118
Guarantee / Warranty
THIS GUARANTEE DOES NOT AFFECT YOUR LEGAL RIGHTS IN ANY WAY.
Sunrise Medical* provides a guarantee, as set out in the warranty conditions, for wheelchairs to its customers covering the following.
Warranty conditions:
1.
Should a part or parts of the wheelchair require repair or replacement as a result of a manufacturing and/or material fault within
24 months or for frame and cross-braces within 5 years after delivery to the customer, then the affected part or parts will be
repaired or replaced free of charge. The warranty will only cover manufacturing defects
2.
To enforce the warranty, please contact Sunrise Medical Customer Service with the exact details of the nature of the difficulty.
Should you be using the wheelchair outside the area covered by the Sunrise Medical customer service agent, repairs or
replacement will be carried out by another agency as designated by the manufacturer The wheelchair must be repaired by a
Sunrise Medical designated Customer Service agent, (dealer).
3.
For parts, which have been repaired or exchanged within the scope of this warranty, we provide a warranty in accordance with
these warranty conditions for the remaining warranty period for the wheelchair in accordance with point 1).
4.
For original spare parts which have been fitted at the customer’s expense, these will have a 12 months guarantee, (following the
fitting), in accordance with these warranty conditions.
5.
Claims from this warranty shall not arise, if a repair or replacement of a wheelchair or a part is required for the following reasons:
a. Normal wear and tear, which include batteries, armrest pads, upholstery, tyres, brakes shoes, etc.
b. Any overloading of the product, please check the EC label for maximum user weight.
c.
The product or part has not been maintained or serviced in accordance with the manufacturer’s recommendations as shown
in the user instructions and/or the service instructions.
d. Accessories have been used which are not specified as original accessories.
e.
The wheelchair or part having been damaged by neglect, accident or improper use.
f.
Changes/modifications have been made to the wheelchair or parts, which deviate from the manufacturer’s specifications.
g. Repairs have been carried out, before our Customer Service has been informed of the circumstances.
6.
This guarantee is subject to the law of the country in which the product was purchased from Sunrise Medical“
* Means the Sunrise Medical facility from which the product was purchased.
Summary of Contents for QUICKIE Q400 F Sedeo Lite
Page 1: ...Service Instructions SedeoPro Lite Ergo Seating manual 000690840 01...
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