GENERAL
INFORMATION
Sunnen equipment has been designed and engineered for a wide variety of parts within
capacity and limitation of equipment. With proper care and maintenance this equipment
will give years of service.
READ FOLLOWING INSTRUCTIONS CAREFULLY AND THOROUGHLY BEFORE
OPERATING THIS EQUIPMENT.
IMPORTANT: Read any supplemental instructions BEFORE installing this equipment.
These supplemental instructions give you important information to assist you with
planning and installation of your Sunnen equipment.
Sunnen Technical Service Department is available to provide telephone assistance for
installation, programming, & troubleshooting of your Sunnen equipment. All support is
available during normal business hours, 8:00 AM to 4:30 PM Central Time. Emergency
breakdown support is available on a 24 hour / 7 day basis.
Review all literature provided with your Sunnen equipment. This literature provides
valuable information for proper installation, operation, and maintenance of your
equipment. Troubleshooting information can also be found within Instructions. If you
cannot find what you need, call for technical support.
Where applicable, programming information for your Sunnen equipment is also included.
Most answers can be found in literature packaged with your equipment.
Help us help you. When ordering parts, requesting information, or technical assistance
about your equipment, please has following information available:
• Have ALL MANUALS on hand. Customer Services Representative or Technician will
refer to it.
• Have Model Number and Serial Number printed on your equipment Specification
Nameplate.
• Where Applicable: Have Drive model and all nameplate data. Motor type, brand, and all
nameplate data.
For Troubleshooting, additional information may be required:
• Power distribution information (type - delta, wye, power factor correction; other major
switching devices used, voltage fluctuations)
• Installation Wiring (separation of power & control wire; wire type/class used, distance
between drive and motor, grounding).
• Use of any optional devices/equipment between Drive & motor (output chokes, etc.).
For fast service on your orders call:
Sunnen Automotive Customer Service toll free at: 1-800-772-2878
Sunnen Industrial Customer Service toll free at: 1-800-325-3670
Customers outside USA, contact your local authorized Sunnen Distributor.
Additional information available at: http://www.sunnen.com or e-mail:
sunnen@sunnen.com
NOTE:
Sunnen
reserves
right
to
change
or
revise
specifications
and
product
design
in
connection
with
any
feature
of
our
products
contained
herein.
Such
changes
do
not
entitle
buyer
to
corresponding
changes,
improvements,
additions,
or
replacements
for
equipment,
supplies
or
accessories
previously
sold.
Information
contained
herein
is
considered
to
be
accurate
based
on
available
information
at
time
of
printing.
Should
any
discrepancy
of
information
arise,
Sunnen
recommends
that
user
verify
discrepancy
with
Sunnen
before
proceeding.
