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11 

 
Clean of printer 

When the printer has the following conditions, you should clean the print-head: 

1. The printer does not print clearly and the thermal paper is Ok 

2. The page-test printing is not crisp and clear 

3. Paper feed is noisy 

 

Printer cleaning steps are as follows: 

1.  Turn of the power to the printer and open the top cover. Remove the thermal paper roll. 

2.  If the printer was just printing then wait for the print head to cool down. 

3.  With a soft cotton cloth dipped in ethanol (please make sure there  is no  dripping),  wipe the thermal 

printer head gently and remove any dust or stains. 

4.  Wait for the complete evaporation of any ethanol, then place the Thermal paper roll back in the printer 

and close the top cover, then print a test docket. 

 

Notice 

1.  When doing maintenance on the printer, make sure the power is turned off. 

2.  Don't allow your hands or any metal object to touch the surface of the printer head. Beware that metal 

tools can damage the rubber roll, the sensor and other components in the printer. 

3.  Don't use any solvents on the components of the printer. 

4.  Do not turn on the printer until all cleaning agents are fully dried.

 

Summary of Contents for SUP80230C

Page 1: ...ohibited without prior written permission of Sunphor While all care has been taken to ensure the accuracy of this user manual the continual development of this product may reflect some inaccuracies Sunphor takes no responsibility for the inaccuracies and will endeavour to update this user manual periodically Further assistance can be supplied by your local dealer ...

Page 2: ...red by a qualified technician No responsibility is taken for misuse and or non qualified servicing 8 The power adapter that comes with this printers is specifically designed to be only used with the printer please do not use an alternative power adapter 9 In order to ensure print quality and longevity of your printer please ensure that only quality thermal paper rolls are used 10 Please make sure ...

Page 3: ...calls from the inbuilt word bank for high speed printing Low power consumption Low operating costs no ribbons or ink cartridges Compatible ESC POS print commands set Technical Parameters Print method Line thermal Print speed 230 mm sec Paper width 79 0 5mm Print Density 576 dot line Cutter Full auto cutter Characters size ANK Character Font A 12 24dots FontB 9 14dots Simplified Traditional 24 24do...

Page 4: ...rawer cable to the printer s cashdrawer interface Installation of paper roll see next image a Open the printer cover by pressing the release button on the front left side of the printer b Insert the thermal paper roll and note the direction in the image to ensure the roll is correctly inserted c Pull a small amount of the thermal paper roll in the direction of the paper cutter until it is showing ...

Page 5: ...stallation of Printer drive 1 Insert the driver CD open the driver folder SUP80230C Driver Double click the setup exe Select your operating system Click next to continue installation See the following image ...

Page 6: ...o open the SUP80230C Properties panel at the last step of installation or Click Start Control Panel Printers and faxes to open the printer properties window and select the appropriate Port USB Serial or Parallel For the LAN port you may need a new port click Add Port See the following image ...

Page 7: ...7 4 Choose Standard TCP IP Port and click New Port See the following image 5 Select Add Standard TCP IP Printer Port Wizard click Next to continue the installation See the following image ...

Page 8: ...paper 2 Press the FEED button then turn on the power switch when both the ERROR light and the PAPER light come on release the FEED button 3 The printer will automatically print the Self Test docket 4 Find the original IP address on 6th line of the docket See the following image 7 Enter the IP address and click Next to continue the installation ...

Page 9: ...9 8 Add the standard TCP IP Printer Port Wizard select the device type and then click Next to continue the installation See the following image 9 Click Finish to complete the installation as shown ...

Page 10: ...a test page as shown Note 1 The first three numbers of IP address should be the same between computer and printer The last number should be different Then the Printer can work properly If not please reset your computer IP address Or run IP config program in the driver CD to reset Printer IP address Image instruction ...

Page 11: ...ped in ethanol please make sure there is no dripping wipe the thermal printer head gently and remove any dust or stains 4 Wait for the complete evaporation of any ethanol then place the Thermal paper roll back in the printer and close the top cover then print a test docket Notice 1 When doing maintenance on the printer make sure the power is turned off 2 Don t allow your hands or any metal object ...

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