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Sunglo  Infrared Heaters

TROUBLESHOOTING

Problem

MANUAL CONTROL

Problem

Possible Causes

l

Pilot will not light

Air in gas line

l

 Low gas pressure

l

 Gas line turned “Off”

l

 Blockage in gas line

l

Pilot does not stay lit

 Damaged thermocouple

l

 Corrosion of thermocouple connection to valve

l

 Damaged Gas Valve

l

 Wind exceeding 10 mph

l

Main burner does not light

 Low gas pressure

l

 Blockage in the main orifice

l

 Obstruction inside the burner

l

No Spark

 

Weak battery

l

 

Damaged Electrode or wiring

l

 

Ground Plate not in place

l

 

Loose wire

l

Spark will not light pilot

 

No gas to pilot

l

 

Electrode not sparking to pilot hood

l

 

Improper electrode gap (3/16”)

 

l

Main burner does not light

 

No power to the heater (24 VAC)

l

 Control knob not in “On' position 

l

No Spark to Electrode

 

Improper electrode gap (3/16”)

l

 Damaged electrode or wiring

l

 Damaged ground wire

l

 No gas to pilot

l

Gas Valve does not open

 

No power to the heater (24 VAC)

l

 Loose or damaged wiring to gas valve

l

 Damaged gas valve

l

Heater Shuts Down

 

Wind exceeding 10 mph

l

 Sensing Electrode damaged or out of position

Problem

MANUAL CONTROL WITH DSI

Problem

Possible Causes

Problem

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AUTOMATIC GAS VALVE  V SERIES

Problem

Possible Causes

Problem

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ELECTRONIC CONTROL SYSTEM  E SERIES

Problem

Possible Causes

23

Summary of Contents for A242

Page 1: ...ling or servicing this equipment P N 65132 8 08 Copyright 2008 By Infrared Dynamics Inc Printed in USA TO THE INSTALLER Please read and understand all instructions prior to installation Give a copy of this manual to the owner after installation TO THE OWNER Keep this manual in a safe place in order to provide your serviceman with the necessary information Installation and replacement of gas piping...

Page 2: ...ocate Patio Heaters 7 Using Multiple heaters 7 Section 4 Installation 8 Receiving Equipment 8 Code Requirements 8 Gas Supply 8 Clearance Requirements 8 Fire Sprinklers 9 Electrical 9 Ventilation 9 Gas Piping 9 Initial Start Up 9 Section 5 Heater Models 10 PSA65 and PSA265V 10 A242 Post and Base 13 A244 and A244V 15 PSA265E and A244E E Series 17 Section 6 Maintenance and Trouble Shooting 19 Sunglo ...

Page 3: ...nsult your local Fire Marshall insurance carrier and other authorities for approval of the proposed installation Sunglo heaters are designed and certified for commercial indoor outdoor and residential outdoor applications and are NOT approved for use in any indoor residential application This includes but not limited to attached garages living quarters solarium etc Consult the local Not For Indoor...

Page 4: ...safety the building must be evaluated for hazards before installing the heater system including the following Acritical safety factor to consider before installation is the clearance to combustible materials Clearance to combustible is defined as the minimum distance you must have between the heater casing and the combustible items Consideration must also be made for moving objects around the infr...

Page 5: ...ps are used to enclose a patio you must take steps to insure that all Sunglo heaters have the required permanent access to outside air If a patio is to be partially enclosed a qualified agency familiar with this type of heating equipment must be consulted to insure the safe operation of this equipment d Warning Labels It is important that warning labels including the lighting instruction are not r...

Page 6: ...hting pilot To Turn Heater ON 1 Turn the gas valve ON 2 Turn ON Electrical Switch 24 VAC only To Turn Heater OFF 1 Turn the electrical power OFF 2 Turn the gas valve OFF Warning If burner fails to ignite shut OFF electrical power and wait 5 minutes before repeating lighting process Warning DO NOT attempt to light this heater manually MANUAL CONTROL This heater utilizes a standing pilot with thermo...

Page 7: ...rmed to enhance the direct 1 With walls on all sides but with no heating the patio radiant warming effect overhead cover Breezy Conditions 2 Within a partial enclosure which TM Sunglo heaters are designed to includes an overhead cover and no work well under a variety of outdoor more than two side walls These conditions however under certain side walls may be parallel as in a conditions they work b...

Page 8: ...priate license The stated clearance to combustible materials Persons not qualified shall not attempt to install this represents a surface temperature of 90ºF 32ºC above equipment nor attempt repairs room temperature Building materials with low heat tolerance may be subject to degradation at lower Code Requirements temperatures It is the installer s responsibility to assure that adjacent materials ...

Page 9: ... gas inlet piping The electrician should supply a connection box as shown adjacent to the heater electrical inlet and run rigid waterproof conduit up to the right just inside the frame channel WARNING The minimum fire hazard clearance marked on the heater must be maintained from vehicles parked below the heater The electrical input required to the heater is 0 550 Amps at 24V rated at 8 Watts A 4OV...

Page 10: ...st Sunglo Infrared Heaters Part No 35031 80023 80036 8003 70036 70055 70059 Item 1 2 3 4 5 6 7 Description Frame PH Hanging Elbow 1 2 Nipple 1 2 X 16 1 2 Nipple 1 2 X Close Bolt 3 8 X 2 1 2 Hex Washer 3 8 SAE Zn Nut 3 8 16 Hex Zn 16 ...

Page 11: ...32 x 3 8 3 70038 Nut 8 32 4 30623 3 lgnitor Cover 5 70072 Screw 8 32x 1 288 6 30623 Bracket A270 Ignitor 7 30629 Plate Ignitor Ground 8 90072 Battery AA 1 5 Volt 9 90071 Ignitor BP E1 10 70066 Screw 10 24x 250L 11 30204 5 Cylinder PH Perf SS Item not shown DSI OPTIONAL SPARK IGNITION SYSTEM 20 ...

Page 12: ...ER DISASSEMBLY Tools Required WARNING TM Repair and maintenance of Sunglo Heaters must be performed by a qualified service technician Reassembled heater must be thoroughly checked for leaks and checked for proper operation before use 21 ...

Page 13: ...r should be in good condition and free of dust and debris Make sure the heater is mounted securely and there is no corrosion or damage to the post or mounting brackets Inspect emitter grid for cracks or bubbles Using a wire brush remove any soot scale or debris from the inside of the emitter grid Check the gas line for leaks using soapy water at all joints and connections Light heater to verify pr...

Page 14: ...se wire l Spark will not light pilot No gas to pilot l Electrode not sparking to pilot hood l Improper electrode gap 3 16 l Main burner does not light No power to the heater 24 VAC l Control knob not in On position l No Spark to Electrode Improper electrode gap 3 16 l Damaged electrode or wiring l Damaged ground wire l No gas to pilot l Gas Valve does not open No power to the heater 24 VAC l Loose...

Page 15: ...d defective heater or part to such distributor C All cost necessary or incidental for handling and administrative charges and for any material and or permits required for installation of the replacement heater or part LIMITATION ON IMPLIED WARRANTIES Implied warranties including any warranty of merchantability imposed on the sale of this heater under state law are limited to one year duration for ...

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