15. CAREFULLY EXAMINE PAD, COVER, CORD AND
CONTROLLER BEFORE EACH USE. DISCARD THE PAD
IF ANY SIGN OF DETERIORATION, WEAR OR DAMAGE.
DO NOT TAMPER WITH THIS PAD IN ANY WAY. THERE
ARE NO USER SERVICEABLE PARTS. IF PAD DOES
NOT FUNCTION SATISFACTORILY, SEE WARRANTY
FOR CUSTOMER CONTACT INFORMATION.
16. LOOP CORD LOOSELY WHEN STORING, TIGHT
WRAPPING MAY DAMAGE CORD AND INTERNAL
PARTS. ALLOW TO COOL BEFORE STORING AND
DO NOT CREASE BY PLACING ITEMS ON TOP OF IT.
STORE IN THE ORIGINAL PACKAGING, IN A COOL,
DARK, DRY PLACE.
17. IF PROVIDED WITH A DETACHABLE CONTROLLER,
USE ONLY WITH THE PROVIDED CONTROLLER.
18. USE THIS PAD ONLY AT RATED VOLTAGE, AS MARKED
ON THE PRODUCT. DO NOT USE WITH GENERATORS,
POWER CONVERTERS, OR INVERTERS.
19. DO NOT USE THIS PAD WITH LINIMENT, SALVE OR
OINTMENT PREPARATIONS. SKIN BURNS COULD
RESULT.
20. IF PAD IS PROVIDED WITH MAGNETIC CLOSURES:
DO NOT USE IF YOU HAVE A PACEMAKER, ICD
(IMPLANTABLE CARDIOVERTER DEFIBRILLATOR),
INTERNAL INSULIN PUMP OR OTHER MEDICAL
DEVICES SENSITIVE TO MAGNETS.
21. THIS APPLIANCE IS NOT INTENDED FOR MEDICAL
USE IN HOSPITALS.
22. SAVE THESE INSTRUCTIONS.
HOUSEHOLD USE ONLY
DANGER
– TO REDUCE THE RISK OF BURNS,
ELECTRIC SHOCK AND FIRE, THIS PRODUCT MUST
BE USED IN ACCORDANCE WITH THE FOLLOWING
INSTRUCTIONS:
1. READ ALL INSTRUCTIONS.
2. DO NOT USE WHILE SLEEPING.
3. DO NOT USE ON AN INFANT OR ON AN ANIMAL.
4. THIS PAD IS NOT TO BE USED ON OR BY AN INVALID,
SLEEPING, HELPLESS OR UNCONSCIOUS PERSON,
A PERSON WITH DIABETES, A PERSON WITH POOR
BLOOD CIRCULATION OR INSENSITIVITY TO HEAT.
5. THIS APPLIANCE IS NOT TO BE USED BY CHILDREN.
CLOSE SUPERVISION IS NECESSARY WHEN ANY
APPLIANCE IS USED NEAR CHILDREN. CHILDREN
SHOULD NOT PLAY WITH THE APPLIANCE.
6. DO NOT USE ON AREAS OF INSENSITIVE SKIN.
7. BURNS CAN OCCUR REGARDLESS OF CONTROL
SETTING, CHECK SKIN UNDER PAD FREQUENTLY.
8. IF PROVIDED WITH A REMOVABLE COVER, NEVER USE
PAD WITHOUT COVER IN PLACE.
9. DO NOT USE IN AN OXYGEN ATMOSPHERE.
10. DO NOT USE PINS OR OTHER METALLIC MEANS TO
FASTEN THIS PAD IN PLACE.
11. DO NOT SIT ON, AGAINST, OR CRUSH PAD – AVOID
SHARP FOLDS. PLACE PAD ON TOP OF AND NOT
UNDER THE PART OF BODY NEEDING HEAT.
12. UNPLUG WHEN NOT IN USE. NEVER LEAVE
APPLIANCE UNATTENDED, ESPECIALLY IF CHILDREN
ARE PRESENT.
13. NEVER PULL THIS PAD BY THE SUPPLY CORD. DO NOT
USE THE CORD AS A HANDLE. DO NOT PINCH CORD.
14. DO NOT TUCK IN, TRAP, FOLD, CROSS, PINCH OR
WRAP CONTROL OR CORD WITH HEATING PAD
DURING USE.
Models 537-CN
538-CN
537-750-CNR
538-750-CNR
2005-525-CN
Microplush Heating Pad
5-YEAR LIMITED WARRANTY
Sunbeam Products, Inc. (“Sunbeam”) or if in Canada, Newell Brands Canada ULC (“NBC”)
warrants that for a period of five years from the date of purchase, this product will be free from
defects in material and workmanship. Sunbeam (or NBC), at its option, will repair or replace
this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product
is no longer available, replacement may be made with a similar product of equal or greater
value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or
mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase
and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain
warranty performance. Sunbeam (or NBC) dealers, service centers, or retail stores selling
Sunbeam (or NBC) products do not have the right to alter, modify or any way change the terms
and conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use on improper voltage or current, use
contrary to the operating instructions, disassembly, repair or alteration by anyone other than
Sunbeam (or NBC) or an authorized Sunbeam (or NBC) service center. Further, the warranty
does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on Sunbeam’s (or NBC’s) Liability?
Sunbeam (or NBC) shall not be liable for any incidental or consequential damages caused by
the breach of any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of
merchantability or fitness for a particular purpose is limited in duration to the duration of the
above warranty.
Sunbeam (or NBC) disclaims all other warranties, conditions or representations, express,
implied, statutory or otherwise.
Sunbeam (or NBC) shall not be liable for any damages of any kind resulting from the purchase,
use or misuse of, or inability to use the product including incidental, special, consequential or
similar damages or loss of profits, or for any breach of contract, fundamental or otherwise, or
for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental
or consequential damages or limitations on how long an implied warranty lasts, so the above
limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from
province to province, state to state or jurisdiction to jurisdiction.
How to Obtain Warranty Service
In the U.S.A. - If you have any question regarding this warranty or would like to obtain warranty
service, please call 1-800-435-1250 and a convenient service center address will be provided
to you.
In Canada - If you have any question regarding this warranty or would like to obtain warranty
service, please call 1-800-667-8623 and a convenient service center address will be provided
to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. located in Boca Raton,
Florida 33431. In Canada, this warranty is offered by Newell Brands Canada ULC, located at
20 B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any other problem or claim in
connection with this product, please write our Consumer Service Department.
PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE
OF PURCHASE.
© 2021 Sunbeam Products, Inc. All rights reserved. Imported and distributed by Newell Brands Canada ULC,
20B Hereford Street, Brampton, Ontario L6Y 0M1.
Printed in the China
GCDS-SUN-JC
157334 REV. D
HOW TO USE YOUR HEATING PAD
Make sure Control Connector is securely connected to
the Pad Connector (Fig. 1). Push both parts together
for a tight fit.
NOTE:
The connectors are keyed to only
fit one way; align arrow.
1. Plug into 120V AC electrical outlet.
2. To turn pad on, press Push-Button. Your
heating pad will NOT turn on until you press the
Push-Button.
NOTE:
If the heat level indicators
do not light up or stay on, the plug or Control
Connector may not be firmly and completely
connected. Unplug from wall outlet, check the
pad connection again and re-plug into outlet.
3. Allow pad to preheat for several minutes.
NOTE:
Your heating pad has been designed to meet the maximum heat output
according to UL Standards.
4. Select from 4 heat settings by pressing Push-Button successively to achieve
desired heat level.
To turn the pad OFF, you must scroll through the
remaining heat settings by pressing the Push-Button sequentially.
5. Do not sit on or against or crush pad – avoid folding during use.
6. DO NOT USE WHILE SLEEPING.
7. See ADDITIONAL WARNINGS.
AUTO-OFF FEATURE
Your heating pad controller includes an Auto-Off feature. This feature is designed
to conserve energy by automatically turning off after 2 hours of continuous use.
NOTE:
After a power outage, the Auto-Off feature automatically resets the timer.
USING MOIST HEAT THERAPY
In some cases, you may find that moist heat therapy provides more
comfort and relief.
When using moist heat therapy, you should
protect furniture and clothing from becoming damp.
1. Dampen one side of the contoured pad with water by patting
the surface with a wet sponge or cloth or use a spray bottle to
apply a fine mist. Do not thoroughly soak pad.
2. Do not spray or dampen the pad connector. (Fig. 2).
DANGER:
Do not immerse the pad or pad connector in water
or place under running water. Failure to comply may result in
product failure and/or personal injury.
NOTE:
The electrical pad connector must be thoroughly dry before
establishing electrical connection.
WASHING INSTRUCTIONS
CAUTION: DO NOT DRY CLEAN. DO NOT USE BLEACH. DO NOT USE WRINGER.
1. Disconnect pad from outlet.
2. Detach Pad Connector from Control Connector.
3. Machine wash pad in cold water on gentle cycle, or hand wash. Tumble dry on
low heat or line dry.
4. Do not plug in pad until pad connector is completely dry.
North American models with polarized plugs:
POLARIZED PLUG
This appliance has a polarized plug,
(one blade is wider than the other).
As a safety feature to reduce the
risk of electrical shock, this plug is intended to fit
in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still
does not fit, contact a qualified electrician. Do not
attempt to defeat this safety feature or modify the
plug in any way. If the plug fits loosely into the AC
outlet or if the AC outlet feels warm do not use that
outlet.
Fig. 2
1. Control Connector
2. Pad Connector
3. Locking Clips
4. Alignment Arrows
1
1
3
2
2
4
Fig. 1
www.sunbeam.ca
TROUBLESHOOTING:
Problem
Solutions
• No Heat
• No Power
• Verify no physical damage to the cord, controller
or pad.
• Verify tight connection between pad and controller.
• Verify AC outlet is functional.
• Plug the unit back into an AC outlet.
• If failure continues, discontinue use. See Warranty
Information to contact Consumer Services.
• Control Shuts Off
• Auto-Off feature is set to turn unit off after
selected Auto-Off time ends.
• Restart unit by pressing On button.
• Verify tight connection between pad and controller.
• Pad has a Hot Spot
• Make sure pad is not folded or bunched up in any
area.
• Controller light starts
flashing
If the controller light starts flashing, follow these
steps:
• Unplug the unit.
• Verify tight connection between pad and controller.
• Plug the unit back into an AC outlet.
• Re-start unit by pressing On button.
• If the error continues, discontinue use. See
Warranty Information to contact Consumer
Services.
• Controller ‘Auto-Off’
light is On & starts
flashing.
• Auto-Off feature is set to turn unit off after
selected auto-off time ends.
This product complies with CAN ICES-3 (B).
IMPORTANT SAFETY INSTRUCTIONS
DO NOT DESTROY
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