Sunpak® Infrared Heaters
14
Trouble
Shooting
Remote
Controls
Error
Code:
Reason
Solution
Module
has
four
“beeps”
every
one
second
Warns
user
that
the
pilot
flame
sensor
detects
a
pilot
flame
already
present
when
ignition
sequence
is
initiated.
This
fault
will
also
occur
if
pilot
flame
sensor
on
main
control
module
is
shorted
to
ground
Adjust
the
sensor
electrode
to
3/16”
for
the
pilot
hood
and
3/8”
from
the
spark
electrode.
Make
sure
the
electrode
is
within
the
flame
zone.
Four
beeps
every
two
seconds
Warns
users
the
module’s
internal
temperature
has
exceeded
170
⁰
F.
(77
⁰
)
Correct
Mounting
Angle
–
Page
4
Provide
Proper
Ventilation
–
Page
9
Allow
heater
to
cool
down
before
pressing
<Off>
then
<ON>
One
beep
every
four
seconds
Flame
Safety
Circuit
has
locked
out
Press
OFF
button
to
reset
then
ON
to
restart
heater
Each
Sunpak
TSR
comes
with
wireless
controls
pre
‐
programmed
for
individual
heaters.
If
you
have
a
problem
with
the
remotes,
please
review
the
following:
1.
Make
sure
there
is
power
to
the
unit
through
the
7.5
VDC
plug
‐
in
power
adapter.
2.
Make
sure
you
have
the
correct
control
for
the
heater.
Each
control
is
marked
with
a
number
corresponding
to
the
label
located
on
the
louver
end
of
the
heater.
3.
Make
sure
you
genially
press
the
<ON>
button
for
1
full
second
to
allow
the
control
to
respond.
4.
Make
sure
the
red
indicator
lights
up
while
pressing
the
<ON>
button.
Replace
batteries
if
necessary.
5.
Each
heater
comes
with
two
wireless
control
devices.
Try
the
other
control
device.
6.
Press
<OFF>
to
RESET
system
and
then
press
<ON>.
After
a
few
seconds
you
should
hear
an
audible
click
from
the
control
inside
the
heater
and
see
a
spark
at
the
pilot
behind
the
face
grille.
If
the
above
procedure
fails
to
get
results
it
may
be
necessary
to
re
‐
program
the
heater
control.
The
diagram
on
page
3
of
these
instructions
shows
the
location
of
the
programming
button
inside
the
heater.
This
button
may
be
accessed
through
the
port
on
the
front
panel
of
the
heater.
A
small
rod
such
as
a
bent
heavy
duty
paper
clip
or
1/8
inch
pin
will
be
necessary
to
reach
the
button.
The
heater
control
communicates
using
a
series
of
beeps.
In
a
noisy
environment
these
beeps
may
be
hard
to
hear.
Though
these
beeps
are
helpful
they
are
not
necessary
for
programming
the
heater.
Programming
Remote
Control
Devices
1.
Select
the
wireless
device
you
want
the
use
with
the
heater.
2.
Locate
the
learn
button
of
the
heater
control
as
shown
in
the
diagram
on
page
3.
With
the
bent
paper
clip,
press
and
hold
the
learn
button
for
6
seconds
before
releasing.
