8 Power Supply Locations 44 FIGURE 3 9 Fan Trays 46 FIGURE 6 1 Simplified Schematic View of a Sun Fire V480 System 82 FIGURE 6 2 Boot PROM and IDPROM 85 FIGURE 6 3 POST Diagnostic Running Acro...

Page 20: ...xx Sun Fire V480 Server Administration Guide February 2002 ...

Page 21: ...ser Board Jumper Functions 41 TABLE 3 4 RSC Card Jumper Functions 43 TABLE 3 5 FC AL Features and Advantages 48 TABLE 4 1 Ethernet Port LEDs 54 TABLE 4 2 Stop Key Command Functions for Systems With Standard Keyboards 61 TABLE 5 1 System Administration Tool Summary 68 TABLE 5 2 Ways of Communicating With the System 75 TABLE 6 1 Summary of Diagnostic Tools 80 TABLE 6 2 OpenBoot Configuration Variabl...

Page 22: ...ostics Menu Tests 116 TABLE 6 11 OpenBoot Diagnostics Test Menu Commands 117 TABLE 6 12 Sun Fire V480 I2C Bus Devices 118 TABLE 6 13 Abbreviations or Acronyms in Diagnostic Output 121 TABLE 7 1 Ways of Accessing the ok Prompt 133 TABLE 7 2 OpenBoot Configuration Variables That Affect the System Console 147 TABLE 11 1 Using Solaris Information Display Commands 203 TABLE 11 2 Using OpenBoot Informat...

Page 23: ...the Solaris operating environment Before You Read This Book While the first part of this manual focuses on installation of the Sun Fire V480 server it does not deal with mounting the server in a cabinet or 2 post rack For those instructions see the Sun Fire V480 Server Setup and Rackmounting Guide Rackmounting instructions are also printed on labels on the server chassis Follow the instructions fo...

Page 24: ... offers conceptual information not instructions relating to system administration tasks Chapter 6 is a discussion of diagnostic tools Part Three Chapter 7 provides instructions for configuring system devices Chapter 8 provides instructions for configuring network interfaces and the boot drive Chapter 9 provides instructions for configuring system firmware Chapter 10 provides instructions for isola...

Page 25: ...tion that you received with your system Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files and directories on screen computer output Edit your login file Use ls a to list all files You have mail AaBbCc123 What you type when contrasted with on screen computer output su Password AaBbCc123 Book titles new words or terms words to be emphasized Read Chapter 6 in the...

Page 26: ...docs A complete set of Solaris documentation and many other titles are located at http docs sun com Shell Prompt C shell machine name C shell superuser machine name Bourne shell and Korn shell Bourne shell and Korn shell superuser Application Title Part Number Rack installation Sun Fire V480 Server Setup and Rackmounting Guide 816 0902 10 Parts installation and removal Sun Fire V480 Server Parts I...

Page 27: ...Sun is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the part number 816 0904 10 of your document in the subject line of your email ...

Page 28: ...xxviii Sun Fire V480 Server Administration Guide February 2002 ...

Page 29: ...r illustrated background information about the hardware and software components of the Sun Fire V480 server see the chapters in Part Two Background For detailed instructions on how to configure and administer the server and how to perform various diagnostic routines to resolve problems with the server see the chapters in Part Three Instructions ...

Page 30: ......

Page 31: ...to accomplish to get the Sun Fire V480 server up and running This chapter explains some of what you need to do and points you to the appropriate section in this manual or to other manuals for more information The following information is covered in this chapter About the Parts Shipped to You on page 4 How to Install the Sun Fire V480 Server on page 5 ...

Page 32: ...addition you should have received the media and documentation for all appropriate system software Check that you have received everything you ordered Note Inspect the shipping carton for evidence of physical damage If a shipping carton is damaged request that the carrier s agent be present when the carton is opened Keep all contents and packing material for the agent s inspection Unpacking instruc...

Page 33: ...ven so you need to make certain decisions to complete the procedure On which network or networks do you intend the machine to operate You need to provide specific networking information about the server when you install the Solaris operating environment For background information about network support see About the Network Interfaces on page 54 How do you want to use and configure the machine s in...

Page 34: ... to Set Up an Alphanumeric Terminal as the System Console on page 139 Note To set up a serial connection using a Sun workstation or a dumb terminal insert the RJ 45 serial cable into the DB 25 adapter Sun part number 530 2889 03 supplied in the ship kit Plug the adapter into the DB 25 serial connector on the terminal or the Sun workstation If you are using a network terminal server NTS refer to Re...

Page 35: ... Turn on power to your server See How to Power On the System on page 128 For information about the LED status indicators that appear during power up see LED Status Indicators on page 16 7 Install and boot the Solaris operating environment software See the installation instructions provided with your Solaris software You should also consult the Solaris 8 Sun Hardware Platform Guide which contains p...

Page 36: ...e the Sun Remote System Control RSC User s Guide provided with the RSC software Once you install RSC software you can configure the system to use RSC as the system console For detailed instructions see How to Redirect the System Console to RSC on page 165 12 Install a local graphics terminal optional After you have installed the Sun Fire V480 system and the Solaris operating environment if you pre...

Page 37: ...les cards switches and so forth that make up your server For detailed instructions on how to configure and administer the server and how to perform various diagnostic routines to resolve problems with the server see the chapters in Part Three Instructions Chapters included in Part Two are Chapter 2 System Overview Chapter 3 Hardware Configuration Chapter 4 Network Interfaces and System Firmware Ch...

Page 38: ......

Page 39: ... some of its features The following information is covered in this chapter About the Sun Fire V480 Server on page 12 Locating Front Panel Features on page 15 Locating Back Panel Features on page 20 LED Status Indicators on page 16 About Reliability Availability and Serviceability Features on page 22 ...

Page 40: ...stem main memory is provided by up to 32 next generation DIMMs which operate at a 75 MHz clock frequency The system supports 256 Mbyte 512 Mbyte and 1 Gbyte DIMMs Total system memory is shared by all CPUs in the system and ranges from a minimum of 2 Gbytes one CPU Memory board with eight 256 Mbyte DIMMs to a maximum of 32 Gbytes two boards fully populated with 1 Gbyte DIMMs For more information ab...

Page 41: ...econd Mbps Additional Ethernet interfaces or connections to other network types can be provided by installing the appropriate PCI interface cards Multiple network interfaces can be combined with multipathing software to provide hardware redundancy and failover capability Should one of the interfaces fail the software can automatically switch all network traffic to an alternate interface to maintai...

Page 42: ...r a power outage occurs For additional details see About the Sun Remote System Control Card on page 38 The basic system includes two 1184 watt power supplies each with two internal fans The power supplies are plugged directly into one power distribution board PDB One power supply provides sufficient power for a maximally configured system The second power supply provides 1 1 redundancy allowing th...

Page 43: ...top panel lock on the top of the system controls entry to both the PCI access panel and the CPU access panel When the key is in the upright position the media door is unlocked However even if the top panel lock is in the locked position thereby locking both the PCI and CPU access panels you can still unlock the media door security lock and gain access to the disk drives power supplies and Fan Tray...

Page 44: ...nel Locator LED is at the far left in the cluster The Locator LED is lit by command from the administrator For instructions see How to Operate the Locator LED on page 174 Other LEDs located on the front of the system work in conjunction with specific fault LED icons For example a fault in the disk subsystem illuminates a disk drive fault LED in the center of the LED cluster that is next to the aff...

Page 45: ...system fault Power OK This green LED lights when the main power 48 VDC is on TABLE 2 2 Fan Tray LEDs Name Description Fan Tray 0 FT 0 This amber LED lights whenever a fault is detected in the CPU fans Fan Tray 1 FT 1 This amber LED lights whenever a fault is detected in the PCI fans TABLE 2 3 Hard Disk Drive LEDs Name Description OK to Remove This blue LED lights when it is safe to remove the hard...

Page 46: ...holding in the Power button for five seconds causes an immediate hardware shutdown Caution Whenever possible you should use the graceful shutdown method Forcing an immediate hardware shutdown may cause disk drive corruption and loss of data System Control Switch The four position system control switch on the system s status and control panel controls the power on modes of the system and prevents u...

Page 47: ...tem ok prompt The Locked setting used for normal day to day operations also prevents unauthorized programming of the system boot PROM Diagnostics This setting forces the power on self test POST and OpenBoot Diagnostics software to run during system startup and system resets The Power button functions the same as when the system control switch is in the Normal position Forced Off This setting force...

Page 48: ... monitored by four LEDs Details of the diagnostic use of LEDs are discussed separately in the section How to Isolate Faults Using LEDs on page 176 TABLE 2 5 lists and describes the Ethernet LEDs on the system s back panel TABLE 2 5 Ethernet LEDs Name Description Ethernet Activity This amber LED lights to indicate that data is either being transmitted or received by the particular port Ethernet Lin...

Page 49: ...upply OK to Remove This blue LED lights when it is safe to remove the power supply from the system Power supply Fault This amber LED lights whenever the power supply s internal microcontroller detects a fault in the monitored power supply Note that the Fault LED on the front panel will also be lit when this occurs Power supply DC Present This green LED lights when the power supply is on and output...

Page 50: ...bilities Multiplexed I O MPxIO Sun Remote System Control RSC remote lights out management capability Hardware watchdog mechanism and XIR Dual loop enabled FC AL subsystem Support for disk and network multipathing with automatic failover capability Error correction and parity checking for improved data integrity Easy access to all internal replaceable components Full in rack serviceability by exten...

Page 51: ...plies status LEDs and the front panel system control switch Temperature sensors are located throughout the system to monitor the ambient temperature of the system and the temperature of several ASICs The monitoring subsystem polls each sensor and uses the sampled temperatures to report and respond to any overtemperature or undertemperature conditions The hardware and software together ensure that ...

Page 52: ...uto configuring capability designed into the system s boot firmware allows the system to unconfigure failed components and restore system operation As long as the system is capable of operating without the failed component the ASR features will enable the system to reboot automatically without operator intervention During the power on sequence if a faulty component is detected the component is eff...

Page 53: ...80 system PCI riser board The RSC card provides modem and private Ethernet connections to a remote console and a serial connection to a local alphanumeric terminal Once RSC is configured to manage your server you can use it to run diagnostic tests view diagnostic and error messages reboot your server and display environmental status information from a remote console Even if the operating system is...

Page 54: ... Mechanism and Its Options on page 162 for instructions The XIR feature is also available for you to invoke manually by way of your RSC console You use the xir command manually when the system is absolutely hung and an L1 A Stop A keyboard command does not work When you issue the xir command manually by way of RSC the system is immediately returned to the OpenBoot PROM OBP ok prompt From there you...

Page 55: ...ly for a defective drive in the event of a disk failure For more information see About Volume Management Software on page 70 Error Correction and Parity Checking Error correcting code ECC is used on all internal system data paths to ensure high levels of data integrity All data that moves between processors memory and PCI bridge chips have end to end ECC protection The system reports and logs corr...

Page 56: ...28 Sun Fire V480 Server Administration Guide February 2002 ...

Page 57: ...out the Sun Remote System Control Card on page 38 About Hardware Jumpers on page 40 About the Power Supplies on page 43 About the Fan Trays on page 45 About FC AL Technology on page 47 About the FC AL Backplane on page 48 About the FC AL Host Adapters on page 50 About the Internal Disk Drives on page 50 About the HSSDC FC AL Port on page 49 About the USB Ports on page 52 For configuration informat...

Page 58: ...onent is discussed in more detail in the sections that follow Not discussed here are any devices that you may attach to the USB port which are generally hot pluggable Caution The RSC card is not a hot pluggable component Before installing or removing an RSC card you must power off the system and disconnect all AC power cords Power Supplies Sun Fire V480 power supplies are hot swappable they can be...

Page 59: ... CPU Memory board incorporates two UltraSPARC III Cu 900 MHz processors with 8 Mbytes of static random access memory SRAM external cache memory per processor and slots for up to 16 memory modules The external cache memory cannot be upgraded The memory module slots are labeled A and B The CPUs in the system are numbered from 0 to 3 depending on the slot where each CPU resides For example a CPU Memo...

Page 60: ...The Sun Fire V480 server uses 3 3 volt high capacity dual inline memory modules DIMMs The DIMMs are built with synchronous dynamic random access memory SDRAM chips that operate at a 75 MHz clock frequency The system supports DIMMs with 256 Mbyte 512 Mbyte and 1 Gbyte capacities Each CPU Memory board contains slots for 16 DIMMs Total system memory ranges from a minimum of 2 Gbytes one CPU Memory bo...

Page 61: ...s four 512 Mbyte DIMMs or four 1 Gbyte DIMMs Note Each CPU Memory board must be populated with a minimum of eight DIMMs installed in groups A0 and B0 Caution DIMMs are made of electronic components that are extremely sensitive to static electricity Static from your clothes or work environment can destroy the modules Do not remove a DIMM from its antistatic packaging until you are ready to install ...

Page 62: ... are configured identically eight identical capacity DIMMs Two way interleaving occurs automatically in any DIMM group where the DIMM capacities do not match the capacities used in any other group Independent Memory Subsystems Each Sun Fire V480 CPU Memory board contains two independent memory subsystems one per UltraSPARC III CPU Memory controller logic incorporated into the UltraSPARC III CPU al...

Page 63: ... the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD About the PCI Cards and Buses All system communication with storage peripherals and network interface devices is mediated by two Peripheral Component Interconnect PCI bridge chips located on the system s centerplane Each bridge chip manages communication between the system s main ...

Page 64: ...Devices and PCI Slots PCI Bridge PCI Bus Clock Rate MHz Bandwidth bits Voltage V Integrated Devices PCI Slots 0 PCI A 66 MHz 64 bits 3 3V None Full length slots 0 and 1 0 PCI B 33 MHz 64 bits 5V IDE controller interface to the DVD ROM drive Full length slot 2 short slots 3 4 5 1 PCI C 66 MHz 64 bits 3 3V FC AL controller Ethernet controller None 1 PCI D 33 MHz 64 bits 5V Ethernet controller RIO AS...

Page 65: ... must not exceed 90 watts Compact PCI cPCI cards and SBus cards are not supported A 33 MHz add in card plugged into either of the 66 MHz slots will cause that bus to operate at 33 MHz You can improve overall system availability by installing redundant network or storage interfaces on separate PCI buses For additional information see About Multipathing Software on page 69 Note All internal options ...

Page 66: ...ith its own resident firmware power on self test POST diagnostics and real time operating system FIGURE 3 3 Sun Remote System Control RSC Card The RSC card features modem serial and Ethernet interfaces that provide simultaneous access to the Sun Fire V480 server for multiple RSC software users RSC software users are provided secure access to the system s Solaris and OpenBoot console functions and ...

Page 67: ... dedicated slot on the system PCI riser board and provides the following ports listed in order from top to bottom as shown in FIGURE 3 4 through an opening in the system s back panel Serial communication port via an RJ 45 connector 56 Kbps modem port via an RJ 11 connector 10 Mbps Ethernet port via an RJ 45 twisted pair Ethernet TPE connector FIGURE 3 4 RSC Card Ports All three RSC connection port...

Page 68: ...n about installing or removing the RSC card see the Sun Fire V480 Server Parts Installation and Removal Guide which is included on the Sun Fire V480 Documentation CD About Hardware Jumpers Three jumpers each are located on the Sun Fire V480 system s PCI riser board and RSC card Note that jumpers are set at the factory to ensure best system performance Be aware that moving any jumper shunt from its...

Page 69: ...s of the PCI riser board jumpers are shown in TABLE 3 3 Each jumper on the PCI riser board has two options as described in the following list TABLE 3 3 PCI Riser Board Jumper Functions Jumper Shunt on Pins 1 2 Selects Shunt on Pins 2 3 Selects Default Setting OpenBoot flash PROM Optional debug device populating connector in position J1101 1 2 Reserved for future use Reserved for future use 1 2 Ope...

Page 70: ...ice that populates the connector at location J1101 J1103 Labeled Hi Lo on the PCI riser board this jumper is reserved for future use J1104 Labeled WREN on the PCI riser board this jumper controls write permissions for the system boot PROM In the default position with the shunt covering pins 1 and 2 the system boot PROM is write enabled Moving the shunt to the other position prevents updating the P...

Page 71: ...wer supplies called Power Supply 0 and Power Supply 1 plug in directly to connectors on this board and all of the supplies installed share equally in satisfying the power demands of the system AC power is brought into the PDB by way of two board mounted IEC320 receptacles each dedicated to one power supply TABLE 3 4 RSC Card Jumper Functions Jumper Shunt on Pins 1 2 Selects Shunt on Pins 2 3 Selec...

Page 72: ...t power for a maximally configured system The power supplies provide 48 volt and 5 volt standby outputs to the system The 48 volt output powers point of load DC DC converters that provide 1 5V 1 8V 2 5V 3 3V 5V and 12V to the system components Output current is shared equally between both supplies via active current sharing circuitry Power supplies in a redundant configuration feature a hot swap c...

Page 73: ...d Fan Tray 1 which holds two fans that cool the FC AL drives and PCI cards Fan Tray 0 is accessible from the front of the system while Fan Tray 1 requires that you remove the system s PCI access panel to gain access to it Power supplies are cooled separately each with its own internal fans Caution Fans on a Sun Fire V480 system are not hot pluggable Attempting to replace a fan tray while the syste...

Page 74: ...ng and lights the appropriate Fault LED For additional details see How to Isolate Faults Using LEDs on page 176 For each fan in the system the environmental monitoring subsystem monitors or controls the following Fan speed in revolutions per minute RPM monitored Fan Fault LEDs controlled Configuration Rule The minimum system configuration requires a complete set of two working fan trays Fan Tray 0...

Page 75: ...gy FC AL can support both simple configurations and complex arrangements of hubs switches servers and storage systems FC AL devices employ a high performance serial interface which supports multiple standard protocols such as Small Computer Systems Interface SCSI and Asynchronous Transfer Mode ATM By supporting these standard protocols FC AL preserves any investment in legacy systems firmware appl...

Page 76: ...ta paths This capability provides TABLE 3 5 FC AL Features and Advantages FC AL Features Advantages Supports 100 Mbyte per second data transfer rate 200 Mbytes per second with dual porting High throughput meets the demands of current generation high performance processors and disks Capable of addressing up to 127 devices per loop controlled by a single controller 1 1 The 127 supported devices incl...

Page 77: ... loop integrity When a disk or external device is unplugged or fails the PBCs automatically bypass the device closing the loop to maintain data availability Configuration Rules The FC AL backplane requires low profile 1 0 inch 2 54 cm disk drives The FC AL disks are hot pluggable For information about installing or removing an FC AL disk or disk backplane see the Sun Fire V480 Server Parts Install...

Page 78: ... adapter cards Contact your Sun sales or support engineer for a list of supported cards For best performance install 66 MHz FC AL host adapter cards in a 66 MHz PCI slot slot 0 or 1 if available See About the PCI Cards and Buses on page 35 Note All internal options except disk drives and power supplies must be installed only by qualified service personnel For information about installing or removi...

Page 79: ... with the drive These status LEDs help you quickly to identify drives requiring service See TABLE 2 1 System LEDs on page 17 TABLE 2 2 Fan Tray LEDs on page 17 and TABLE 2 3 Hard Disk Drive LEDs on page 17 for a description of these LEDs Configuration Rule Disk drives must be Sun standard FC AL disks with low profile 1 0 inch 2 54 cm form factors About the Serial Port The system provides a serial ...

Page 80: ...ial ports which operate at a maximum rate of 460 8 Kbaud The USB ports are accessible by connecting a USB cable to either back panel USB connector The connectors at each end of a USB cable are different so you cannot connect them incorrectly One connector plugs in to the system or USB hub the other plugs in to the peripheral device Up to 126 USB devices can be connected to the bus simultaneously t...

Page 81: ...formation about the system s firmware Information covered in this chapter includes About the Network Interfaces on page 54 About Redundant Network Interfaces on page 55 About the ok Prompt on page 55 About OpenBoot Environmental Monitoring on page 58 About OpenBoot Emergency Procedures on page 60 About Automatic System Recovery on page 63 ...

Page 82: ...nal network interface card can serve as a redundant network interface for one of the system s on board interfaces If the active network interface becomes unavailable the system can automatically switch to the redundant interface to maintain availability This capability is known as automatic failover and must be configured at the Solaris operating environment level For additional details see About ...

Page 83: ...ted by separate PCI bridges For additional details see About the PCI Cards and Buses on page 35 About the ok Prompt A Sun Fire V480 system with Solaris operating environment software is capable of operating at different run levels A synopsis of run levels follows for a full description see the Solaris system administration documentation Most of the time you operate a Sun Fire V480 system at run le...

Page 84: ...hould Know About Accessing the ok Prompt It is important to understand that when you access the ok prompt from a functioning Sun Fire V480 system you are suspending the operating environment software and placing the system under firmware control Any processes that were running under the operating environment software are also suspended and the state of such software may not be recoverable The firm...

Page 85: ...loss allows you to warn users beforehand and causes minimal disruption You can usually perform a graceful halt provided Solaris operating environment software is running and the hardware has not experienced serious failure L1 A or Break Key Sequence When it is impossible or impractical to halt the system gracefully you can get to the ok prompt by typing the L1 A or Stop A key sequence from a Sun k...

Page 86: ...ta For More Information For more information about the OpenBoot firmware see OpenBoot 4 x Command Reference Manual An online version of the manual is included with the OpenBoot Collection AnswerBook that ships with Solaris software About OpenBoot Environmental Monitoring Environmental monitoring and control capabilities for Sun Fire V480 systems reside at both the operating system level and the Op...

Page 87: ...wer cycling the system or as a result of a system panic the OpenBoot environmental monitor will remain enabled Automatic System Shutdown If the OpenBoot environmental monitor detects a critical overtemperature condition it will initiate an automatic system shutdown sequence In this case a warning similar to the following is generated to the system console If necessary you can type Ctrl C to abort ...

Page 88: ...abled or disabled The env status command simply reports the current environmental status information it does not take action if anything is abnormal or out of range For an example of env command output see How to Obtain OpenBoot Environmental Status Information on page 161 About OpenBoot Emergency Procedures The introduction of Universal Serial Bus USB keyboards with the newest Sun systems has mad...

Page 89: ...me as it does on systems with standard keyboards except that it does not work during the first few seconds after the machine is reset Stop N Functionality 1 After turning on the power to your system wait until the system Fault LED on the front panel begins to blink TABLE 4 2 Stop Key Command Functions for Systems With Standard Keyboards Command Description Stop Bypass POST This command does not de...

Page 90: ...hanged Only settings that you change manually at this point become permanent All other customized IDPROM settings are retained Typing set defaults discards any customized IDPROM values and restores the default settings for all OpenBoot configuration variables Note Once the front panel LEDs stop blinking and the Power OK LED stays lit pressing the Power button again will begin a graceful shutdown o...

Page 91: ...led component the ASR features enable the system to reboot automatically without operator intervention During the power on sequence if a faulty component is detected the component is automatically unconfigured and if the system remains capable of functioning without it the boot sequence continues In a running system certain types of failures such as a processor failure can bring the system down If...

Page 92: ...his setting controls whether the system will attempt a degraded boot when a subsystem failure is detected Both the auto boot and auto boot on error switches must be set to true to enable an automatic degraded boot To set the switches type Note The default setting for auto boot on error is false Therefore the system will not attempt a degraded boot unless you change this setting to true In addition...

Page 93: ...d with the failed module Another non failing logical bank must be present in the system for the system to attempt a degraded boot Note If POST or OpenBoot Diagnostics detects a non fatal error associated with the normal boot device the OpenBoot firmware automatically unconfigures the failed device and tries the next in line boot device as specified by the boot device configuration variable If a fa...

Page 94: ...f any automatically initiate firmware diagnostics the OpenBoot firmware provides variables called obdiag trigger and post trigger For detailed explanations of these variables and their uses see Controlling POST Diagnostics on page 88 and Controlling OpenBoot Diagnostics Tests on page 91 ASR User Commands The OpenBoot commands asr asr disable and asr enable are available for obtaining ASR status in...

Page 95: ... Sun Fire V480 system The following information is covered in this chapter About System Administration Software beginning on page 68 About Multipathing Software beginning on page 69 About Volume Management Software beginning on page 70 About Sun Cluster Software beginning on page 74 About Communicating With the System beginning on page 75 ...

Page 96: ... O devices If the active path to a device becomes unavailable the software can automatically switch to an alternate path to maintain availability See page 69 Volume management software Volume management applications such as Solstice DiskSuite and VERITAS Volume Manager provide easy to use online disk storage management for enterprise computing environments Using advanced RAID technology these prod...

Page 97: ...ed Dynamic Multipathing DMP which provides disk multipathing as well as disk load balancing to optimize I O throughput Multiplexed I O MPxIO is a new architecture fully integrated within the Solaris operating environment beginning with Solaris 8 that enables I O devices to be accessed through multiple host controller interfaces from a single instance of the I O device For More Information For info...

Page 98: ...ailability excellent I O performance and simplified administration Sun s volume management applications offer the following features Support for several types of RAID configurations which provide varying degrees of availability capacity and performance Hot spare facilities which provide for automatic data recovery when disks fail Performance analysis tools which enable you to monitor I O performan...

Page 99: ...matically switches to an alternate controller Increases I O performance by load balancing across multiple I O channels Both Sun StorEdge T3 and Sun StorEdge A5x00 storage arrays are supported by MPxIO on a Sun Fire V480 server Supported I O controllers are usoc fp FC AL disk controllers and qlc fp FC AL disk controllers RAID Concepts VERITAS Volume Manager and Solstice DiskSuite software support R...

Page 100: ...rroring RAID 1 is a technique that uses data redundancy two complete copies of all data stored on two separate disks to protect against loss of data due to disk failure One logical volume is duplicated on two separate disks Whenever the operating system needs to write to a mirrored volume both disks are updated The disks are maintained at all times with exactly the same information When the operat...

Page 101: ...th Parity RAID 5 is an implementation of disk striping in which parity information is included with each disk write The advantage of this technique is that if any one disk in a RAID 5 array fails all the information on the failed drive can be reconstructed from the data and parity on the remaining disks System performance using RAID 5 will fall between that of RAID 0 and RAID 1 however RAID 5 prov...

Page 102: ...ices are always available when needed With Sun Cluster software installed other nodes in the cluster will automatically take over and assume the workload when a node goes down It delivers predictability and fast recovery capabilities through features such as local application restart individual application failover and local network adapter failover Sun Cluster software significantly reduces downt...

Page 103: ...sts have been run you can enter special commands that affect the firmware and alter the system s behavior For more information about tests that run during the boot process see About Diagnostics and the Boot Process beginning on page 84 Once the operating environment is booted the system console displays UNIX system messages and accepts UNIX commands TABLE 5 2 Ways of Communicating With the System ...

Page 104: ...t and output only by means of an alphanumeric terminal or tip line attached to the system s built in serial port ttya This provides for secure access at the installation site Using a tip line may be preferable to connecting an alphanumeric terminal since tip lets you use windowing and operating system features For instructions on setting up an alphanumeric terminal as the system console see How to...

Page 105: ...141 Note Power on self test POST diagnostics cannot display status and error messages to a local graphics terminal If you configure a local graphics terminal as the system console POST messages will be redirected to the serial port ttya but other system console messages will appear on the graphics terminal Using RSC as the System Console Once RSC is set up and its software configured you can use R...

Page 106: ...78 Sun Fire V480 Server Administration Guide February 2002 ...

Page 107: ...pter include About the Diagnostic Tools on page 80 About Diagnostics and the Boot Process on page 84 About Isolating Faults in the System on page 106 About Monitoring the System on page 108 About Exercising the System on page 112 Reference for OpenBoot Diagnostics Test Descriptions on page 116 Reference for Decoding I2C Diagnostic Test Messages on page 118 Reference for Terms in Diagnostic Output ...

Page 108: ...commission while others require the operating system to be up and running The full palette of tools discussed in this manual is summarized in TABLE 6 1 TABLE 6 1 Summary of Diagnostic Tools Diagnostic Tool Type What It Does Accessibility and Availability Remote Capability LEDs Hardware Indicate status of overall system and particular components Accessed from system chassis Available anytime power ...

Page 109: ...operating system Designed for remote access Sun Management Center Software Monitors both hardware environmental conditions and software performance of multiple machines Generates alerts for various conditions Requires operating system to be running on both monitored and master servers Requires a dedicated database on the master server Designed for remote access Hardware Diagnostic Suite Software E...

Page 110: ...represents just one facet of the Sun Fire V480 server s advanced architecture FIGURE 6 1 Simplified Schematic View of a Sun Fire V480 System Memory Data Switch CPU Memory CPU Memory Data Switch CPU Memory CPU CPU Memory Boards Centerplane Board 5 Way Data Switch I O Bridge I O Bridge I O Bridge Boot Bus Other I O Boot PROM Boot Bus Controller Disk Controller reserved PCI Slots Power Supply Power S...

Page 111: ...Alternatively your systems may be deployed remotely perhaps in areas that are physically inaccessible Finally consider the different tasks you expect to perform with your diagnostic tools Isolating faults to a specific replaceable hardware component Exercising the system to disclose more subtle problems that may or may not be hardware related Monitoring the system to catch problems before they bec...

Page 112: ...g that your server runs diagnostics when starting up Stage One OpenBoot Firmware and POST Every Sun Fire V480 server includes a chip holding about 2 Mbytes of firmware based code This chip is called the Boot PROM After you turn on system power the first thing the system does is execute code that resides in the Boot PROM This code which is referred to as the OpenBoot firmware is a small scale opera...

Page 113: ... the power on self test POST diagnostics and other tests The POST diagnostics constitute a separate chunk of code stored in a different area of the Boot PROM see FIGURE 6 2 FIGURE 6 2 Boot PROM and IDPROM The extent of these power on self tests and whether they are performed at all is controlled by configuration variables stored in a separate firmware memory device called the IDPROM These OpenBoot...

Page 114: ...blems What POST Diagnostics Do Each POST diagnostic is a low level test designed to pinpoint faults in a specific hardware component For example individual memory tests called address bitwalk and data bitwalk ensure that binary 0s and 1s can be written on each address and data line During such a test the POST may display output similar to this In this example CPU 1 is the master CPU as indicated b...

Page 115: ...he H W under test line indicates which FRU or FRUs may be responsible for the error Note that in CODE EXAMPLE 6 1 three different FRUs are indicated Using TABLE 6 13 on page 121 to decode some of the terms you can see that this POST error was most likely caused by a bad system interconnect circuit Schizo on the centerplane However the error message also indicates that the PCI riser board I O board...

Page 116: ... of the diagram This diagnostic attempts to initiate a built in self test in a PCI device located in the right side of the diagram If this built in self test fails there could be a fault in the PCI controller or less likely in one of the data paths or components leading to that PCI controller The POST diagnostic can tell you only that the test failed but not why So though the POST may present very...

Page 117: ...yed via the RSC console Default is false true Display diagnostic messages via the RSC console false Display diagnostic messages via the serial port ttya or a graphics terminal diag level Determines the level or type of diagnostics executed Default is min off No testing min Only basic tests are run max More extensive tests may be run depending on the device diag script Determines which devices are ...

Page 118: ... to View and Set OpenBoot Configuration Variables on page 184 error reset A reset caused by certain non recoverable hardware error conditions In general an error reset occurs when a hardware problem corrupts system state data and the machine becomes confused Examples include CPU and system watchdog resets fatal errors and certain CPU reset events default power on reset A reset caused by pressing t...

Page 119: ...al ports RSC Keyboard mouse and video when present On board boot devices Ethernet disk controller Any PCI option card with an IEEE 1275 compatible built in self test The OpenBoot Diagnostics tests run automatically via a script when you start up the system in diagnostic mode However you can also run OpenBoot Diagnostics tests manually as explained in the next section Controlling OpenBoot Diagnosti...

Page 120: ...nBoot Diagnostics Tests on page 180 for full instructions TABLE 6 3 Keywords for the test args OpenBoot Configuration Variable Keyword What It Does bist Invokes built in self test BIST on external and peripheral devices debug Displays all debug messages iopath Verifies bus interconnect integrity loopback Exercises external loopback path for the device media Verifies external and peripheral device ...

Page 121: ...the number associated with a particular menu item There are several other commands available to you from the obdiag prompt For descriptions of these commands see TABLE 6 11 in Reference for OpenBoot Diagnostics Test Descriptions on page 116 You can obtain a summary of this same information by typing help at the obdiag prompt obdiag test n o b d i a g 1 SUNW qlc 2 3 ebus 1 6 i2c 1 30 9 network 2 12...

Page 122: ...cture of the Sun Fire V480 system To customize an individual test you can use test args as follows This affects only the current test without changing the value of the test args OpenBoot configuration variable You can test all the devices in the device tree with the test all command If you specify a path argument to test all then only the specified device and its children are tested The following ...

Page 123: ...dware path In this example the address is 2 a8 which indicates a device located at hexadecimal address A8 on segment 2 of the I2 C bus To decode this device address see Reference for Decoding I2C Diagnostic Test Messages on page 118 Using TABLE 6 12 you can see that fru 2 a8 corresponds to an I2C device on DIMM 4 on CPU 2 If the i2c 1 2e test were to report an error against fru 2 a8 you would need...

Page 124: ...nd voltages currents and temperatures measured at various system locations For more information see About OpenBoot Environmental Monitoring on page 58 and How to Obtain OpenBoot Environmental Status Information on page 161 printenv Command The printenv command displays the OpenBoot configuration variables The display includes the current values for these variables as well as the default values For...

Page 125: ...te that the probe scsi all command lists dual ported devices twice This is because these FC AL devices see the qlc 2 entry in CODE EXAMPLE 6 4 can be accessed through two separate controllers the on board loop A controller and the optional loop B controller provided through a PCI card ok probe scsi LiD HA LUN Port WWN Disk description 0 0 0 2100002037cdaaca SEAGATE ST336704FSUN36G 0726 1 1 0 21000...

Page 126: ...AMPLE 6 5 probe ide Command Output show devs Command The show devs command lists the hardware device paths for each device in the firmware device tree CODE EXAMPLE 6 6 shows some sample output edited for brevity CODE EXAMPLE 6 6 show devs Command Output ok probe ide Device 0 Primary Master Removable ATAPI Model TOSHIBA DVD ROM SD C2512 Device 1 Primary Slave Not Present pci 9 600000 pci 9 700000 p...

Page 127: ...g or monitoring the condition of a Sun Fire V480 server These include Error and system message log files Solaris system information commands Error and System Message Log Files Error and other system messages are saved in the file var adm messages Messages are logged to this file from many sources including the operating system the environmental control subsystem and various software applications F...

Page 128: ...e OpenBoot show devs command see show devs Command on page 98 This output lists only those devices compiled by the system firmware prtdiag Command The prtdiag command displays a table of diagnostic information that summarizes the status of system components System Configuration Sun Microsystems sun4u Memory size 1024 Megabytes System Peripherals Software Nodes SUNW Sun Fire V480 packages driver no...

Page 129: ...Brd CPU MHz MB Impl Mask A 0 900 8 0 US III 2 1 A 2 900 8 0 US III 2 1 Memory Configuration Logical Logical Logical MC Bank Bank Bank DIMM Interleave Interleaved Brd ID num size Status Size Factor with A 0 0 512MB no_status 256MB 8 way 0 A 0 1 512MB no_status 256MB 8 way 0 A 0 2 512MB no_status 256MB 8 way 0 A 0 3 512MB no_status 256MB 8 way 0 A 2 0 512MB no_status 256MB 8 way 0 A 2 1 512MB no_sta...

Page 130: ...6 10 prtdiag Overtemperature Indication Output Similarly if there is a failure of a particular component prtdiag reports a fault in the appropriate Status column CODE EXAMPLE 6 11 prtdiag Fault Indication Output prtfru Command The Sun Fire V480 system maintains a hierarchical list of all FRUs in the system as well as specific information about various FRUs System Temperatures Celsius Device Temper...

Page 131: ...Output Data displayed by the prtfru command varies depending on the type of FRU In general this information includes FRU description Manufacturer name and location Part number and serial number Hardware revision levels frutree frutree chassis fru frutree chassis io board container frutree chassis rsc board container frutree chassis fcal backplane slot frutree chassis rsc board container SEGMENT SD...

Page 132: ...se v option the command displays additional information about the CPUs including their clock speed The following is sample output from the psrinfo command with the v option CODE EXAMPLE 6 14 psrinfo v Command Output Status of processor 0 as of 04 11 01 12 03 45 Processor has been on line since 04 11 01 10 53 03 The sparcv9 processor operates at 900 MHz and has a sparcv9 floating point processor St...

Page 133: ... Kernel architecture sun4u Application architecture sparc Hardware provider Sun_Microsystems Domain Sun COM Kernel version SunOS 5 8 cstone_14 08 01 01 2001 Patch 109729 01 Obsoletes Requires Incompatibles Packages SUNWcsu Patch 109783 01 Obsoletes Requires Incompatibles Packages SUNWcsu Patch 109807 01 Obsoletes Requires Incompatibles Packages SUNWcsu Patch 109809 01 Obsoletes Requires Incompatib...

Page 134: ...ols are shown in column headings across the top A check mark in this table indicates that a fault in a particular FRU can be isolated by a particular diagnostic TABLE 6 4 Diagnostic Tool Availability Stage Available Diagnostic Tools Fault Isolation System Monitoring System Exercising Before the operating system starts LEDs POST OpenBoot Diagnostics RSC OpenBoot commands none After the operating sy...

Page 135: ...er cable If the system is powered on and the fan does not spin or if the Power OK LED does not come on but the system is up and running you should suspect this cable Power distribution board Any power issue that cannot be traced to the power supplies should lead you to suspect the power distribution board Particular scenarios include The system will not power on but the power supply LEDs indicate ...

Page 136: ...trol RSC enables you to monitor and control your server over a serial port over modem lines and over a network RSC provides both graphical and command line interfaces for remotely administering geographically distributed or physically inaccessible machines You can also redirect the server s system console to RSC which lets you remotely run diagnostics like POST that would otherwise require physica...

Page 137: ...es enterprise wide monitoring of Sun servers and workstations including their subsystems components and peripheral devices The system being monitored must be up and running and you need to install all the proper software components on various systems in your network TABLE 6 7 What RSC Monitors Item Monitored What RSC Reveals Disk drives Whether each slot has a drive present and whether it reports ...

Page 138: ...k space You can create alarm thresholds and be notified when these are exceeded The monitor components present the collected data to you in a standard format Sun Management Center software provides both a standalone Java application and a Web browser based interface The Java interface affords physical and logical views of the system for highly intuitable monitoring TABLE 6 8 What Sun Management Ce...

Page 139: ...te is available as a premium package you can purchase as an add on to the Sun Management Center product This suite lets you exercise a system while it is still up and running in a production environment See Exercising the System Using Hardware Diagnostic Suite on page 114 for more information Interoperability With Third Party Monitoring Tools If you administer a heterogeneous network and use a thi...

Page 140: ...elatively easy to detect when a system component fails outright However when a system has an intermittent problem or seems to be behaving strangely a software tool that stresses or exercises the computer s many subsystems can help disclose the source of the emerging problem and prevent long periods of reduced functionality or system downtime Sun provides two tools for exercising Sun Fire V480 syst...

Page 141: ... of two ways Confidence testing SunVTS software performs one pass of tests on all subsystems and then stops For typical system configurations this requires one or two hours Comprehensive testing SunVTS software exhaustively and repeatedly tests all subsystems for up to 24 hours Since SunVTS software can run many tests in parallel and consume many system resources you should take care when using it...

Page 142: ...SEAM security Basic security uses a local security file in the SunVTS installation directory to limit the users groups and hosts permitted to use SunVTS software SEAM security is based on the standard network authentication protocol Kerberos and provides secure user authentication data integrity and privacy for transactions over networks If your site uses SEAM security you must have the SEAM clien...

Page 143: ... can be kept in production mode until and unless it must be shut down for repair If the faulty part is hot pluggable or hot swappable the entire diagnose and repair cycle can be completed with minimal impact to system users Requirements for Using Hardware Diagnostic Suite Since it is a part of Sun Management Center you can only run Hardware Diagnostic Suite if you have set up your data center to r...

Page 144: ...l registers and EBus mode registers Also tests DMA controller functions Centerplane flashprom 0 0 Performs a checksum test on the Boot PROM Centerplane i2c 1 2e Tests segments 0 4 of the I2C environmental monitoring subsystem which includes various temperature and other sensors located throughout the system Multiple See Reference for Decoding I2C Diagnostic Test Messages on page 118 i2c 1 30 Same ...

Page 145: ...e Sets the value for an OpenBoot configuration variable also available from the ok prompt test all Tests all devices displayed in the OpenBoot Diagnostics test menu also available from the ok prompt test Tests only the device identified by the given menu entry number A similar function is available from the ok prompt See From the ok Prompt The test and test all Commands on page 94 test Tests only ...

Page 146: ... Fire V480 I2 C Bus Devices Address Associated FRU What the Device Does fru 0 a0 CPU 0 DIMM 0 Provides configuration information for CPU 0 DIMMs fru 0 a2 CPU 0 DIMM 1 fru 0 a4 CPU 0 DIMM 2 fru 0 a6 CPU 0 DIMM 3 fru 0 a8 CPU 0 DIMM 4 fru 0 aa CPU 0 DIMM 5 fru 0 ac CPU 0 DIMM 6 fru 0 ae CPU 0 DIMM 7 fru 1 a0 CPU 1 DIMM 0 Provides configuration information for CPU 1 DIMMs fru 1 a2 CPU 1 DIMM 1 fru 1 ...

Page 147: ...he CPU Memory board in slot A fru 4 a2 CPU Mem Board slot B Provides configuration information for the CPU Memory board in slot B nvram 4 a4 PCI riser Provides system configuration information IDPROM fru 4 a8 Centerplane Provides centerplane configuration information fru 4 aa PCI riser Provides PCI riser board configuration information fru 5 10 Centerplane Provides communication and control for I2...

Page 148: ...t expander temperature 5 98 Reserved Reserved for thermal monitoring temperature sensor 5 9c FC AL disk backplane Monitors ambient temperature at disk backplane fru 5 a0 Power Supply 0 Provides configuration information for Power Supply 0 fru 5 a2 Power Supply 1 Provides configuration information for Power Supply 1 fru 5 a6 RSC card Provides RSC card configuration information fru 5 a8 FC AL disk b...

Page 149: ...ane CDX Data Crossbar Part of the system bus Centerplane CRC Cyclic Redundancy Check N A DAR Address Repeater Part of the system bus Centerplane DCDS Dual Data Switch Part of the system bus CPU Memory board DMA Direct Memory Access In diagnostic output usually refers to a controller on a PCI card PCI card EBus A byte wide bus for low speed devices Centerplane PCI riser board HBA Host Bus Adapter C...

Page 150: ...ect architecture that is the data and address buses CPU Memory board centerplane Schizo System bus to PCI bridge integrated circuit Centerplane Scan A means for monitoring and altering the content of ASICs and system components as provided for in the IEEE 1149 1 standard N A SIO SuperIO integrated circuit Controls the RSC UART port and more PCI riser TX Transmit Communication protocol Centerplane ...

Page 151: ...tructions for other more routine system setup and maintenance tasks are in the Sun Fire V480 Server Parts Installation and Removal Guide For detailed background information relating to the various tasks presented in Part Three see the chapters in Part Two Background Chapters included in Part Three are Chapter 7 Configuring Devices Chapter 8 Configuring Network Interfaces and the Boot Device Chapte...

Page 152: ......

Page 153: ...em Console via tip Connection on page 134 How to Modify the etc remote File on page 136 How to Verify Serial Port Settings on page 138 How to Set Up an Alphanumeric Terminal as the System Console on page 139 How to Configure a Local Graphics Terminal as the System Console on page 141 How to Initiate a Reconfiguration Boot on page 144 Note Many of the procedures in this chapter assume that you are ...

Page 154: ...ain electronic components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components or any metal parts without taking proper antistatic precautions 1 Disconnect the AC power cord from the wall power outlet only when performing the following procedures Removing and installing the power d...

Page 155: ...t Sun part number 250 1088 available through your Sun sales representatives Disposable ESD mat shipped with replacement parts or options 3 Use an antistatic wrist strap Attach the appropriate end to the system chassis sheet metal and attach the other end of the strap to your wrist Refer to the instructions that come with the strap Note Make sure that the wrist strap is in direct contact with the m...

Page 156: ...to Initiate a Reconfiguration Boot on page 144 Caution Never move the system when the system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it Caution Before you power on the system make sure that all access panels are properly installed What to Do 1 Turn on power to any peripherals and external storage devices Read the documentation suppli...

Page 157: ...the Power button that is below the system control switch to power on the system Note The system may take anywhere from 30 seconds to two minutes before video is displayed on the system monitor or the ok prompt appears on an attached terminal This time depends on the system configuration number of CPUs memory modules PCI cards and the level of power on self test POST and OpenBoot Diagnostics tests ...

Page 158: ...system control switch and keep it in a secure place What Next To power off the system complete this task How to Power Off the System on page 130 How to Power Off the System Before You Begin Applications running on the Solaris operating environment can be adversely affected by a poorly executed system shutdown Make sure you have gracefully shut down any applications before powering off the system L...

Page 159: ...down method Forcing an immediate hardware shutdown may cause disk drive corruption and loss of data Use that method only as a last resort 5 Wait for the front panel Power OK LED to turn off 6 Turn the system control switch to the Forced Off position Caution Be sure to turn the system control switch to the Forced Off position before handling any internal components Otherwise it is possible for an o...

Page 160: ...on and operating environment software After you issue firmware commands and run firmware based tests from the ok prompt the system may not be able simply to resume where it left off If at all possible back up system data before starting this procedure Also halt all applications and warn users of the impending loss of service For information about the appropriate backup and shutdown procedures see ...

Page 161: ...CI Ethernet adapter card see the documentation supplied with the card TABLE 7 1 Ways of Accessing the ok Prompt Access Method What to Do Graceful halt From a shell or command tool window issue an appropriate command for example the shutdown init halt and uadmin command as described in Solaris system administration documentation L1 a or Break key sequence From a Sun keyboard hold down the Stop and ...

Page 162: ...ete the installation procedure Return to Chapter 1 If you are adding an additional network interface to the system you need to configure that interface See How to Configure Additional Network Interfaces on page 152 How to Access the System Console via tip Connection Before You Begin The following procedure assumes you are connecting to the serial port ttya of the Sun Fire V480 system using a tip c...

Page 163: ... and although these do not affect which hardware device is used as the system console some of them affect what diagnostic tests the system runs and what messages the system displays at its console For details see Controlling POST Diagnostics on page 88 3 Connect the RJ 45 serial cable and adapter The cable and adapter connect the Sun server s ttyb serial port to the Sun Fire V480 system s built in...

Page 164: ...iate When you are finished using the tip window end your tip session by typing the tilde symbol followed by a period and exit the window For more information about tip commands see the tip man page How to Modify the etc remote File You may need to perform this procedure to access the system console via a tip connection from a Sun server running an older version of the Solaris operating environment...

Page 165: ...in CODE EXAMPLE 7 1 and edit it as needed CODE EXAMPLE 7 1 Entry for hardwire in etc remote Recent System Software Note If you intend to use the Sun server s serial port A rather than serial port B edit this entry by replacing dev term b with dev term a If the number displayed by the uname r command is less than 5 0 Check the etc remote file and add the entry shown in CODE EXAMPLE 7 2 if it does n...

Page 166: ...erify the baud rate and other serial port settings used by the Sun Fire V480 server to communicate with attached serial port devices Before You Begin You must be logged in to the Sun Fire V480 server and the server must be running Solaris operating environment software What to Do 1 Open a shell tool window 2 Type 3 Look for the following output This line indicates that the Sun Fire V480 server s s...

Page 167: ...ronment software if you have reconfigured the system console to take its input and output from different devices you can follow this procedure to change back to using an alphanumeric terminal as the system console For detailed information about system console options see About Communicating With the System on page 75 What to Do 1 Attach one end of the serial cable to the alphanumeric terminal s se...

Page 168: ... and Set OpenBoot Configuration Variables on page 184 Verify that the settings are as given in Reference for System Console OpenBoot Variable Settings on page 147 If not reset them as described in the next step 6 If necessary reset OpenBoot configuration variables From the existing system console type Note There are many other OpenBoot configuration variables and although these do not affect which...

Page 169: ...ics terminal you must have A supported PCI based graphics frame buffer card and software driver An 8 Bit Color Graphics PCI adapter frame buffer card Sun part number X3660A is currently supported An 8 24 Bit Color Graphics PCI adapter frame buffer card Sun part number X3768A is currently supported A monitor with appropriate resolution A Sun compatible USB keyboard Sun USB Type 6 keyboard A Sun com...

Page 170: ...142 Sun Fire V480 Server Administration Guide February 2002 2 Attach the monitor video cable to the graphics card s video port Tighten the thumbscrews to secure the connection ...

Page 171: ... 7 Configuring Devices 143 3 Connect the monitor s power cord to an AC outlet 4 Connect the keyboard USB cable to any USB port on the back panel 5 Connect the mouse USB cable to any USB port on the back panel ...

Page 172: ...om your local graphics terminal Continue with your diagnostic or other procedure as needed How to Initiate a Reconfiguration Boot After installing any new internal option or external storage device you must perform a reconfiguration boot so that the operating system is able to recognize the newly installed device s In addition if you remove any device and do not install a replacement device prior ...

Page 173: ...evices Read the documentation supplied with the device for specific instructions 2 Turn on power to the ASCII terminal or local graphics terminal 3 Insert the system key into the system control switch and turn the switch to the Diagnostics position Use the Diagnostics position to run power on self test POST and OpenBoot Diagnostics tests to verify that the system functions correctly with the new p...

Page 174: ...7 Turn the control switch to the Locked position remove the key and keep it in a secure place This prevents anyone from accidentally powering off the system What Next The system s front panel LED indicators provide power on status information For more information about the system LEDs see LED Status Indicators on page 16 If your system encounters a problem during system startup and the control swi...

Page 175: ...a graphics terminal 2 If the system detects no local graphics terminal it directs all output to and accepts input from the serial port In addition to the above OpenBoot configuration variables there are other variables that determine whether and what kinds of diagnostic tests run These variables are discussed in Controlling POST Diagnostics on page 88 TABLE 7 2 OpenBoot Configuration Variables Tha...

Page 176: ...148 Sun Fire V480 Server Administration Guide February 2002 ...

Page 177: ... to Configure the Primary Network Interface on page 150 How to Configure Additional Network Interfaces on page 152 How to Select the Boot Device on page 155 Note Many of the procedures in this chapter assume that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For background information see About the ok Prompt on page 55 For instructions see How ...

Page 178: ...e as a guide 2 Attach an Ethernet cable to the port you selected See How to Attach a Twisted Pair Ethernet Cable on page 133 3 Choose a host name for the system and make a note of it You need to furnish the name in a later step The host name must be unique within the network It can consist only of alphanumeric characters and the dash Do not use a dot in the host name Do not begin the name with a n...

Page 179: ...nstalled For more information see How to Configure Additional Network Interfaces on page 152 What Next After completing this procedure the primary network interface is ready for operation However in order for other network devices to communicate with the system you must enter the system s IP address and host name into the namespace on the network name server For information about setting up a netw...

Page 180: ...ork interface Install the Sun Fire V480 server as described in Chapter 1 If you are setting up a redundant network interface see About Redundant Network Interfaces on page 55 If you need to install a PCI network interface card follow the installation instructions in the Sun Fire V480 Server Parts Installation and Removal Guide Attach an Ethernet cable to the appropriate port on the system back pan...

Page 181: ...o the system as superuser Be sure to perform a reconfiguration boot if you just added a new PCI network interface card See How to Initiate a Reconfiguration Boot on page 144 Type the su command at the system prompt followed by the superuser password 4 Create an appropriate etc hostname file for each new network interface The name of the file you create should be of the form etc hostname cenum wher...

Page 182: ...sunrise 2 6 Create an entry in the etc hosts file for each active network interface An entry consists of the IP address and the host name for each interface The following example shows an etc hosts file with entries for the three network interfaces used as examples in this procedure 7 Manually plumb and enable each new interface using the ifconfig command For example for the interface ce2 type For...

Page 183: ...pplement CD for your specific Solaris release Note The Sun Fire V480 system conforms to the Ethernet 10 100BASE T standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub If you have problems establishing a connection between this system and your Ethernet hub verify that the hub also has the link test functi...

Page 184: ...ompt type where the device specifier is one of the following cdrom Specifies the CD ROM drive disk Specifies the system boot disk disk0 Specifies internal disk 0 disk1 Specifies internal disk 1 net net0 net1 Specifies the network interfaces full path name Specifies the device or network interface by its full path name Note You can also specify the name of the program to be booted as well as the wa...

Page 185: ... Network Interfaces and the Boot Device 157 What Next For more information about using the OpenBoot firmware see OpenBoot 4 x Command Reference Manual in the OpenBoot Collection AnswerBook for your specific Solaris release ...

Page 186: ...158 Sun Fire V480 Server Administration Guide February 2002 ...

Page 187: ...itoring on page 160 How to Obtain OpenBoot Environmental Status Information on page 161 How to Enable the Watchdog Mechanism and Its Options on page 162 How to Enable ASR on page 163 How to Disable ASR on page 164 How to Obtain ASR Status Information on page 164 How to Redirect the System Console to RSC on page 165 How to Restore the Local System Console on page 166 How to Unconfigure a Device Man...

Page 188: ... What to Do To enable OpenBoot environmental monitoring type env on at the ok prompt What Next To disable OpenBoot environmental monitoring complete this task How to Disable OpenBoot Environmental Monitoring on page 160 How to Disable OpenBoot Environmental Monitoring The OpenBoot environmental monitor is enabled by default whenever the system is operating at the ok prompt However you can determin...

Page 189: ...disabled after the reset you must do so by way of the following procedure What to Do To disable OpenBoot environmental monitoring type env off at the ok prompt How to Obtain OpenBoot Environmental Status Information You can use the OpenBoot command env at the system ok prompt to obtain status information about the system s power supplies fans and temperature sensors You can obtain environmental st...

Page 190: ...e 26 What to Do To enable the hardware watchdog mechanism 1 Edit the etc system file to include the following entry 2 Reboot the system so the changes can take effect To have the hardware watchdog mechanism automatically reboot the system in case of system hangs At the system ok prompt type the following To generate automated crash dumps in case of system hangs At the system ok prompt type the fol...

Page 191: ... cause the parameter changes to take effect type The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to true its default value Note To store parameter changes you can also power cycle the system using the front panel Power button What Next To disable ASR complete this task How to Disable ASR on page 164 ok setenv diag switch true ok...

Page 192: ... 2 To cause the parameter change to take effect type The system permanently stores the parameter change Note To store parameter changes you can also power cycle the system using the front panel Power button How to Obtain ASR Status Information Use the following procedure to retrieve information about the status of the automatic system recovery ASR feature What to Do At the system ok prompt type ok...

Page 193: ...168 How to Reconfigure a Device Manually on page 170 How to Redirect the System Console to RSC Perform this procedure if after installing the Solaris operating environment and the Sun Remote System Control RSC software you want to configure the system to use RSC as the system console For more information about RSC see About the Sun Remote System Control Card on page 38 Sun Remote System Control RS...

Page 194: ...uctions in About OpenBoot Emergency Procedures on page 60 Otherwise follow the RSC console exit steps in the section How to Restore the Local System Console on page 166 What Next For instructions on how to use RSC see Sun Remote System Control RSC User s Guide provided with the RSC software How to Restore the Local System Console Perform this procedure if your system is configured to use Sun Remot...

Page 195: ...able auto boot is set to true its default value Note To store parameter changes you can also power cycle the system using the front panel Power button To Restore the Local Console to Your Graphics Console 1 At the system ok prompt type 2 To cause the changes to take effect type The system permanently stores the parameter changes and boots automatically if the OpenBoot variable auto boot is set to ...

Page 196: ...you to unconfigure system devices manually This command marks a specified device as disabled by creating an appropriate status property in the corresponding device tree node By convention the Solaris operating environment will not activate a driver for any device so marked What to Do 1 At the system ok prompt type where the device identifier is one of the following Any full physical device path as...

Page 197: ...s by typing Device Identifiers Devices cpu0 cpu1 CPU 0 CPU 3 cpu All CPUs cpu0 bank0 cpu0 bank1 cpu0 bank2 cpu0 bank3 cpu3 bank0 cpu3 bank1 cpu3 bank2 cpu3 bank3 Memory banks 0 3 for each CPU cpu0 bank cpu1 bank cpu3 bank All memory banks for each CPU gptwo slotA gptwo slotB gptwo slotC gptwo slotD CPU Memory board slots A D gptwo slot All CPU Memory board slots ob net0 ob net1 On board Ethernet c...

Page 198: ...mains unconfigured even though the device alias has changed 2 To cause the parameter change to take effect type The system permanently stores the parameter change Note To store parameter changes you can also power cycle the system using the front panel Power button What Next To reconfigure a device manually complete this task How to Reconfigure a Device Manually on page 170 How to Reconfigure a De...

Page 199: ...ifier Device Identifiers Devices cpu0 cpu1 CPU 0 CPU 3 cpu All CPUs cpu0 bank0 cpu0 bank1 cpu0 bank2 cpu0 bank3 cpu3 bank0 cpu3 bank1 cpu3 bank2 cpu3 bank3 Memory banks 0 3 for each CPU cpu0 bank cpu1 bank cpu3 bank All memory banks for each CPU gptwo slotA gptwo slotB gptwo slotC gptwo slotD CPU Memory board slots A D gptwo slot All CPU Memory board slots ob net0 ob net1 On board Ethernet control...

Page 200: ...172 Sun Fire V480 Server Administration Guide February 2002 ...

Page 201: ... to Operate the Locator LED on page 174 How to Put the Server in Diagnostic Mode on page 175 How to Isolate Faults Using LEDs on page 176 How to Isolate Faults Using POST Diagnostics on page 179 How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests on page 180 How to View Diagnostic Test Results After the Fact on page 183 How to View and Set OpenBoot Configuration Variables on page 18...

Page 202: ... using RSC software s graphical user interface GUI Note It is also possible to use Sun Management Center software to turn the Locator LED on and off Consult Sun Management Center documentation for details Before You Begin Either log in as root or access the RSC GUI What to Do 1 Turn the Locator LED on Do one of the following As root type At the RSC command line interface type From the RSC GUI main...

Page 203: ... Mode Firmware based diagnostic tests can be bypassed to expedite the server s startup process The following procedure ensures that POST and OpenBoot Diagnostics tests do run during startup Before You Begin You must decide whether you want the diagnostics output to appear locally via a terminal or tip connection to the machine s serial port or remotely after redirecting system console output to RS...

Page 204: ...ion variable to true Type Diagnostics will run if either of these switches is set properly How to Isolate Faults Using LEDs While not a deep formal diagnostic tool LEDs located on the chassis and on selected system components can serve as front line indicators of a limited set of hardware failures Before You Begin You can view LED status by direct inspection of the system s front or back panels No...

Page 205: ...icates that the corresponding fan tray needs reseating or replacement LED Indicates Action Locator left A system administrator can turn this on to flag a system that needs attention Identify the system Fault middle If lit hardware or software has detected a problem with the system Check other LEDs or run diagnostics to determine the problem source Power OK right If off power is not reaching the sy...

Page 206: ... putting the affected machine in Diagnostic mode See How to Put the Server in Diagnostic Mode on page 175 You can also run power on self tests POST See How to Isolate Faults Using POST Diagnostics on page 179 LED Indicates Action OK to Remove top If lit disk can safely be removed Remove disk as needed Fault middle If lit there is a problem with the disk Perform software commands to take the disk o...

Page 207: ...one system console at a time so if you redirect output to RSC no information appears at the serial port ttya What to Do 1 Set up a console for viewing POST messages Connect an alphanumeric terminal to the Sun Fire V480 server or establish a tip connection to another Sun system See How to Set Up an Alphanumeric Terminal as the System Console on page 139 How to Access the System Console via tip Conn...

Page 208: ...nstructions see Sun Fire V480 Server Parts Installation and Removal Guide If the POST diagnostics did not turn up any problems but your system does not start up try running the interactive OpenBoot Diagnostics tests How to Isolate Faults Using Interactive OpenBoot Diagnostics Tests Before You Begin Because OpenBoot Diagnostics tests require access to some of the same hardware resources used by the...

Page 209: ...ics tests Type The obdiag prompt and test menu appear The menu is shown in FIGURE 6 4 on page 93 5 Optional Set the desired test level The default level of testing is min You may want to perform the most extensive testing possible by setting the diag level diagnostic configuration variable to max Note If diag level is set to off OpenBoot firmware returns a passed status for all core tests but perf...

Page 210: ...umbered menu of tests is shown in FIGURE 6 4 on page 93 7 When you are done running OpenBoot Diagnostics tests exit the test menu Type The ok prompt reappears 8 Set the auto boot diagnostic configuration variable back to true This allows the operating system to resume starting up automatically after future system resets or power cycles What Next Try replacing the FRU or FRUs indicated by OpenBoot ...

Page 211: ... Communicating With the System on page 75 Then halt the server to reach the ok prompt See About the ok Prompt on page 55 What to Do To see a summary of the most recent POST results type To see a summary of the most recent OpenBoot Diagnostics test results type What Next You should see a system dependent list of hardware components along with an indication of which components passed and which faile...

Page 212: ...s For a list of important OpenBoot configuration variables see TABLE 6 2 on page 89 Before You Begin Halt the server to reach the ok prompt See About the ok Prompt on page 55 What to Do To display the current values of all OpenBoot configuration variables use the printenv command The following example shows a short excerpt of this command s output To set or change the value of an OpenBoot configur...

Page 213: ...you choose the right tool to isolate a failed part in a Sun Fire V480 system Consider the following questions when selecting a tool 1 Have you checked the LEDs Certain system components have built in LEDs that can alert you when that component requires replacement For detailed instructions see How to Isolate Faults Using LEDs on page 176 2 Is the power out If there is a power outage backup power f...

Page 214: ...t isolation process is illustrated in FIGURE 10 1 FIGURE 10 1 Choosing a Tool to Isolate Hardware Faults System boots Run POST yes no POST failure yes no Replace part Run OBDiag OBDiag failure yes yes no LED lit Fault Disk failure yes no Software problem no disk problem Software or system exerciser Consider running Replace part Check disks ...

Page 215: ... you already have some idea of what the problem is If so you want to use a diagnostic tool capable of testing the suspected problem sources TABLE 6 5 on page 106 tells you which replaceable hardware parts can be isolated by each fault isolating tool TABLE 6 9 on page 112 tells you which replaceable hardware parts are covered by each system exercising tool 6 Is the problem intermittent or software ...

Page 216: ...188 Sun Fire V480 Server Administration Guide February 2002 ...

Page 217: ...ny machines from one centralized location Sun provides two tools that you can use to monitor servers Sun Management Center Sun Remote System Control RSC In addition to these tools Sun provides software and firmware based commands that display various kinds of system information While not strictly a monitoring tool these commands enable you to review at a glance the status of different system aspec...

Page 218: ...details Before You Begin This procedure assumes you intend to load Sun Management Center agent software on your Sun Fire V480 system so as to be able to monitor it and gives you some guidance on how to accomplish this goal This procedure also assumes you have set up or will set up one or more computers to function as Sun Management Center servers and consoles Servers and consoles are part of the i...

Page 219: ...p utility to configure agent software The setup utility is part of the workgroup server supplement For more information see the Sun Management Center Supplement for Workgroup Servers 3 On the Sun Management Center server add the Sun Fire V480 system to an administrative domain You can do this automatically using the Discovery Manager tool or manually by creating an object from the console s Edit m...

Page 220: ...ets you interact with photo realistic views of the Sun Fire V480 system as seen from the front left rear and top As you highlight individual hardware components and features status and manufacturing information about each component appears to the right Highlighted component Information about Photo realistic view front disk drive disk drive ...

Page 221: ...component status and manufacturing information about that component appears in a property table to the right For more information about physical and logical views see the Sun Management Center Software User s Guide 7 Monitor the Sun Fire V480 system using Config Reader module data property tables To access this information a Click the Browser tab V480 Logical view Selected component Status informa...

Page 222: ...e model numbers Whether a device is field replaceable Condition pass or fail of memory banks fans and other devices Power supply type For more information about the Config Reader module data property tables see the Sun Management Center Software User s Guide What Next There is much more to Sun Management Center software than what is detailed in this manual In particular you may be interested in se...

Page 223: ...C software s graphical user interface GUI It assumes you have configured RSC to use the Ethernet port and have made any necessary physical connections between the network and the RSC card Note that after running RSC through its paces you can change its configuration by running the configuration script again To configure RSC you need to know your network s subnet mask as well as the IP addresses of...

Page 224: ...C device c Also provide your network s subnet mask d Provide the IP address of the gateway machine e Optionally choose to enable RSC email alerts f When configuring alerts provide the SMTP server s IP address g Provide the email address of the person s you want to be notified Enable RSC Ethernet Interface y n s n y RSC IP Mode config dhcp dhcp config RSC IP Address 123 456 78 99 RSC IP Netmask 255...

Page 225: ...ng If you are accessing RSC from a Sun computer type If you are accessing RSC from a PC do one of the following Double click the Sun Remote System Control desktop icon if installed From the Start menu choose Programs and then Sun Remote System Control if installed Double click the RSC icon in the folder where RSC was installed The default path is C Program Files Sun Microsystems Remote System Cont...

Page 226: ...the GUI appears 5 Note the main screen s features The left side of the main screen provides help text and navigation controls The right side shows a representation of the Sun Fire V480 server s front panel and system control switch This front panel representation is dynamic you can watch from a remote console and see when the Sun Fire V480 server s switch settings or LED status changes Disk drive ...

Page 227: ...rm the action Proceeding will actually turn system power off or on b Examine status tables for the Sun Fire V480 server s disks and fans Click the appropriate LEDs A table appears giving you the status of the components in question c Turn the Sun Fire V480 server s Locator LED on and off Click the representation of the Locator LED see the illustration under Step 5 on page 198 Its state will toggle...

Page 228: ...ow appears By default the Temperatures tab is selected and temperature data from specific chassis locations are graphed The green check marks on each tab let you see at a glance that no problems are found with these subsystems If a problem does occur RSC brings it to your attention by displaying a failure or warning symbol over each affected graph and more prominently in each affected tab c Click ...

Page 229: ...on variables properly no console output will appear For instructions see How to Redirect the System Console to RSC on page 165 9 Optional Change email alert configuration You have already set up email alerts from the RSC configuration script However you can change this configuration by performing the following operations from the Navigation panel on the left side of the RSC GUI a Double click the ...

Page 230: ...u may also want to set up pager alerts If you want to try the RSC command line interface you can use the telnet command to connect directly to the RSC card using the device s name or IP address When the rsc prompt appears type help to get a list of available commands If you want to change RSC configuration run the configuration script again as shown in Step 1 of this procedure For information abou...

Page 231: ... appropriate command at a console prompt See TABLE 11 1 TABLE 11 1 Using Solaris Information Display Commands Command What It Displays What to Type Notes prtconf System configuration information usr sbin prtconf prtdiag Diagnostic and configuration information usr platform sun4u sbin prtdiag Use the v option for additional detail prtfru FRU hierarchy and SEEPROM memory contents usr sbin prtfru Use...

Page 232: ... the system to reach the ok prompt How you do this depends on the system s condition If possible you should warn users and shut the system down gracefully For information see About the ok Prompt on page 55 2 Decide what kind of system information you want to display For more information see Other OpenBoot Commands on page 96 3 Type the appropriate command at a console prompt See TABLE 11 2 TABLE 1...

Page 233: ...ter software Instructions for using Hardware Diagnostic Suite can be found in the Sun Management Center Software User s Guide This chapter describes the tasks necessary to use SunVTS software to exercise your Sun Fire V480 server These include How to Exercise the System Using SunVTS Software on page 206 How to Check Whether SunVTS Software Is Installed on page 210 If you want background informatio...

Page 234: ... the Common Desktop Environment CDE For instructions on using the ASCII based TTY interface see the SunVTS User s Guide SunVTS software can be run in several modes This procedure assumes you are using the default Functional mode For a synopsis of the modes see Exercising the System Using SunVTS Software on page 113 This procedure also assumes the Sun Fire V480 server is headless that is it is not ...

Page 235: ...system with the name of the Sun Fire V480 system being tested 3 Remotely log in to the Sun Fire V480 system as superuser Use a command such as rlogin 4 Start SunVTS software Type Replace display system with the name of the machine through which you are remotely logged in to the Sun Fire V480 server If you have installed SunVTS software in a location other than the default opt directory alter the p...

Page 236: ... the category name 6 Optional Select the tests you want to run Certain tests are enabled by default and you can choose to accept these Alternatively you can enable and disable individual tests or blocks of tests by clicking the checkbox next to the test name or test category name Tests are enabled when checked and disabled when not checked TABLE 12 1 lists tests that are especially useful to run o...

Page 237: ...ts menu This opens a log window from which you can choose to view the following logs Information Detailed versions of all the status and error messages that appear in the Test Messages area Test Error Detailed error messages from individual tests VTS Kernel Error Error messages pertaining to SunVTS software itself You should look here if SunVTS appears to be acting strangely especially when it sta...

Page 238: ...at may or may not have been loaded when your system software was installed To check whether SunVTS software is installed you must access the Sun Fire V480 server from either a console or a remote machine logged in to the Sun Fire V480 server For information about setting up a console or creating a connection with a remote machine see How to Set Up an Alphanumeric Terminal as the System Console on ...

Page 239: ... patches if appropriate Patches to SunVTS software are made available periodically on the SunSolveSM Web site These patches provide enhancements and bug fixes In some cases there are tests that will not run properly unless the patches are installed What Next For installation information refer to the SunVTS User s Guide the appropriate Solaris documentation and the pkgadd reference manual man page ...

Page 240: ...212 Sun Fire V480 Server Administration Guide February 2002 ...

Page 241: ...ude Reference for the Serial Port Connector on page 214 Reference for the USB Connector on page 215 Reference for the Twisted Pair Ethernet Connector on page 216 Reference for the RSC Ethernet Connector on page 217 Reference for the RSC Modem Connector on page 218 Reference for the RSC Serial Connector on page 219 Reference for the FC AL Port HSSDC Connector on page 220 ...

Page 242: ...rt connector is an RJ 45 connector that can be accessed from the back panel Serial Port Connector Diagram Serial Port Connector Signals Pin Signal Description Pin Signal Description 1 Request To Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear To Send 1 8 SERIAL ...

Page 243: ...SB connectors are located on the centerplane and can be accessed from the back panel USB Connector Diagram USB Connector Signals Pin Signal Description Pin Signal Description A1 5 VDC B1 5 VDC A2 Port Data0 B2 Port Data1 A3 Port Data0 B3 Port Data1 A4 Ground B4 Ground A1 A2 A3 A4 B1 B2 B3 B4 ...

Page 244: ...and can be accessed from the back panel The Ethernet interface operates at 10 Mbps 100 Mbps and 1000 Mbps TPE Connector Diagram TPE Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Dat...

Page 245: ...he RSC card and can be accessed from the back panel RSC Ethernet Connector Diagram RSC Ethernet Connector Signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data0 5 Transmit Receive Data2 2 Transmit Receive Data0 6 Transmit Receive Data1 3 Transmit Receive Data1 7 Transmit Receive Data3 4 Transmit Receive Data2 8 Transmit Receive Data3 1 8 ...

Page 246: ...nector The Sun Remote System Control RSC modem connector is an RJ 11 connector located on the RSC card and can be accessed from the back panel RSC Modem Connector Diagram RSC Modem Connector Signals Pin Signal Description Pin Signal Description 1 No Connection 3 Tip 2 Ring 4 No Connection 4 1 ...

Page 247: ... is an RJ 45 connector located on the RSC card and can be accessed from the back panel RSC Serial Connector Diagram RSC Serial Connector Signals Pin Signal Description Pin Signal Description 1 Request To Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear To Send 1 8 SERIAL ...

Page 248: ...ocated on the centerplane and can be accessed from the back panel HSSDC Connector Diagram HSSDC Connector Signal Pin Signal Description Pin Signal Description 1 Differential Data Output 5 Optical Output Disable optional 2 Signal Ground optional 6 Differential Data Input 3 Differential Data Output 7 5V Power 10 optional 4 Mode Fault Detection optional 8 Differential Data Input 1 8 ...

Page 249: ...Fire V480 server Reference for Physical Specifications on page 222 Reference for Electrical Specifications on page 222 Reference for Environmental Specifications on page 223 Reference for Agency Compliance Specifications on page 224 Reference for Clearance and Service Access Specifications on page 224 ...

Page 250: ...C inlet when operating with a single power supply Measurement U S Metric Height 8 75 in 22 2 cm Width 17 5 in 44 6 cm Depth 24 in 61 cm Weight Minimum Maximum 79 lb 97 lb 35 83 kg 44 kg Power Cord 8 2 ft 2 5 m Parameter Value Input Nominal Frequencies 50 60 Hz Nominal Voltage Range 100 240 VAC Maximum Current AC RMS 8 6A 100 VAC 7 2A 120 VAC 4 4A 200 VAC 4 3A 208 VAC 4 0A 220 VAC 3 7A 240 VAC Outp...

Page 251: ...random z axis only 0001 G Hz 5 150 Hz 12db octave slope 150 500 Hz Shock Deskside Rackmounted 4g peak 11 milliseconds half sine pulse 3g peak 11 milliseconds half sine pulse IEC 60068 2 27 Non Operating Temperature 20 C to 60 C 4 F to 140 F IEC 60068 2 1 2 Humidity 95 RH noncondensing IEC 60068 2 3 56 Altitude 0 to 12 000 meters 0 to 40 000 feet IEC 60068 2 13 Vibration Deskside Rackmounted 002 G ...

Page 252: ...tem are as follows Category Relevant Standards Safety UL 1950 CB Scheme IEC 950 CSA C22 2 950 from UL TUV EN 60950 RFI EMI 47 CFR 15B Class A EN55022 Class A VCCI Class A ICES 003 AS NZ 3548 CNS 13438 Immunity EN55024 IEC 61000 4 2 IEC 61000 4 3 IEC 61000 4 4 IEC 61000 4 5 IEC 61000 4 6 IEC 61000 4 8 IEC 61000 4 11 Blockage Required Clearance Front blockage only 36 in Rear blockage only 36 in Fron...

Page 253: ...225 APPENDIX C Safety Precautions This appendix includes information that will help you to perform installation and removal tasks safely ...

Page 254: ...s one of the following symbols may be used Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product SELV Compliance Safety status of I O connections comply to SELV requirements Caution There is risk of personal injury and equipment damage Follow t...

Page 255: ...n The power switch of this product functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power supply has been removed from the system chassis Caution The Sun Fire V480 system PCI Riser board a...

Page 256: ...keine Verantwortung für die Einhaltung behördlicher Vorschriften Aufstellung von Sun Geräten Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Anschluß des Netzkabels Achtung Gefahr von Verletzung und Geräteschaden Befolgen Sie die Anweisungen Achtung Hohe Temperatur Nicht berühren da Verletzungsgefahr durch heiße Oberfläche best...

Page 257: ...Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Achtung CPU Karten von Sun verfügen über eine Echtzeituhr mit integrierter Lithiumbatterie Teile Nr MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodieren kann Werfen Sie die Batt...

Page 258: ...n produit Sun Conformité SELV Sécurité les raccordements E S sont conformes aux normes SELV Connexion du cordon d alimentation Attention risques de blessures corporelles et de dégâts matériels Veuillez suivre les instructions Attention surface à température élevée Evitez le contact La température des surfaces est élevée et leur contact peut provoquer des blessures corporelles Attention présence de...

Page 259: ... le produit à proximité d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le châssis du système n est plus alimenté Attention sur les cartes CPU Sun une batterie au lithium référence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a été moulée dans l horloge temps réel SGS Les batteries ne sont pas des pièces remplaçables par le client Elles ri...

Page 260: ... la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Conexión del cable de alimentación eléctrica Precaución Existe el riesgo de lesiones personales y daños al equipo Siga las instrucciones Precaución Superficie caliente Evite el contacto Las superficies están calientes y pueden causar daños personales si se tocan Precaución Voltaje peligroso presente Para r...

Page 261: ...ebe instalarse cerca del enchufe de forma que este último pueda ser fácil y rápidamente accesible No conecte el cable de alimentación cuando se ha retirado la fuente de alimentación del chasis del sistema Precaución En las placas de CPU Sun hay una batería de litio insertada en el reloj de tiempo real tipo SGS Núm MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48T08 Las baterías no son ele...

Page 262: ... felaktigt batteribyte Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera använt batteri enligt fabrikantens instruktion ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren VAROITUS Paristo voi räjähtää jos se on virheellisesti ase...

Page 263: ...y RSC and 108 baud rate 138 139 baud rate verifying 138 BIST See built in self test BMC Patrol See third party monitoring tools Boot Bus controller 85 boot device how to select 155 Boot PROM function of 84 illustration of 85 boot device configuration parameter 155 booting after installing new hardware 144 firmware OpenBoot 155 boxes shipped to you 4 Break key alphanumeric terminal 57 133 built in ...

Page 264: ... modules 32 groups illustrated 33 disk configuration concatenation 72 hot plug 51 hot spares 73 mirroring 27 71 RAID 0 27 73 RAID 1 27 72 RAID 5 27 73 striping 27 73 disk drive caution 128 hot plug 51 internal about 50 LEDs 17 Activity described 17 Fault described 17 OK to Remove described 17 locating drive bays 51 dual inline memory modules DIMMs 32 groups illustrated 33 E electrical specificatio...

Page 265: ...frame buffer card 77 front panel illustration 15 LEDs 16 locks 15 Power button 18 system control switch 18 FRU boundaries between 88 coverage of fault isolating tools table 106 coverage of system exercising tools table 112 hardware revision level 103 hierarchical list of 103 manufacturer 103 not isolated by diagnostic tools table 107 part number 103 POST and 88 FRU data contents of IDPROM 103 fsck...

Page 266: ...k drive 17 Activity described 17 Fault described 17 OK to Remove described 17 Ethernet 20 Ethernet Activity described 20 Ethernet Link Up described 20 fan tray 17 177 Fan Tray 0 described 17 Fan Tray 1 described 17 Fault disk drive 178 Fault power supply 177 Fault system 177 Fault described 16 front panel 16 Link Up Ethernet 178 Locator 17 177 described 16 operating 174 OK to Remove disk drive 178...

Page 267: ...0 205 defined 84 OpenBoot variable settings 147 operating environment software installing 7 suspending 56 output device variable 90 overtemperature condition determining with prtdiag 102 determining with RSC 200 P parity 27 73 138 139 parts checklist of 4 patches installed determining with showrev 105 PCI Peripheral Component Interconnect card frame buffer card 141 PCI buses 12 parity protection 2...

Page 268: ...ace starting 197 interactive GUI 174 199 invoking reset command from 133 invoking xir command from 26 133 main screen 198 monitoring with 195 RSC Remote System Control card jumpers 42 to 43 run levels explained 55 ok prompt and 55 S safety agency compliance 224 schematic view of Sun Fire V480 system illustration 82 SCSI parity protection 27 SCSI devices diagnosing problems in 96 SEAM Sun Enterpris...

Page 269: ...olating faults in 107 system exercising FRU coverage table 112 system LEDs 17 isolating faults with 176 system memory determining amount of 100 system specifications See specifications T temperature sensors 23 temperatures displaying system 96 terminal alphanumeric 139 terminal baud verification 138 terms in diagnostic output table 121 test command OpenBoot Diagnostics tests 94 test all command Op...

Page 270: ...Index 242 Sun Fire V480 Server Administration Guide February 2002 ...

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