SBB00101-1-1007
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TROUBLESHOOTING
Although the manufacturer has attempted to ensure that your grill will operate properly and satisfactorily, sometimes problems do
arise. The following troubleshooting guide lists several possible problems and their probable cause and solution.
Problem
Cause
Solution
Burner will not light.
Gas injector not inserted in venturi tube.
Realign/engage gas injector with the
venturi tube.
Clogged gas injector.
Remove gas injector from gas control as-
sembly and clean.
Obstruction in gas line.
For propane models, ensure gas valve on
cylinder is OFF. Remove flexible hose and
blow out any debris.
Spider webs in venturi tubes.
Clean venturi tubes. See Maintenance
Section..
Misalignment of electrode.
Position electrode properly.
Out of gas.
Refill LP gas cylinder. If natural model,
turn on gas at source.
Dead battery.
Replace with “AA” Alkaline battery.
Inadequate grill temperature.
Poor combustion.
Adjust air shutter.
Misalignment of venturi tube and gas
injector.
Realign/engage gas injector with the
venturi tube.
Inadequate gas pressure.
Contact gas supplier for assistance.
Incorrect orifice/valve setting.
Refer to gas conversion instructions in this
manual.
Flames blow out
Cold grill.
Preheat grill at least 5 minutes on HI with
the grill lid closed.
Misalignment of burner tube and gas
injector.
Realign/engage gas injector with the
burner tube.
Poor combustion.
Adjust air shutter.
Extreme wind.
Turn or shield grill.
Yellow flames.
Air shutter improperly set.
Open air shutter.
Spider webs in venturi tubes.
Clean venturi tubes. See Maintenance
Section.
Seasoning salts on burner.
Clean by washing burner with mild deter-
gent.
Oil film on burner.
Allow burner to operate on HI for 10 to 15
minutes.
