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Sunpak® Infrared Heaters 

16 

Warranty

 

 

THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. In accordance with the 
warranty terms and conditions specified below. 

 

Infrared Dynamics (the warrantor) will furnish at our option the ORIGINAL OWNER, 1) a 
replacement Infrared Dynamics’ heater or 2) a replacement part for any component part which 
fails before one year when used for residential use. When the heater has been used for other 
than single family residential application the warranty shall be 90 days. 

 

Service and Labor Responsibility 

UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE ONLY A 
REPLACEMENT HEATER OR PART THEREOF. THE OWNER IS RESPONSIBLE FOR ALL 
OTHER COSTS. Such costs may include, but are not limited to: 

a. 

Labor charges for service, removal, or reinstallation of the heater or part thereof. 

b. 

Shipping and delivery charges for forwarding the new heater or replacement part from 
the nearest distributor and returning the claimed defective heater or part to such 
distributor. 

c. 

All cost necessary or incidental for handling and administrative charges and for any 
materials and/or permits required for installation of the replacement heater or part. 

 

LIMITATION ON IMPLIED WARRANTIES 

Implied warranties, including any warranty of merchantability imposed on the sale of this heater 
under state law are limited to one year duration for the heater or any of its parts. Some states do 
not allow limitations on how long an implied warranty lasts, so the above limitations may not 
apply to you. 

 

CLAIMS PROCEDURE 

Any claim under this warranty should be initiated with the distributor, dealer, or seller who sold 
the heater, or with any other dealer handling the warrantor’s products. If this is not practical, the 
owner should contact: Infrared Dynamics, 3830 Prospect Avenue, Yorba Linda, California 92886. 
Phone 1-888-317-5255 or visit our website: 

www.infradyne.com

.  

 

 

Summary of Contents for S34?TSR

Page 1: ...ler must provide a copy of this manual to the owner Owner Keep this manual in a safe place in order to provide your service technician with the necessary information Warning These instructions are intended for qualified personnel specifically trained and experienced in the installation and repair of this type of equipment and related system components For Assistance Call Toll Free 888 317 5255 Inf...

Page 2: ...oughly before installing or servicing this equipment Storage of gasoline and other flammable vapors and liquids in the vicinity of this or any other appliance may result in fire or explosion DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Always maintain clearance to combustibles as specified WARNING Not for indoor residential use T...

Page 3: ...followed by the ON button and the HI button Always PRESS the button for at least 1 second to allow proper transmission of the remote signal Device Battery Wall Remote 2032 Button Type Handheld 21 23 12V Sunpak heaters have a spark ignition and electronic flame safety control The pilot is only ON while the heater is operating If the flame safety sensor fails to sense flame at the pilot the heaters ...

Page 4: ...heater may be mounted at up to a 30 degree angle or face down Note that the top clearances required from combustible material increases when heaters are at any angle The heater must always be horizontal to the floor Never mount the heater in the vertical position Breezy conditions must be considered when heating any patio Windbreaks can be extremely effective in increasing comfort and reducing hea...

Page 5: ...Sunpak Infrared Heaters 5 ...

Page 6: ...Sunpak Infrared Heaters 6 Warning Heater must be level in the lengthwise direction ...

Page 7: ...e C22 1 Part 1 applies Gas Supply The gas inlet supply pressure and manifold pressure required for each heater are listed below For gas supply line pressures in excess of psig consult with your gas service provider or the factory Gas Inlet Pressure Nat Gas Propane Maximum Pressure psig psig Minimum Pressure 6 W C 11 W C Manifold Pressure 5 W C 10 W C It is critical that the gas piping system be ad...

Page 8: ...l and state plumbing and heating codes regarding sizing of gas lines 3 All gas pipe connections to the heater s must be sealed with a gas pipe compound resistant to liquefied petroleum gases 4 Installation of a drip leg or sediment trap in the gas supply line going to each heater is required to minimize the possibility of any loose scale or dirt within the gas supply line from entering the heater ...

Page 9: ...l page 8 and Basic Wiring page 10 2 Start Heater a Turn ON manual gas valve b Genially press the ON button of the remote control for 1 second c Allow heater 5 minutes to full warm up in full daylight it may be difficult to see the flame d If heater locks out press the OFF Button to RESET Heater and repeat start up sequence e If the heater locks out several times there may still be air in the gas l...

Page 10: ...s not water proof and must be weather protected The extension wire can be run 50 feet with 18 GA and must have suitable outdoor insulation In order to add the extension wire you must 1 Remove the Face Trim 2 Disconnect the Power Adapter from the control module 3 Attach the slide connector to the extension wire 4 Connect one end of the extension wire cable to the module and the other end to the Pow...

Page 11: ...Sunpak Infrared Heaters 11 ...

Page 12: ...Sunpak Infrared Heaters 12 ...

Page 13: ...DC to heater Heater lights but turns off Loose or broken ground wire Secure ground wire to heater body Control System Page 11 Pilot Electrode Adjust pilot electrodes 3 16 from pilot hood and 3 8 apart Swap sensor and spark connections on module Replace TSR Control Module Replace Pilot Electrode Assembly Sunpak Pilot Page 15 Control Components Page 11 Not Enough Heat Low Gas Pressure Verify require...

Page 14: ...el located on the louver end of the heater 3 Make sure you genially press the ON button for 1 full second to allow the control to respond 4 Make sure the red indicator lights up while pressing the ON button Replace batteries if necessary 5 Each heater comes with two wireless control devices Try the other control device 6 Press OFF to RESET system and then press ON After a few seconds you should he...

Page 15: ...does not light repeat procedure 4 It is likely that there is still air in the gas line If the heater fails to light or fails to stay lit after several tries it may be necessary to purge the air from the gas line using safe practices Sunpak Pilot The two electrodes near the pilot provide for flame ignition and sensing It is important that these electrodes be position properly Electrodes should be l...

Page 16: ... charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor c All cost necessary or incidental for handling and administrative charges and for any materials and or permits required for installation of the replacement heater or part LIMITATION ON IMPLIED WARRANTIES Implied warranties including any war...

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