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17

Chain Sprocket

Regularly check the condition of the sprocket and replace it 

when wear exceeds 0.5 mm (Fig. 31).

Do not mount a new chain with a worn sprocket or vice-versa.

Troubleshooting

Troubleshooting Tips

Most difficulties are easy to fix. Consult the troubleshooting 

table for common problems and their solutions. If you continue 

to experience problems or need repairs beyond these minor 

adjustments, please call 1-866-SNOWJOE (1-866-766-9563) 

for assistance.

m

WARNING! 

Always unplug the power cord before 

performing any adjustments, maintenance, or repairs to your 

electric pole + chain saw.

Troubleshooting Table

Daily Checklist, Cleaning  

and Storage

Daily Checklist

To help maintain your electric pole + chain saw for optimum 

performance, we recommend you complete this checklist prior 

to each work session.

m

WARNING! 

Do not plug in the power cord until you 

have completed all of the daily checks.

•  Inspect for any visible damage to the chain, guide bar, or 

motor housing. 

•  Inspect the oil port and guide bar rails and clean them to 

remove any debris.

• 

Check the chain tension.

• 

Check the chain teeth for sharpness.

•  Check the bar and chain oil level; fill with only new chain 

oil specifically formulated for chain saws.

NOTE: If you notice anything unusual, such as a vibration or 

or an odd sound, shut the saw OFF immediately. Remove the 

power cord and check the saw for any damage.

If you cannot find the cause of the problem or are uncertain 

what to do, then have the saw inspected by an authorized 

Snow Joe

®

 + Sun Joe

®

 dealer or call the Snow Joe

®

 +  

Sun Joe

®

 customer service center at 1-866-SNOWJOE  

(1-866-766-9563) before using it.

m

CAUTION!

•  Remove the power cord and wait at least five minutes for 

the saw to cool before servicing or storing your unit.

• 

If you drop the saw, carefully inspect it for damage. If the 

guide bar is bent, the housing is cracked, the handle is 

broken, or if you see any other condition that may affect 

the saw’s operation, DO NOT USE the tool. Instead, have 

it serviced at an authorized Snow Joe

®

 + Sun Joe

®

  

dealer or call the Snow Joe

®

 + Sun Joe

®

 customer service 

center at 1-866-SNOWJOE (1-866-766-9563).

Cleaning

Use only mild soap and a damp cloth to clean the electric pole 

+ chain saw. Never let any liquid get inside the motor housing 

and NEVER immerse any part of the saw housing in liquid.

< 0.5 mm

Fig. 31

Problems     Corrective Action

The saw 

motor fails 

to start

  Check that you installed the extension cord 

properly into the saw power cord receptacle and 

that you plugged the extension cord into a live 

120 V outlet.

  Make sure that you fully depress and hold the 

safety lock button before squeezing the ON/OFF 

trigger switch.

  The chain is too tight; re-tension.

  The chain tension is too tight; re-tension.

  The chain oil tank is empty; refill.

  The lubrication holes are plugged; clean them out.

  The chain tension is too tight; re-tension.

  The guide bar or chain is damaged; inspect 

and replace the damaged part.

The saw 

runs, but 

the chain 

speed is 

low

Bar and 

chain 

running  

hot and 

smoking

The saw 

motor 

runs, but 

the chain 

is not 

turning

Summary of Contents for SWJ805E

Page 1: ... gloves substantial non skid footwear and close fitting clothing is recommended when working outdoors with power tools 10 Wear protective hair coverings to contain long hair 11 Always wear safety glasses and ear defenders to provide eye and ear protection Everyday eyeglasses only have impact resistant lenses and do not provide the same protection as safety glasses 12 Wear face or dust masks If the...

Page 2: ...n cord will require the use of a polarized wall outlet The extension cord plug will fit into the polarized wall outlet only one way If the plug does not fit fully into the wall outlet reverse the plug If the plug still does not fit contact a qualified electrician to install the proper wall outlet Do not modify the appliance plug extension cord receptacle or extension cord plug in any way m WARNING...

Page 3: ...ot contacting anything A moment of inattention while operating the chain saw may cause entanglement of your clothing or body with the saw chain Always hold the chain saw with your right hand on the rear handle and your left hand on the front handle Holding the chain saw with a reversed hand configuration increases the risk of personal injury and should never be done Wear safety glasses and hearing...

Page 4: ...pected situations Keep solid footing and balance at all times Never try cutting through two branches at the same time Only cut one at a time Do not bury the guide bar nose or try to cut by boring the guide bar nose into the wood Watch for shifting of wood or other forces that may pinch the chain Use extreme caution when re entering a previous cut Use the low kickback chain and guide bar supplied w...

Page 5: ...ION Avoid contacting the guide bar tip with any object Tip contact may cause the guide bar to move suddenly upward and backwards which may cause serious injury to the user WEAR EYE AND HEARING PROTECTION For protection against injury wear ear defenders and safety goggles WARNING SHOCK HAZARD Keep at least 50 ft 15 m away from power lines Do not overreach Keep proper footing and balance at all time...

Page 6: ...to 8 9 ft 1 9 m to 2 7 m Overhead Reach 15 4 ft 4 7 m Oil Tank Capacity 2 fl oz 60 ml Chain Saw Weight 5 5 lbs 2 5 kg Pole Chain Saw Weight 7 9 lbs 3 6 kg 1 8 in cutting chain 2 8 in guide bar 3 End cover nut 4 Front hand guard 5 Chain sprocket end cover 6 Front hand grip 7 Removable cutting head 8 Cutting head lock 9 Knob for telescopic pole 10 Oil tank cap 11 Oil level indicator window 12 Foam g...

Page 7: ... very carefully so as not to impair the safety and efficiency of the machine If in doubt contact an authorized Snow Joe Sun Joe dealer or call the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 mWARNING Unpacking and assembly should be completed on a flat and stable surface with adequate space for moving the machine and its packaging mDANGER Never start the motor before i...

Page 8: ... saw will vibrate abnormally and will not cut 6 Hold the chain in position on the bar and place the loop around the sprocket Fit the bar flush against the mounting surface so that the bar studs are in the long slot of the bar and the adjusting pin is in the chain tension pin hole Fig 7 7 Adjust the chain tension as needed by adjusting the chain tensioner screw with the supplied M5 hex key wrench M...

Page 9: ...sion as required Pole Chain Saw Assembly The machine comes in the chain saw mode To convert it to a pole chain saw follow the instructions below 1 Pull the handle lock toward you Fig 10 2 While pulling the handle lock use the other hand to grasp the front hand grip and slide the removable cutting head up to remove it Fig 11 3 Connect the removable cutting head and the telescoping pole by aligning ...

Page 10: ...enerate a great deal of heat and damage the motor To protect the life of your electric pole chain saw always wait at least five seconds after stopping before restarting the saw mWARNING Be sure that the chain is not in contact with any object when you start the motor mWARNING Keep hands away from chain Keep hands on handles Do not overreach A good firm grip on the tool using both hands will help y...

Page 11: ...rocket mWARNING Be aware of the cord while operating the saw Keep the cord away from the chain Be careful not to trip over the extension cord 1 Prior to each cutting session run through the daily checklist see pg 17 2 Connect the electric pole chain saw to a working 120 V outlet using a heavy duty outdoor extension power cord 3 Make a loop in the extension cord and push it up through the hole in t...

Page 12: ...coping pole in place To tighten the lock nut behind the knob use the hex key wrench and ensure that the pole is secure The wrench may be required to loosen the retaining lock nut to adjust the pole to a different height Fig 23 Cutting Tips for Pole Chain Saw Proper Cutting Stance Balance your weight with both feet on solid ground Your body should always be to the left of the chain line The most ty...

Page 13: ...ough for your first cut Your second cut should over cut to drop the branch off Fig 25 Be prepared to balance the weight of the pole chain saw when the limb falls Now make your finishing cut from the topside of the branch smoothly and neatly against the main member so the bark will grow back to seal the wound Release the trigger ON OFF switch as soon as the cut is completed Failure to follow proper...

Page 14: ...lower limbs to support the log off the ground Remove the small limbs in one cut as illustrated Fig 27 Branches under tension should be cut from the bottom up to avoid binding the chain saw mWARNING Pay special attention to where the branches are lying on the ground and recognize the following risks 1 the branches may be under tension 2 the direction in which the branch will fall may differ from th...

Page 15: ... be replaced and never repaired Only use original Snow Joe Sun Joe replacement parts Parts that are not of the same quality can seriously damage the equipment compromise safety and invalidate the warranty mWARNING Always unplug the power cord before performing any adjustments maintenance or repairs to your electric pole chain saw Use protective gloves when handling the bar and chain Keep the bar e...

Page 16: ...ounted in a suitable vise Tighten the chain if it is loose Mount the file in the guide and then insert it in the tooth at a constant angle from the cutting edge Sharpen in a forward motion a few times and repeat this on all the cutting edges facing the same way right or left To move the chain forward use a screwdriver Turn the bar over in the vise and repeat on all the other cutting edges Check th...

Page 17: ...m or are uncertain what to do then have the saw inspected by an authorized Snow Joe Sun Joe dealer or call the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 before using it mCAUTION Remove the power cord and wait at least five minutes for the saw to cool before servicing or storing your unit If you drop the saw carefully inspect it for damage If the guide bar is bent the...

Page 18: ...place out of the reach of children Support If your Sun Joe SWJ805E electric pole chain saw requires service or maintenance please call 1 866 SNOWJOE 1 866 766 9563 for assistance Model and Serial Numbers When contacting the company reordering parts or arranging service from an authorized dealer you will need to provide the model and serial numbers which can be found on the decal located on the hou...

Page 19: ... be dangerous and could cause injury or mechanical damage NOTE Accessories are subject to change without any obligation on the part of Snow Joe Sun Joe to provide notice of such changes Accessories can be ordered online at snowjoe com or via phone by contacting the Snow Joe Sun Joe customer service center at 1 866 SNOWJOE 1 866 766 9563 Bar and chain oil SWJ OIL sold at snowjoe com or you can purc...

Page 20: ...20 NOTES ...

Page 21: ... the owner s manual Snow Joe Sun Joe will not be responsible for the cost of any unauthorized warranty repairs This warranty does not cover any cost or expense incurred by the purchaser in providing substitute equipment or service during reasonable periods of malfunction or non use of this product while waiting for a replacement part or unit under this warranty Wearing parts like belts augers chai...

Page 22: ... California to cause cancer birth defects or other reproductive harm Some examples of these chemicals are lead from lead based paints crystalline silica from bricks and cement and other masonry products and arsenic and chromium from chemically treated lumber Your risk from these exposures varies depending on how often you do this type of work To reduce your exposure to these chemicals work in a we...

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