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Sunpak® Infrared Heaters 

Ventilation 

1. 

It is required that areas above the heater be 
properly vented to allow for necessary 
combustion air and removal of combustion gases. 

2. 

Heaters shall be provided with natural or 
mechanical means to supply and exhaust at least 
4 cfm per 1,000 BTU per hour of heater input. 
Exhaust opening for removing the flue products 
shall be above the level of the heaters. 

3. 

Heater ventilation must comply with state and 
local codes

. Never use heater in enclosed area

Fire Sprinklers 

Fire Sprinklers must be located at an appropriate 

distance from each heater to avoid accidental activation 
of the sprinkler. Ethylene glycol or propylene glycol must 
never be used in fire sprinkler systems where heaters are 
present as these substances may become flammable 
when heated.  A fire sprinkler professional must be 
consulted when heaters are installed where fire sprinklers 
are present to insure that heaters and the fire sprinkler 
system are properly integrated. Specific guidelines can be 
found in NFPA 13 regarding design and specifications for 
Fire Sprinkler Systems near heaters.

 

 

Initial Start-

Up Procedure  

(Read entire Procedure First) 

1.  Before turning ON your new heater make sure: 

a.  Heater is securely mounted and clearances from 

combustible materials have been observed (see 
Clearances – page 7); 

b.  Tip angle of heater does not exceed 30 degrees 

(see Correct Mounting – page 12); 

c.  Gas line is properly connected and there are no 

leaks (see Gas Piping – page 8); 

d.  Power adapter (7.5 VDC) is connected to a live 

power outlet and connected properly to the 
heater (see Electrical – page 8 and Basic Wiring 
– page 10) 

2. Start 

Heater; 

a.   Turn ON manual gas valve.. 
b.  Genially press the ON button of the remote 

control for 1 second; 

c.  Allow heater 5 minutes to full warm up. (in full 

daylight it may be difficult to see the flame); 

d.  If heater locks out, press the OFF Button to 

RESET Heater and repeat start up sequence. 

e.  If the heater locks out several times there may 

still be air in the gas line. 
 

NOTE: Some white smoke may appear 
during or just after the initial start-up of the 
heater. White smoke will dissipate with 
proceeding use.  This is normal due to 
some residual lubricate on a new heater 

Regular Service and Maintenance 

Over

 

time,

 

particularly

 

during

 

long

 

periods

 

of

 

non

use,

 

the

 

heater

 

can

 

accumulate

 

dirt

 

and

 

debris

 

in

 

and

 

around

 

the

 

pilot

 

and

 

the

 

burner.

 

Routine

 

maintenance

 

should

 

be

 

performed

 

at

 

least

 

once

 

a

 

year

 

by

 

a

 

qualified

 

service

 

agency

 

to

 

insure

 

the

 

heater

 

is

 

operating

 

properly.

 

More

 

frequent

 

service

 

may

 

be

 

required

 

for

 

heaters

 

located

 

near

 

waterfronts.

 

If

 

local

 

service

 

is

 

not

 

available

 

call

 

your

 

natural

 

gas

 

or

 

propane

 

supplier.

 

Battery Life 

Both

 

the

 

wall

 

control

 

and

 

handheld

 

remotes

 

use

 

batteries

 

available

 

at

 

the

 

local

 

hardware

 

store.

 

Please

 

keep

 

in

 

mind

 

the

 

following:

 

 

Weak batteries can reduce the range of the 
transmitter. 

 

Batteries should be removed if heaters are not to 
be used for a long period of time. 

 

Dispose of used batteries properly. 

 

Replace batteries annually or as needed. 

 

Two #2032 Button Batteries power the wall control transmitter They 

are available at your local hardware store

Loss of Programming 

Although each heater comes pre-programmed for two 
devices, this programming can be lost if the following 
occurs: 

 

Electrical

 

Power

 

Surge

 

 

Heater

 

is

 

disconnected

 

a

 

long

 

period

 

of

 

time.

 

 

More

 

than

 

three

 

devices

 

have

 

been

 

programmed

 

for

 

the

 

heater.

  

Summary of Contents for S34?TSR

Page 1: ...ler must provide a copy of this manual to the owner Owner Keep this manual in a safe place in order to provide your service technician with the necessary information Warning These instructions are intended for qualified personnel specifically trained and experienced in the installation and repair of this type of equipment and related system components For Assistance Call Toll Free 888 317 5255 Inf...

Page 2: ...oughly before installing or servicing this equipment Storage of gasoline and other flammable vapors and liquids in the vicinity of this or any other appliance may result in fire or explosion DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance Always maintain clearance to combustibles as specified WARNING Not for indoor residential use T...

Page 3: ...followed by the ON button and the HI button Always PRESS the button for at least 1 second to allow proper transmission of the remote signal Device Battery Wall Remote 2032 Button Type Handheld 21 23 12V Sunpak heaters have a spark ignition and electronic flame safety control The pilot is only ON while the heater is operating If the flame safety sensor fails to sense flame at the pilot the heaters ...

Page 4: ...heater may be mounted at up to a 30 degree angle or face down Note that the top clearances required from combustible material increases when heaters are at any angle The heater must always be horizontal to the floor Never mount the heater in the vertical position Breezy conditions must be considered when heating any patio Windbreaks can be extremely effective in increasing comfort and reducing hea...

Page 5: ...Sunpak Infrared Heaters 5 ...

Page 6: ...Sunpak Infrared Heaters 6 Warning Heater must be level in the lengthwise direction ...

Page 7: ...e C22 1 Part 1 applies Gas Supply The gas inlet supply pressure and manifold pressure required for each heater are listed below For gas supply line pressures in excess of psig consult with your gas service provider or the factory Gas Inlet Pressure Nat Gas Propane Maximum Pressure psig psig Minimum Pressure 6 W C 11 W C Manifold Pressure 5 W C 10 W C It is critical that the gas piping system be ad...

Page 8: ...l and state plumbing and heating codes regarding sizing of gas lines 3 All gas pipe connections to the heater s must be sealed with a gas pipe compound resistant to liquefied petroleum gases 4 Installation of a drip leg or sediment trap in the gas supply line going to each heater is required to minimize the possibility of any loose scale or dirt within the gas supply line from entering the heater ...

Page 9: ...l page 8 and Basic Wiring page 10 2 Start Heater a Turn ON manual gas valve b Genially press the ON button of the remote control for 1 second c Allow heater 5 minutes to full warm up in full daylight it may be difficult to see the flame d If heater locks out press the OFF Button to RESET Heater and repeat start up sequence e If the heater locks out several times there may still be air in the gas l...

Page 10: ...s not water proof and must be weather protected The extension wire can be run 50 feet with 18 GA and must have suitable outdoor insulation In order to add the extension wire you must 1 Remove the Face Trim 2 Disconnect the Power Adapter from the control module 3 Attach the slide connector to the extension wire 4 Connect one end of the extension wire cable to the module and the other end to the Pow...

Page 11: ...Sunpak Infrared Heaters 11 ...

Page 12: ...Sunpak Infrared Heaters 12 ...

Page 13: ...DC to heater Heater lights but turns off Loose or broken ground wire Secure ground wire to heater body Control System Page 11 Pilot Electrode Adjust pilot electrodes 3 16 from pilot hood and 3 8 apart Swap sensor and spark connections on module Replace TSR Control Module Replace Pilot Electrode Assembly Sunpak Pilot Page 15 Control Components Page 11 Not Enough Heat Low Gas Pressure Verify require...

Page 14: ...el located on the louver end of the heater 3 Make sure you genially press the ON button for 1 full second to allow the control to respond 4 Make sure the red indicator lights up while pressing the ON button Replace batteries if necessary 5 Each heater comes with two wireless control devices Try the other control device 6 Press OFF to RESET system and then press ON After a few seconds you should he...

Page 15: ...does not light repeat procedure 4 It is likely that there is still air in the gas line If the heater fails to light or fails to stay lit after several tries it may be necessary to purge the air from the gas line using safe practices Sunpak Pilot The two electrodes near the pilot provide for flame ignition and sensing It is important that these electrodes be position properly Electrodes should be l...

Page 16: ... charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor c All cost necessary or incidental for handling and administrative charges and for any materials and or permits required for installation of the replacement heater or part LIMITATION ON IMPLIED WARRANTIES Implied warranties including any war...

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