Superior MONIA, Instructions For Installation, Use And Maintenance Manual

H07023380 / DT2000477-03

English

   8.0  TROUBLESHOOTING

Some of the problems indicated below may be resolved by following the instructions. All work must be carried out when the appliance is 
cold and disconnected from the electricity supply (pull out the plug).
Authorised qualified persons must be contacted, in accordance with current regulations, whenever it is necessary to work on parts inside the 
cladding or the firebox in order to resolve the problem.
It is therefore recommended that only Superior authorised Service Centres be contacted.
Whenever authorised Service Centre personnel carry out work, they must show an identity card issued by the factory on which the following 
are printed: stamp and signature of the company and the period of validity of the actual document.
Unauthorised tampering with the appliance or the use of other than original spare parts not only creates situations of risk for operator 
safety, but invalidates the warranty and relieves the manufacturer from all liability.

 PROBLEM 

CAUSE 

SOLUTION

  The control panel display is not lit

  The appliance is not powered

  Check that the power cable is plugged into the  
  wall socket and connected to the appliance

  Faulty power cable

  Replace the power cable (use only original  
 spares) 

 Fuses blown

Check the fuses in both the plug and 

  the electronic board, replacing them if 
  necessary. If the problem persists call 
 an electrician

  Faulty control panel

  Replace the control panel (use only  
 original spares) 

  Faulty fl at cable 

  Replace the fl at cable (use only original  
 spares) 

  Faulty electronic board

  Replace the electronic board (use only  
 original spares) 

  Stove combustion gas safety device “ALL”  
 stove status

  Blocked fl ue or fl ue gas outlet

  Check and clean the fl ue and the outlet

  Flue system too long

  Check correct installation (see section 4)

  Damaged door sealing gaskets

  Check all the gaskets and seals of the door  
  and fl ue pipe

  Hose connection blocked

  Dismantle and clean the hose connection  
  for the vacuum gauge

  Silicone piping blocked or broken

  Check and/or replace piping

  Faulty electronic board

  Replace the electronic board (use only  
 original spares) 

  Broken smoke extractor

  Replace the motor (use only original  
 spares) 

 Faulty thermostat

  Replace hopper thermostat (use only  
 original spares) 

  Badly positioned automatic reset 
 thermostat

  Check that the thermostat sensor is 
 correctly positioned

  Temporary power failure during 
  operation

  Automatic restart of the srove (see  
 paragraph 

INTERRUPTION OF  

 ELECTRICITY SUPPLY

).

 Door open

  Check if the door is closed

  Grate requires cleaning

  Clean the grate (see section 7.1)

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DT2011680-00