SunEyes V Series, User Manual

Page 1: ... un nE Ey ye es s V V S Se er ri ie es s I IP P C Ca am me er ra a U Us se er r M Ma an nu ua al l Version V4 4 Applicable equipment version V6 9 8 1 1 20141113 and later This documents can be used for 1080P IR PTZ IP Camera ...

Page 2: ... should install waterproof casing to fix the camera in it The machine should be installed horizontally or wall hanging avoid installed in place of violent vibration don t put other devices on it T To o a av vo oi id d e el le ec ct tr ri ic c s sh ho oc ck k a an nd d f fi ir re e Please don t use wet hand to touch the power and camera Don t splash liquid on the camera to aviod the machine of inte...

Page 3: ... 3 5 Mobile phone software visit 13 3 6 WIFI Setting 13 3 7 VLC Streaming media player monitoring 15 4 Function setting 18 4 1 Monitor 18 4 1 1 Main Menu 18 4 1 2 Video playing zone 18 4 1 3 Monitoring 19 4 1 4 Multi Device Window 19 4 1 5 Browser SD card 19 4 1 6 Capture 19 4 1 7 Record 19 4 1 8 Playback 20 4 2 Audio Video setting 21 4 2 1 Image setting 21 4 2 2 Video setting 22 42 3 Audio settin...

Page 4: ... Page 41 4 5 Advance setting 33 4 5 1 User management 33 4 5 2 Timing capture 33 4 5 3 Timing record 34 4 5 4 Email 34 4 5 5 FTP setting 35 4 5 6 PTZ setting 35 4 6 System setting 36 4 6 1 time setting 36 4 6 2 Initial setting 37 4 6 3 Equipment information 38 5 FAQ 39 ...

Page 5: ...er makes IP Camera works well With multi alarm tools it also can inform users take action when abnormal conditions Usually used in stores shops schools factories families and other places IP Cameras can support mobile phone remote view and control PTZ Before installation pls check if all is complete If the packing bad please contact dealers Except a IP Camera the packing should contain 1pc power a...

Page 6: ... directly 2 Connect DC5V power supply 3 If network connect normally within 5 seconds the lamp orange in network interface will light up data indicator lamp green will flash then IP Camera connection finished physically 3 Network setting Network connection diagram 3 1Use installation guide to configurate IP Camera 1 Connect the IP Camera to network or PC through net cable then start the camera with...

Page 7: ... 7 on Page 41 PC that can access to the Camera 2 Upon IP Camera started find search tool from CD and install after finished click shortcut search tool on destop as shown in below 3 Click Next popup below image select the device then click Next see below interface ...

Page 8: ... Manual Page 8 on Page 41 4 Set up parameter then click Next after see below image click finish to exit installation guide 3 2access to ip camera 1 Please enter into http 192 168 1 88 on IE then type in user name admin password admin as shown in below ...

Page 9: ...SunEyes V Series IP Camera Quick Installation User Manual Page 9 on Page 41 2 click confirm then you can see below 3 click PC view as shown below ...

Page 10: ...click run please don t use thunder using IE browswer 5 After Active X installation finished click real time view then you can see below interface 3 3Configurating manufacturer s DDNS to access the camera 3 3 1 Port forwarding If visit IP Camera from WAN you must do port forwarding on the router Take Netgear router for example ...

Page 11: ...ich set by you own Note Different router has different settings for port forwarding please kindly follow your router guide to do the port forwarding After the port forwarding is done you could view the IP Camera from WAN now 3 3 2 DDNS Manufacturer s Domain name Device manufacturer has established a DDNS and allotted a dynamic domain name to every device the domain name has been integrated into de...

Page 12: ... from this website and fill the info into the below blanks Figure 12 and save the settings Then the domain name can be used 3 3 3 Manufacturers domain name visit The router configuration parameters and camera parameters in the browser to enter your user demo Hipcam org directly to the camera such as manufacturers with user name 99 a1234b the domain name for 99 a1234b Hipcam Org Note use the manufa...

Page 13: ...dyndns org wap wml If the camera HTTP port is changed please input http viewipcam dyndns org 端口 mobile html 或 http viewipcam dyndns org 端口 wap wml 3 5Mobile phone software visit 1 support android Iphone system 2 Go to the AppStore for Iphone search hi player Note it is recommended that in video parameters page code of the time flow rate for 64 K code modify the following frame rate set to 8 frames...

Page 14: ...correctly click on the application save Settings if tip connection please enter a password and then click on the check 4 Disconnect IP Camera after power off to restart IP Camera Can use WIFI connection Note after open WIFI function if need to use wired connection way must first network cameras connected to the Internet and then to the web in cameras electric start or network cameras into the wire...

Page 15: ...68 1 88 RTSP Port number 554 Here I can enter one of the following URLs in the VLC First stream rtsp 192 168 1 88 11 Second stream rtsp 192 168 1 88 12 TCP 1 Open VLC Player click media open newtork streaming or press combination key Ctrl N as shown in below 2 Inputting URL Address RTSP IP port 11 first stream RTSP IP port 12 second stream RTSP IP port 12 third stream the port is RTSP Port default...

Page 16: ... 16 on Page 41 Note RTSP using TCP connection need to type in rtsp tcp do not include in editing options UDP 1 Open VLC Player click media open newtork streaming or press combination key Ctrl N as shown in below 2 Inputting URL Address RTSP IP port 11 first stream ...

Page 17: ...7 on Page 41 RTSP IP port 12 second stream RTSP IP port 12 third stream the port is RTSP Port default is 554 can be omitted If you need RTSP monitoring by public network you should mapping below ports TCP 554 RTSP port UDP 554 RTSP port 6600 UDP port 6602 Audio port ...

Page 18: ...1 2 Video playing zone Video playback area is consistent with video resolution the greater the resolution the greater the playing area If you double click play area it will display full screen double click again recover to original size If you set motion detection when detecting a moving object is this area it will display a pane to warn users abnormal Under play area it has statu bar as shown in ...

Page 19: ...so can choose first stream second stream and third stream monitoring image 4 1 4 Multi Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting 4 1 5 Browser SD card If you insert the SD card click on the SD card button in the pop up page will list the contents of the SD card as shown 4 1 6 ...

Page 20: ...era Quick Installation User Manual Page 20 on Page 41 Click record button again it stops recording 4 1 8 Playback Click playback button Will pop up a player as shown can play recorded on the local hard disk and SD card video ...

Page 21: ...e slider above you can adjust brightness saturation contrast sharpness exposure then meet each user s visual preferance 2 Flip and mirror image It can adjust pictures flip up and down left and right mirror 3 exposure mode You can choose Auto indoor outdoor Default is Auto 4 Default Click default the image parameter will restore to factory setting ...

Page 22: ...2 stream definition adjustment The equipment support first stream 720P 1280 720 and Q720P 640 352 second stream Q720P 640 352 QQ720P 320 176 third stream QQ720P 320 176 the greater the resolution image is more clearer but also greater stream and greater network bandwidth 3 stream adjustment Users can specify stream Gernerally speaking greater stream image is more clearer But the ...

Page 23: ...limited network bandwidth we suggest lower bit rate and frame rate 5 main frame interval Set up the interval between two I frame if larger interval it may cause the slow response when open image for the first time 6 stream control method Stream control has two mode namely fixed stream CBR variable stream VBR When choose fixed stream video encoder will coding at the speed in stream setting When in ...

Page 24: ...lose means do not add audio singal when coding You can choose whether open audio collection for first stream second stream and third stream separately 2 Audio format G711 and G726 are optional 3 Input options You can define input volume and output volume range 1 100 Microphone input default is 31 for input 79 for output Linear input Default is 15 for input 79 for output ...

Page 25: ...Address identify a device in network this device can run multi network program each network program use network port to transmit data so data tramsmit can be said to carried out between port and port The port setting in this page is to set web server program using which port to transmit data When do port mapping it need to consistent with this port factory default port is 80 3 RTSP port IP Camera ...

Page 26: ...l parameters will fill into the parameter column for example SSID encryption algorithm etc automatically users only need to fill in password and confirm password After the configuration you can click check to test whether the configuration is correct Note Before configurate WIFI network please check whether this device with built in wifi module otherwise it can t use wireless network Note When the...

Page 27: ...WAN IP address when it is connected to the Internet 6 Dynamic domain names settings Please refer to the content of the 5 3 2 DDNS 7 UPNP UPNP stands for universal plug and play if you started UPNP once the IP camera was connected into the LAN it will communicate with the router of the LAN It will request the router to open a port to forward its own port User doesn t need to log in the router to se...

Page 28: ...ing and supporting the router is very good with or suggest not start the function At present test and TP LINK router cooperate good 4 3 4 platform setting As shown in below after open platform setting you need to input login ID password server address login ID password server address are provided by platform service provider Note When the camera connected with platform server connection statu will...

Page 29: ...t is 8080 Permission default is not verify It depends on back end equipment Mainly considering some back end equipments do not support permission verify Time zone setting prohibit not belong to back end equipment change camera time Image parameter setting prohibit not belong to back end equipment change image parameter 4 3 6 P2P setting ...

Page 30: ...te The serial number of each equipment is unique can not repeated 4 4Alarm setting 4 4 1 External alarm If the port has an external alarm detector you can tick external alarm input which enabled external alarm as shown in below If the alarmer is a normally open switch alarm please choose normally open if the alarmer is normally closed switch alarmer please choose normally closed ...

Page 31: ... bottom of page When enable a zone the zone box will display on the screen and list zone number moving mouse to this zone box you can drag the box to any position also can move mouse to red box at the bottom right corner drag it to change the size After setting click apply motion detection will take effect 4 4 3 Alarm Linkage When alarm triggered the equipment will alarm with many ways as shown in...

Page 32: ...save to TF card including 1 3 seconds warning before video linkage Preset after the alarm call preset alarm capture quanity setting as required 1 3 pieces 4 4 4 Alarm time The equipment will trigger alarm only after detected alarm in protection period So you need to select which time to set protection carefully Note When setting time please adjust system time firstly ...

Page 33: ... recording and image capture etc but can not do setting Guest can only browse video can not do any operation on equipment When leaving factory the default password of these 3 users are admin user guest separately Please modify password for the first time using to prevent unauthorized users to log in 4 5 2 Timing capture Choosing save image to SD Card or save images to FTP server at a regular inter...

Page 34: ...ult is 600 seconds Open video can choose whether open video to TF Card Stream can set recording stream recording time set timing recording time as required 4 5 4 Email The items in above picture is madatory fields need to fill in If the filled content is not qulified the setting will not be successful After writing completed click Apply firstly then ...

Page 35: ...nt So users need to check if the server support POP3 before choose mail server otherwise the mail can not send successfully 2 For some mail server using SSL certificate it must enable SSL option then can send email sucessfully 4 5 5 FTP setting Note If using FTP function you need to apply the user name and password from FTP Server firstly and apply a certain storage space at the same time also ask...

Page 36: ...aps default is 1 PTZ Speed fast medium slow adjustable default is fast self checking centered when power on it is self checking after completed PTZ will in center default is off 4 6System setting 4 6 1 time setting As shown in the above please assign time zone firstly it is synchronization as PC or NTP server ...

Page 37: ...tory default setting and restart click save button all current setting of system will preserved In recovery column choose all saved setting file click ok it can recover all setting In update column choose the firmware need to be updated and click ok then you can upgrade the device through network after upgrade the system will recover to factory default The upgrade need a long time please be patien...

Page 38: ...will show wireless connection If you have inserted TF Card TF status bar will have prompt and indicates how many space left Clicking browse TF Card format TF Card in FAT32 stop TF Card it will realize the TF Card contents browsering format TF Card and stop TF Card Note The system supports Max 32G TF Card Before using please using FAT32 to format TF Card firstly In bulk order please test if the TF ...

Page 39: ...veX automatically when installation finished video image will display How to do if can not access IP Camera through IE browser Possible reason 1 network impassable Solution Connect PC to network testing whether internet work normally to exclude cable fault and network failure caused by PC virus until it can use PC ping each other successfully Possible reason 2 IP address is occupied by other equip...

Page 40: ... Manual Page 40 on Page 41 Possible reason 1 disconnect audio input Solution Please check the audio connection Possible reason 2 The audio option do not enable on IP Camera Solution Please check audio parameter of IP Camera enabled monitoring function ...

Page 41: ...e 41 Thank you for using the IP Camera Because of different model or system software upgrade there maybe a little difference in apperance and function with this manual please feel free to contact us Sorry for the inconvenience of not informing you these changes in time END ...