Problem
Troubleshooting
Solution
Lamps fail to light
1. Check source of AC power. Reset circuit breaker or replace
fuse if necessary.
2. Make sure the unit is plugged into outlet.
3. Make sure canopy to bench cord is properly connected.
4. Make sure timer dial is turned to a number past 0.
5. Make sure Control Lock is in the vertical position.
One or more lamps fail to light
1. Check that lamp is installed correctly.
2. Switch unlit lamp with a lamp that lights. If the new lamp
lights and the old lamp still does not, replace old lamp.
3. If replacing lamp does not remedy problem, contact your
service representative.
Canopy fails to stay in the up or down position
Gas springs should hold the canopy fully up as well as
allow it to rest fully closed. If the canopy is left up for an
extended period of time it may creep down. This is consid-
ered normal. Keep the canopy closed when not in use.
Replace gas spring when it no longer has sufficient power
to hold the canopy up when raised.
Sunbed does not stay lit
1. Check source of AC power. Reset circuit breaker or replace
fuse if necessary.
2. Check timer system (see Timer Maintenance). Contact your
service representative.
Timer Maintenance
Your sunbed is equipped with a backup shut-off timer which will auto-
matically turn off the sunbed in the unlikely event of a malfunction of
the primary timer. This important safety feature also prevents the user
from resetting the timer before the end of the pre-set maximum time
interval. The electronic timer limiting circuit is automatically reset
each time the primary timer is turned to the OFF position.
Annually, or whenever your sunbed is re-lamped, check the operation
and accuracy of the timer system as follows.
1 Obtain an accurate watch capable of measuring in seconds. Set
the timer to the maximum time. Using the watch, time how long
the lamps remain on. The lamps should shut off within plus or
minus 10% of the maximum timer interval.
2 Set the timer to the maximum time. Wait ten minutes, then turn
the knob back to the maximum time position. The electronic time
limiting circuit should turn the lamps off at an elapsed time equal
to approximately 10% beyond the maximum timer interval, even
though the primary timer continues to show time left.
Contact your place of purchase if your timer does not operate properly,
or if you experience difficulty with these tests.
CAUTION
Do not perform these tests with a person in the sunbed.
Doing so may lead to overexposure which can cause
eye and skin injury and allergic reactions.
Record this information for ease of service:
Date of purchase:
Bench serial number:
Canopy serial number:
STANDARD 18 MONTH WARRANTY
Your ETS Distributor (including ETS, Inc. if purchased directly), through a manufacturer’s
warranty, warrants your tanning unit to be free of structural defects in material and work-
manship, under normal use, for its lifetime. Your ETS Distributor will, at its discretion, repair
any structural defect which materially affects the performance of the tanning unit, or replace
the tanning unit.
For eighteen (18) months following the shipping date of your tanning unit, your ETS
Distributor will provide replacements for parts that prove to be defective in material or
workmanship. Fluorescent lamps, and lamp starters are warranted against manufacturer’s
defects for a period of ninety (90) days following the shipping date of your tanning unit.
Acrylics will be warranted against manufacturer’s defects for a period of 1 year (prorated).
Labor costs associated with repair or replacement work covered by this warranty will be
reimbursed for repair or replacement work required to be performed for a period of 6
months following the shipping date of your tanning unit. Normal wear and tear, damage
from misuse or abuse, damage incurred in transit or damages resulting from unauthorized
repairs or modifications are not covered by this warranty. Warranty coverage does not
include cosmetic abnormalities such as scratches, nicks, dents, or other cosmetic changes
that do not materially interfere with the function of the tanning unit.
THIS STANDARD 18 MONTH WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHICH ARE HEREBY DISCLAIMED. No one has the authority to change or modify this
Standard 18 Month Warranty in any respect. To obtain service under this Standard 18 Month
Warranty, contact your authorized ETS Distributor (or ETS, Inc. if purchased directly). Proof
of purchase, including serial number, is required.
IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE AT
LAW OR IN EQUITY FOR ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN
AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED, OR FOR LOSS OF USE OR
PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PRODUCTS,
LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDIRECT, SPE-
CIAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limita-
tion of incidental or consequential damages, and the above limitation or exclusion will not
apply to residents of some states. This Standard 18 Month Warranty gives you specific, legal
rights and you may have other rights which may vary from state to state.
All warranty service must be performed by an authorized service person. All labor charges
must be authorized by your ETS Distributor prior to the start of repairs and must not exceed
the established rates and time allotment policies established by your ETS Distributor. If your
tanning unit must be returned for service, all freight charges shall be at your expense. Contact
your ETS Distributor for the authorized Service Center nearest you. This warranty is serial
number specific and only applies to tanning units purchased through an authorized ETS
Distributor. This warranty is extended to the individual or legal entity whose name appears
on the original sales document and may not be transferred to any other individual or legal
entity. This warranty is void if the tanning unit is modified in any manner from its original
design.
1•800•449•3605
7445 Company Drive
Indianapolis, IN 46237-9296
To obtain warranty service contact your place of purchase. Proof of
purchase, including serial number, is required for verification.
Contact ETS, Inc. only if you purchased your equipment directly.
