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10.2 Exclusion of Liability
Warranty period
The warranty period of this product is 12 months or 14 months from the date of
delivery. If the contract is otherwise stipulated, the contract shall prevail.
Evidence
Within the period of delivery, Sungrow will require the customer to present the
purchase invoice and date. The trademark on the product shall be clearly
visible. Sungrow shall hold no liability if otherwise.
Conditions
If a product covered by warranty becomes defective during warranty period,
Sungrow will provide a toll-free repair or exchange.
The unqualified product that is replaced shall return to Sungrow.
Customer shall leave proper time for Sungrow to repair the failed device.
Direct and indirect damage and claims arising from the followings are not
covered by the Sungrow warranty:
Transport damage
Incorrect installation
Incorrect alternation of the product
In appropriate use of the product
Use of this product in harsh environment outside the specification in this
manual
Damages caused by irresistible natural environment
