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Sunpak® Infrared Heaters 

 

Table of Contents 

1.  

Warnings 

2. Basic 

Operation 

3.  Heater Layout and Design 

4.  Installation / Service 

5. Replacement 

Parts 

6.  Trouble Shooting Guide 

7. Warranty 

Sunpak

 heaters work like the sun 

projecting radiant heat down to warm your 
patio and guests. This heater was 
designed for outdoor installation however 
breezes will affect the heating efficiency 
and severe weather conditions will cause 
the safety system to shut down the 
heater.  

For your safety you must read 

and understand the following warnings 
before continuing

 

WARNING 

 

WARNING 

Improper installation, adjustment, alteration, 
service or maintenance can cause death, 
injury or property damage. Read and 
understand the installation, operating and 
maintenance instructions thoroughly before 
installing or servicing this equipment. 

Storage of gasoline and other flammable 
vapors and liquids in the vicinity of this or 
any other appliance may result in fire or 
explosion. DO NOT store or use gasoline 
or other flammable vapors and liquids in 
the vicinity of this or any other appliance.  
Always maintain clearance to 
combustibles as specified. 

 

WARNING 

Not for indoor residential use. 

This heater is not approved for use in any 
indoor residential application. This includes

,

 

but is not limited to, attached garage, 
solarium, living quarter, etc. Installation in 
residential indoor space may result in death, 
asphyxiation, serious injury, or property 
damage.

 

For Your Safety 
If you smell gas: 

  Shut off gas to the appliance 

  Extinguish any open flame 

  DO NOT touch any electrical 

switch 

  Call your gas supplier. DO NOT 

use any phone in your building. 

  Follow the gas supplier’s 

instructions. 

  If you cannot reach your gas 

supplier call the fire department

 

 

 

Summary of Contents for S34?TSR

Page 1: ...ler must provide a copy of this manual to the owner Owner Keep this manual in a safe place in order to provide your service technician with the necessary information Warning These instructions are intended for qualified personnel specifically trained and experienced in the installation and repair of this type of equipment and related system components For Assistance Call Toll Free 888 317 5255 Inf...

Page 2: ...oughly before installing or servicing this equipment Storage of gasoline and other flammable vapors and liquids in the vicinity of this or any other appliance may result in fire or explosion DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Always maintain clearance to combustibles as specified WARNING Not for indoor residential use T...

Page 3: ...followed by the ON button and the HI button Always PRESS the button for at least 1 second to allow proper transmission of the remote signal Device Battery Wall Remote 2032 Button Type Handheld 21 23 12V Sunpak heaters have a spark ignition and electronic flame safety control The pilot is only ON while the heater is operating If the flame safety sensor fails to sense flame at the pilot the heaters ...

Page 4: ...heater may be mounted at up to a 30 degree angle or face down Note that the top clearances required from combustible material increases when heaters are at any angle The heater must always be horizontal to the floor Never mount the heater in the vertical position Breezy conditions must be considered when heating any patio Windbreaks can be extremely effective in increasing comfort and reducing hea...

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Page 6: ...Sunpak Infrared Heaters 6 Warning Heater must be level in the lengthwise direction ...

Page 7: ...e C22 1 Part 1 applies Gas Supply The gas inlet supply pressure and manifold pressure required for each heater are listed below For gas supply line pressures in excess of psig consult with your gas service provider or the factory Gas Inlet Pressure Nat Gas Propane Maximum Pressure psig psig Minimum Pressure 6 W C 11 W C Manifold Pressure 5 W C 10 W C It is critical that the gas piping system be ad...

Page 8: ...l and state plumbing and heating codes regarding sizing of gas lines 3 All gas pipe connections to the heater s must be sealed with a gas pipe compound resistant to liquefied petroleum gases 4 Installation of a drip leg or sediment trap in the gas supply line going to each heater is required to minimize the possibility of any loose scale or dirt within the gas supply line from entering the heater ...

Page 9: ...l page 8 and Basic Wiring page 10 2 Start Heater a Turn ON manual gas valve b Genially press the ON button of the remote control for 1 second c Allow heater 5 minutes to full warm up in full daylight it may be difficult to see the flame d If heater locks out press the OFF Button to RESET Heater and repeat start up sequence e If the heater locks out several times there may still be air in the gas l...

Page 10: ...s not water proof and must be weather protected The extension wire can be run 50 feet with 18 GA and must have suitable outdoor insulation In order to add the extension wire you must 1 Remove the Face Trim 2 Disconnect the Power Adapter from the control module 3 Attach the slide connector to the extension wire 4 Connect one end of the extension wire cable to the module and the other end to the Pow...

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Page 13: ...DC to heater Heater lights but turns off Loose or broken ground wire Secure ground wire to heater body Control System Page 11 Pilot Electrode Adjust pilot electrodes 3 16 from pilot hood and 3 8 apart Swap sensor and spark connections on module Replace TSR Control Module Replace Pilot Electrode Assembly Sunpak Pilot Page 15 Control Components Page 11 Not Enough Heat Low Gas Pressure Verify require...

Page 14: ...el located on the louver end of the heater 3 Make sure you genially press the ON button for 1 full second to allow the control to respond 4 Make sure the red indicator lights up while pressing the ON button Replace batteries if necessary 5 Each heater comes with two wireless control devices Try the other control device 6 Press OFF to RESET system and then press ON After a few seconds you should he...

Page 15: ...does not light repeat procedure 4 It is likely that there is still air in the gas line If the heater fails to light or fails to stay lit after several tries it may be necessary to purge the air from the gas line using safe practices Sunpak Pilot The two electrodes near the pilot provide for flame ignition and sensing It is important that these electrodes be position properly Electrodes should be l...

Page 16: ... charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor c All cost necessary or incidental for handling and administrative charges and for any materials and or permits required for installation of the replacement heater or part LIMITATION ON IMPLIED WARRANTIES Implied warranties including any war...

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