background image

Griddle 

not lighting

Main gas line is closed

Open valve

Pilot light is not lit

Ignite pilot light

Cause unknown

Call for service

Flame is to high or to low

Adjustment knob is turned up or down

Pilot light not staying lit

Flame is too low
Pilot tube clogged

Replace pilot tube. Call for service.

Strong smell of gas in cooking area

Main gas line leak

Turn off main gas valve. 

DO NOT LIGHT FLAME,

 ignite 

anything, or turn/switch on  anything 

electrical.

call for service

Cooking surface is heating up slowly

Carbon build up

Gas type of unit needs to be 

converted

Unit ships from the factory Natural 

Gas. Conversion from Natural Gas to 

L.P. is possible for this unit.

Contact an authorized servicer or 

Supera.

 Do not attempt conversion on 

your own.

© Supera, 

2015

  

Version 2

 | 

July

 

2015

 | Griddles 

Page 11

www.SuperaCo.com

Troubleshooting:

If problems persist and the assigned solution does not remedy the issue, 

please call the Supera Service Department at: 

1-866-953-3288.

ISSUE

CAUSE

SOLUTION

Cause unknown

Clean unit
Call for service

Summary of Contents for LCG24-2

Page 1: ...s important information regarding your Supera unit Please read this manual thoroughly prior to equipment set up operation and maintenance Failure to comply with regular maintenance guidelines outlined in this manual may void the warranty LINE COOK PRO GAS GRIDDLES ...

Page 2: ...SuperaCo com LineCook Pro Gas Countertop Griddles Thank you for your purchase of a Supera LineCook Pro Gas Griddle With your purchase you should have received each of the following component pieces LCG24 2 Supera LineCook Pro 24 Gas Griddle LCG24 1 Supera Gas Regulator REG A 1 LCG36 2 Supera LineCook Pro 48 Gas Griddle LCG36 1 Supera Gas Regulator REG A 1 LCG48 2 Supera LineCook Pro 36 Gas Griddle...

Page 3: ...airs and conversions are to be made solely by an authorized Supera servicer Owners should also ensure that no customers visitors or other unauthorized personnel come in contact with this equip ment Please remember that Supera cannot anticipate every circumstance or environment in which its equip ment will be operated It is the responsibility of the owner and the operator to remain alert to any haz...

Page 4: ...d by user must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of psi 3 45 kPa These models are designed built and sold for commercial use only Instructions must be posted in a prominent location All safety precautions must be taken in the event the user smells gas Safety information can be obtained from your local gas suppli...

Page 5: ...actory set at 4 Natural Gas W C 7 THESE UNITS ARE SUITABLE FOR INSTALLATION ON NON COMBUSTIBLE SURFACES ONLY Non combustible clearances 6 sides 152 mm 6 rear 152 mm 4 floor 102 mm 8 Do not obstruct the flow of combustion and ventilation air under the unit by the legs or behind the unit by the flue Do not place objects between the bottom of the unit and the counter top 9 There must be adequate clea...

Page 6: ...ddle plate Failure to comply with warning will void the warranty Do not operate any equipment with a damaged or leaking gas line ignitor or valves or if the unit is dropped or damaged in any manner Call for service The use of attachments not recommended or sold by the manufacturer may cause fire injury or even death Do not use outdoors Do not use this equipment for any use other than the use inten...

Page 7: ... on the front of the unit 5 Turn each burner knob ON If the burners do not ignite promptly turn the knobs OFF From the opening in the front panel use a screwdriver and turn the pilot valve screw counterclockwise which will increase the flame height and repeat step 4 If the pilot flame appears larger than necessary turn it down and reset burner ignition The pilot flame should be as small as possibl...

Page 8: ...will act as the heart of the ventilating system for the room or area in which the unit is installed and will leave the unit independent of changing draft conditions NOTE It may be necessary to adjust the balance of gas volume and air supply to each burner This must be done by an authorized service technician Seasoning the Griddle Heat to low temperature 300 350 F 150 180C and pour small amount of ...

Page 9: ...ILOT LIGHTS RECOMMENDED CLEANING It takes very little time and effort to keep the griddle attractive and performing at top efficiency Wait until the griddle is cool after the unit has been turned off Please follow the cleaning steps below Back Thoroughly clean Wipe with clean warm mildly soapy water then Daily Side rewipe splashes with a damp cloth Splashes Clean surface with wire brush or metal s...

Page 10: ...d crumbs likely to accumulate under the unit The catch tray drawer is removed by pulling forward USE CAUTION WHEN REMOVING per Use or at least Daily RECOMMENDED CLEANING Continued Supera 2015 Version 2 July 2015 Griddles Page 10 www SuperaCo com Cleaning Instructions PART REQUIRED ACTION FREQUENCY ...

Page 11: ...ng or turn switch on anything electrical call for service Cooking surface is heating up slowly Carbon build up Gas type of unit needs to be converted Unit ships from the factory Natural Gas Conversion from Natural Gas to L P is possible for this unit Contact an authorized servicer or Supera Do not attempt conversion on your own Supera 2015 Version 2 July 2015 Griddles Page 11 www SuperaCo com Trou...

Page 12: ...orking hours This warranty does not cover services performed at overtime or premium labor rates End user is responsible for the difference between normal service rates and premium service rates This warranty does not cover any service technician errors IN NO EVENT SHALL SUPERA LLC BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES TO BUYER OR ANY THIRD PARTY INCLUDING WITHOUT LIMITATION LOSS OF PRO...

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