Supermicro A1SAM-2550F, User Manual

Page 1: ...A1SAM 2750F A1SAM 2550F A1SRM 2758F A1SRM 2558F USER S MANUAL Revision 1 0 ...

Page 2: ...UCH DAMAGES IN PARTICULAR SUPER MICRO COMPUTER INC SHALL NOT HAVE LIABILITY FOR ANY HARDWARE SOFTWARE OR DATA STORED OR USED WITH THE PRODUCT INCLUDING THE COSTS OF REPAIRING REPLACING INTEGRATING INSTALLING OR RECOVERING SUCH HARDWARE SOFTWARE OR DATA Any disputes arising between the manufacturer and the customer shall be governed by the laws of Santa Clara County in the State of California USA T...

Page 3: ...l for cost effective power efficient server storage platforms Please refer to our website at http www supermicro com products for processor and memory support updates This product is intended to be installed and serviced by professional technicians Manual Organization Chapter 1 describes the features specifications and performance of the mother board and provides detailed information on the Intel ...

Page 4: ...y to yourself Warning Critical information to prevent damage to the components or injury to your self Important Important information given to ensure proper system installa tion or to relay safety precautions Note Additional Information given to differentiate various models or to provide instructions for correct system setup A1SAM A1SRM Series Motherboard User s Manual ...

Page 5: ...B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supermicro nl Customer Support Asia Pacific Address Super Micro Computer Inc 3F No 150 Jian 1st Rd Zhonghe Dist New Taipei City 23511 Taiwan R O C Tel 886 2 8226 3990 Fax 886 2 8226 3992 Web Site www superm...

Page 6: ...ation 2 8 2 5 Connectors IO Ports 2 10 Backplane I O Panel 2 10 Universal Serial Bus USB 2 11 Serial Ports 2 11 Ethernet Ports 2 12 VGA 2 12 Unit Identifier Switch 2 13 Front Control Panel 2 14 Front Control Panel Pin Definitions 2 15 NMI Button 2 15 Power LED 2 15 HDD LED 2 16 NIC1 NIC2 LAN1 LAN2 2 16 Overheat OH Fan Fail PWR Fail UID LED 2 17 Power Fail LED 2 17 Reset Button 2 18 Power Button 2 ...

Page 7: ...30 IPMI Dedicated LAN LEDs 2 30 Onboard Power LED 2 31 Overheat PWR Fail Fan Fail LED 2 31 Unit Identification LED 2 32 BMC IPMI Heartbeat LED 2 32 2 9 SATA Connections 2 33 Serial ATA Ports 2 33 Chapter 3 Troubleshooting 3 1 Troubleshooting Procedures 3 1 3 2 Technical Support Procedures 3 2 3 3 Frequently Asked Questions 3 3 3 4 Battery Removal and Installation 3 5 3 5 Returning Merchandise for ...

Page 8: ...dix B Software Installation Instructions B 1 Installing Software Programs B 1 B 2 Installing SuperDoctor5 B 2 Appendix C UEFI BIOS Recovery Instructions C 1 An Overview to the UEFI BIOS C 1 C 2 How to Recover the UEFI BIOS Image the Main BIOS Block C 1 C 3 To Recover the Main BIOS Block Using a USB Attached Device C 1 ...

Page 9: ...motherboard If anything listed here is damaged or missing contact your retailer The following items are included in the retail box One 1 Supermicro Motherboard Six 6 SATA cables One 1 I O shield One 1 Quick Reference Guide Note For your system to work properly please follow the links below to download all necessary drivers utilities and the user s manual for your motherboard Supermicro product man...

Page 10: ... Motherboard Image Rev 1 01 Note All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual The motherboard you ve received may or may not look exactly the same as the graphics shown in this manual ...

Page 11: ...erboard Image Rev 1 01 Note All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual The motherboard you ve received may or may not look exactly the same as the graphics shown in this manual ...

Page 12: ...therboard supports Turbo Boost Technology offering turbo boost capabilities to maximize system performance for server platforms Refer to the Model Variation table on Page 1 7 for more details JPI2C1 JL1 JOH1 JF1 JPW1 JLAN2 JLAN1 JBT1 LED8 LED7 JPK1 SP1 JBAT1 JWD1 JPB1 JI2C2 JI2C1 JPG1 JPL1 JSD1 JTPM1 JIPMB1 JVGA1 JUIDB1 COM2 JD1 I SATA1 I SATA0 I SATA5 I SATA4 1 I SATA3 I SATA2 FAN3 FAN2 FAN1 CPU1...

Page 13: ...Pins 4 7 External Speaker JF1 Front Panel Control Header JIPMB1 4 pin External SMbus I2 C Header JL1 Chassis Intrusion Header JOH1 Overheat LED Header JPI2 C1 Power Supply System Management Bus SMBus I2 C Header JPK1 LAN3 LAN4 LED Indication Header JPW1 24 pin ATX Power Connector JSD1 SATA DOM Device_On_Module Power Connector JSTBY1 5V Standby Power Connector JTPM1 Trusted Platform Module TPM Port...

Page 14: ... On System Power On LED7 UID Switch LED Blue On Unit Identified LED8 Overheat PWR Fail Fan Fail LED Red Solid on Blinking Solid On Overheat Blinking PWR Fail or Fan Fail Note The A1SRM Series motherboard supports Intel QuickAssist Technol ogy to enhance network routing and internet security for com munications systems The A1SAM Series motherboard supports Turbo Boost Technology offering turbo boos...

Page 15: ... 1 PCI Express 2 0 x4 slot Slot 4 Network Connections C2000 SoC built in I354 4 port GbE controllers MACs w Marvell 88E1543 Transceiver Four 4 RJ 45 rear I O panel connectors with Link and Activity LEDs One 1 IPMI LAN connector Realtek 8211E PHY I O Devices SATA Connections SATA 3 0 6Gb s Two 2 SATA 3 0 I SATA 0 1 SATA 2 0 3Gb s Four 4 SATA 2 0 I SATA 2 5 USB Devices Four 4 USB 2 0 ports on the re...

Page 16: ... www supermicro com Other ROHS Full Compliance Lead Free Dimensions uATX form factor 9 6 x 7 5 243 84 mm x 190 50 mm Model Variation Table Mothrboard Model Name A1SAi 2750F A1SAi 2550F A1SRi 2758F A1SRi 2558F SoC Code Name Avoton Avoton Rangeley Rangeley Processor Number C2750 C2550 C2758 C2558 of Cores 8 4 8 4 of Threads 8 4 8 4 Clock Speed 2 4 GHz 2 4 GHz 2 4 GHz 2 4 GHz Max Turbo Frequency 2 6 ...

Page 17: ...ST2400 PCIE x 1 COM1 COM2 RJ45 RTL8211E GbE LAN USB 2 0 REAR REAR USB 0 USB 2 3 TX RX debug 0Ohm LPC UART1 UART2 SGMII x 4 88E1543 10BASE T 100BASE T 1000BASE T LAN1 LAN3 LAN2 LAN4 SATA 3 0 SATA 2 0 SATA GEN2 SATA 3 0 SATA GEN3 SATA 2 0 SATA 2 0 SATA 2 0 PEG 4 7 REAR USB Hub PD720114 CHA CHA DIMMB2 DIMMB1 B1 B2 DIMMA1 DIMMA2 FLASH 128Mb SPI PCIE 2 0 x 8 SLOT PCIE x 8 PCIE 2 0 x 4 SLOT PCIE 2 0 x 4...

Page 18: ...amic power and enhanced power man agement In addition the A1SRM Series motherboard supports the Intel QuickAssist Technology which provides hardware acceleration to help enhance cryptographic performance secure internet traffic and boost network routing freeing up processor resources for application processing while the A1SAM Series motherboard supports the Intel Turbo Boost Technology which offer...

Page 19: ...an adjust the voltage thresholds to define the sensitivity of the voltage monitor Environmental Temperature Control This motherboard came with a heatsink built_in Please follow the instruc tions given in your system design guide or your system user manual to provide proper adequate airflow to your system The onbaord BaseBoard Management Controller BMC monitors CPU memory and motherboard environmen...

Page 20: ...1SAM A1SRM Series motherboards support S0 and S5 only Slow Blinking LED for Suspend State Indicator When the CPU goes into a suspend state the chassis power LED will start to blink to indicate that the CPU is in suspend mode When the user presses any key the CPU will wake up and the LED will automatically stop blinking and remain on 1 6 Power Supply As with all computer products a stable power sou...

Page 21: ...ssis Battery Handling Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefahr Ersetzen Sie die Batterie nur durch den gleichen oder vom Hersteller empfohlenen Batterietyp Entsorgen Sie die benutzten Batterien nach den Anweisungen des Herstellers Warning There is a danger of explosion if the battery is replaced incorrectly Replace the battery only with the same or equivalent type rec...

Page 22: ... אזהרה סכנת קיימת פיצוץ תקינה לא בדרך והוחלפה במידה הסוללה של להחליף יש בסוג הסוללה את מ התואם חברת מומל יצרן צת הסוללות סילוק המשומשות לבצע יש היצרן הוראות לפי خطر هناك من اسحبذال حالة في انفجار البطارية صحيحة غير بطريقة فعليل البطارية اسحبذال فقط النىع بنفس يعادلها ما أو مما أوصث المصنعة الشرمة به البطاريات من جخلص ل وفقا المسحعملة الصانعة الشرمة حعليمات 경고 배터리가 올바르게 교체되지 않으면 폭발의 위험이 있습니다 기존 배터리...

Page 23: ...Entsorgung dieses Produkts sollte gemäß allen Bestimmungen und Gesetzen des Landes erfolgen Advertencia Al deshacerse por completo de este producto debe seguir todas las leyes y regla mentos nacionales Attention La mise au rebut ou le recyclage de ce produit sont généralement soumis à des lois et ou directives de respect de l environnement Renseignez vous auprès de l organisme compétent המוצר סילו...

Page 24: ...their pins Put the motherboard and peripherals back into their antistatic bags when not in use For grounding purposes make sure your computer chassis provides excellent conductivity between the power supply the case the mounting fasteners and the motherboard Use only the correct type of onboard CMOS battery Do not install the onboard battery upside down to avoid possible explosion Unpacking The mo...

Page 25: ... same type same speed and same frequency on the same motherboard Mixing of memory modules of different types and speeds is not allowed CAUTION Exercise extreme care when installing or removing DIMM modules to prevent any possible damage E Memory Population Guidelines Please follow the table below when populating the motherboard Unbuffered UDIMM DDR3 Memory DIMM Slots per Channel DIMMs Populat ed p...

Page 26: ...nstallation DIMM Installation 1 Insert the desired number of DIMMs into the memory slots starting with DIMMA1 Channel A Slot 1 For the system to work properly please use the memory modules of the same type and speed in the same motherboard 2 Push the release tabs outwards on both ends of the DIMM slot to unlock it 3 Align the key of the DIMM module with the receptive point on the memory slot 4 Ali...

Page 27: ...e System Memory Allocation Availability System Device Size Physical Memory Remaining Available 4 GB Total System Memory Firmware Hub flash memory System BIOS 1 MB 3 99 Local APIC 4 KB 3 99 Area Reserved for the chipset 2 MB 3 99 I O APIC 4 Kbytes 4 KB 3 99 PCI Enumeration Area 1 256 MB 3 76 PCI Express 256 MB 256 MB 3 51 PCI Enumeration Area 2 if needed Aligned on 256 MB boundary 512 MB 3 01 VGA M...

Page 28: ...sis 2 4 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis Make sure that the locations of all the mounting holes for both motherboard and chassis match Although a chassis may have both plastic and metal mounting fas teners metal ones are highly recommended because they ground the motherboard to the chassis Make sure that the metal standoffs cl...

Page 29: ...s in the chassis as needed 5 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 6 Using the Phillips screwdriver insert a Phillips head 6 screw into a mounting hole on the motherboard and its matching mounting hole on the chassis 7 Repeat Step 5 to insert 6 screws into all mounting holes 8 Make sure that the motherboard is securely placed in the chass...

Page 30: ...lor coded in conformance with the Industry Standards See the figure below for the colors and locations of the various I O ports Backplane I O Panel A C B E D G I Backplane I O Panel A COM1 G LAN1 B USB Port 2 0 0 H LAN3 C USB Port 2 0 1 I LAN2 D IPMI LAN J LAN4 E USB Port 2 0 2 K VGA F USB Port 2 0 3 L UID Switch K F H J L ...

Page 31: ...el In addition a USB header that supports two USB 2 0 connectors USB 4 5 and a Type A USB 2 0 port USB 6 are also located on the motherboard to provide front accessible USB support See the tables below for pin definitions Back Panel USB 2 0 0 1 2 3 Pin Definitions Pin Definition Pin Definition 1 5V 5 5V 2 USB_PN1 6 USB_PN0 3 USB_PP1 7 USB_PP0 4 Ground 8 Ground D C FP USB 2 0 4 5 USB 6 Pin Definiti...

Page 32: ...ype cables Note Please refer to the LED Indicator Section for LAN LED information LAN Ports Pin Definition Pin Definition 1 P2V5SB 10 SGND 2 TD0 11 Act LED 3 TD0 12 P3V3SB 4 TD1 13 Link 100 LED Green 3V3SB 5 TD1 14 Link 1000 LED Yellow 3V3SB 6 TD2 15 Ground 7 TD2 16 Ground 8 TD3 17 Ground 9 TD3 88 Ground NC No Connection A LAN1 B LAN3 C LAN2 D LAN4 F VGA VGA A VGA port is located next to the LAN 2...

Page 33: ...e Front Control Panel at JF1 Connect a cable to Pin 7 on JF1 for Front Panel UID LED in dication When you press the UID switch both Rear UID LED and Front Panel UID LED Indicators will be turned on Press the UID switch again to turn off both LED Indicators These UID Indicators provide easy identification of a system unit that may be in need of service Note UID can also be triggered via IPMI on the...

Page 34: ...r BMC PHY JBR1 JPUSB1 JSTBY1 PWRI2C LED2 Front Control Panel JF1 contains header pins for various buttons and indicators that are normally located on a control panel at the front of the chassis These connectors are designed spe cifically for use with Supermicro chassis See the figure below for the descriptions of the front control panel buttons and LED indicators Refer to the following section for...

Page 35: ...Fail LED Cathode 1 NIC1 Link LED Reset Button 2 Power Fail LED HDD LED FP PWRLED Reset PWR 3 3 V 3 3V Stby UID LED Cathode Ground Ground 19 20 3 3V X Ground NMI X NIC2 Link LED 3 3V Stby 3 3V Stby A NMI Button B PWR LED A B JPI2C1 JL1 JOH1 JF1 JPW1 JLAN2 JLAN1 JBT1 LED8 LED7 JPK1 SP1 JBAT1 JWD1 JPB1 JI2C2 JI2C1 JPG1 JPL1 JSD1 JTPM1 JIPMB1 JVGA1 JUIDB1 COM2 JD1 I SATA1 I SATA0 I SATA5 I SATA4 1 I S...

Page 36: ...on pins 11 and 12 of JF1 and the LED connection for LAN Port 2 is on Pins 9 and 10 NIC1 LED and NIC2 LED are 2 pin NIC LED head ers Attach NIC LED cables to NIC1 and NIC2 LED indicators to display network activities Refer to the table on the right for pin definitions Note LAN3 LAN4 LED Indi cators are localted at JPK1 Refer to Page 2 23 for more information on JPK1 LAN1 LAN2 LED Pin Definitions JF...

Page 37: ...V X Ground NMI X NIC2 Link LED 3 3V Stby 3 3V Stby C A Blue UID LED B Red OH Fan Fail PWR Fail LED C PWR Fail A B Overheat OH Fan Fail PWR Fail UID LED Connect an LED cable to pins 7 and 8 of Front Control Panel to use the Overheat Fan Fail Power Fail and UID LED connections The blue LED on pin 7 works as the front panel UID LED indicator The red LED on pin 8 works provides warnings of system over...

Page 38: ... Series Rev 1 01 USB 2 3 FPCTRL LED3 BIOS SoC Processor BMC PHY JBR1 JPUSB1 JSTBY1 PWRI2C LED2 Power Button The Power Button connection is located on pins 1 and 2 of JF1 Mo mentarily contacting both pins will power on off the system This button can also be configured to function as a suspend button with a setting in the BIOS see Chapter 4 To turn off the power in the suspend mode press the button ...

Page 39: ... PWRI2C LED2 2 6 Connecting Cables This section provides brief descriptions and pin out definitions for onboard headers and connectors Be sure to use the correct cable for each header or connector For information on Backpanel USB and Front Panel USB ports refer to Page 2 13 A 24 pin ATX PWR ATX Power 24 pin Connector Pin Definitions JPW1 Pin Definition Pin Definition 13 3 3V 1 3 3V 14 12V 2 3 3V 1...

Page 40: ..._Control Fan Headers Fan 1 Fan 3 This motherboard has three fan headers Fan 1 Fan 3 These fans are 4 pin fan headers Al though pins 1 3 of the fan headers are backward compatible with the traditional 3 pin fans we recommend that 4 pin fans to be used to take advantage of fan speed control via Pulse Width Modulation through the BMC This allows the fan speeds to be automatically adjusted based on th...

Page 41: ...used to provide audible indications for various beep codes See the table on the right for pin definitions A Internal Buzzer B P W R L E D Speaker Header Internal Buzzer Pin Definition Pin Definitions Pin 1 Pos Beep In Pin 2 Neg Alarm Speaker A Power LED Speaker On JD1 header pins 1 3 are used for power LED indication and pins 4 7 are for the speaker Connect pins 4 7 of JD1 with a cable to use the ...

Page 42: ...2C LED2 DOM PWR Connector JSD1 The Disk On Module DOM power connector located at JSD1 provides 5V power to a solid state DOM storage device connected to one of the SATA ports See the table on the right for pin definitions DOM PWR Pin Definitions Pin Definition 1 5V 2 Ground 3 Ground A DOM PWR B Overheat LED Header A Overheat LED Pin Definitions Pin Definition 1 5vDC 2 OH Active Overheat LED Header...

Page 43: ...Module Port 80 header located at JTPM1 provides STPM support and Port 80 connec tion Use this header to enhance system performance and data secu rity See the table on the right for pin definitions TPM Port 80 Header Pin Definitions Pin Definition Pin Definition 1 LCLK 2 GND 3 LFRAME 4 KEY 5 LRESET 6 5V X 7 LAD 3 8 LAD 2 9 3 3V 10 LAD1 11 LAD0 12 GND 13 SMB_CLK4 14 SMB_DAT4 15 3V_DUAL 16 SERIRQ 17 ...

Page 44: ...v 1 01 USB 2 3 FPCTRL LED3 BIOS SoC Processor BMC PHY JBR1 JPUSB1 JSTBY1 PWRI2C LED2 Power SMB I2 C Connector Power System Management Bus I2 C Connector JPI2 C1 monitors power supply fan and system temperatures See the table on the right for pin definitions PWR SMB Pin Definitions Pin Definition 1 Clock 2 Data 3 PWR Fail 4 Ground 5 3 3V System Management Bus Header A System Management Bus header f...

Page 45: ...N2 JLAN1 JBT1 LED8 LED7 JPK1 SP1 JBAT1 JWD1 JPB1 JI2C2 JI2C1 JPG1 JPL1 JSD1 JTPM1 JIPMB1 JVGA1 JUIDB1 COM2 JD1 I SATA1 I SATA0 I SATA5 I SATA4 1 I SATA3 I SATA2 FAN3 FAN2 FAN1 CPU1 SLOT4 PCI E 2 0 X4 USB6 LAN3 4 LED LAN2 LAN4 DIMMB2 DIMMA2 USB0 1 BUZZER IPMI_LAN BATTERY DIMMB1 CPU1 SLOT6 PCI E 2 0 X8 LAN1 LAN3 DIMMA1 USB4 5 COM1 A1SAM A1SRM Series Rev 1 01 USB 2 3 FPCTRL LED3 BIOS SoC Processor BM...

Page 46: ...B1 JSTBY1 PWRI2C LED2 2 7 Jumper Settings Explanation of Jumpers To modify the operation of the mother board jumpers can be used to choose between optional settings Jumpers create shorts between two pins to change the function of the connector Pin 1 is identified with a square solder pad on the printed circuit board Note On two pin jumpers Closed means the jumper is on and Open means the jumper is...

Page 47: ...abled Default PCI E Slot SMB Enable I2 C1 I2 C2 Use Jumpers I2 C1 I2 C2 to enable PCI SMB System Management Bus support to improve system management for the onboard PCI E slot See the table on the right for jumper settings C A B CMOS Clear JBT1 is used to clear CMOS Instead of pins this jumper consists of contact pads to prevent accidental clearing of CMOS To clear CMOS use a metal object such as ...

Page 48: ... VGA Enable Jumper JPG1 allows the user to enable the onboard VGA connector The default setting is pins 1 2 to enable the connection See the table on the right for jumper settings VGA Enable Jumper Settings Jumper Setting Definition Pins 1 2 Enabled Default Pins 2 3 Disabled B Watch Dog Timer Enable Watch Dog JWD1 is a system monitor that can be used to reboot the system when a soft ware applicati...

Page 49: ...SB4 5 COM1 A1SAM A1SRM Series Rev 1 01 USB 2 3 FPCTRL LED3 BIOS SoC Processor BMC PHY JBR1 JPUSB1 JSTBY1 PWRI2C LED2 A A USB Wake_up En able USB Wake Up Enable Close pins 1 2 of Jumper JPUSB1 to wake up the system by pressing a key on the USB keyboard or by clicking the USB mouse connected front accessible USB Connections 4 5 6 JPUSB1 is in conjunction with the USB Wake Up function in the BIOS Ena...

Page 50: ... located on the I O Back plane of the motherboard The amber LED on the right indicates activity while the green LED on the left indicates the speed of the connection See the tables at right for more information LAN 1 LAN 2 IPMI LAN X8ST3 F IPMI LAN GLAN LEDs There are four GLAN ports on the moth erboard Each Gigabit Ethernet LAN port has two LEDs The Yellow LED on the right indicates connection an...

Page 51: ...PWR LED B OH PWR Fail Fan Fail LED Overheat PWR Fail Fan Fail LED An onboard Overheat Power Failure Fan Failure LED is located at LED8 See the table on the right for more information Overheat PWR Fail Fan Fail LED Settings Color State Definition Solid Overheat Blinking PWR Fail or Fan Fail Onboard Power LED An Onboard Power LED is located at LED3 on the motherboard When this LED is on the system i...

Page 52: ...ontrol Panel at JF1 Connect a cable to Pin 7 on JF1 for front panel UID LED indication When you press the UID switch both rear UID LED and front panel UID LED Indicators will be turned on Press the UID switch again to turn off both LED Indicators These UID Indicators provide easy identification of a system unit that may be in need of service Note UID can also be triggered via IPMI on the motherboa...

Page 53: ...IOS SoC Processor BMC PHY JBR1 JPUSB1 JSTBY1 PWRI2C LED2 2 9 SATA Connections A I SATA 3 0 0 B I SATA 3 0 1 C I SATA 2 0 2 D I SATA 2 0 3 E I SATA 2 0 4 F I SATA 2 0 5 D E F C A B Serial ATA Pin Definitions Pin Definition 1 Ground 2 TX_P 3 TX_N 4 Ground 5 RX_N 6 RX_P 7 Ground Serial ATA Ports There are six Serial_ATA ports on the motherboard I SATA 0 1 support SATA 3 0 connections I SATA 2 5 are S...

Page 54: ...2 34 A1SAM A1SRM Series Motherboard User s Manual Notes ...

Page 55: ...lling or removing the components 2 Make sure that there are no short circuits between the motherboard and chassis 3 Disconnect all ribbon wire cables from the motherboard including those for the keyboard and mouse Also be sure to remove all add on cards No Power 1 Make sure that there are no short circuits between the motherboard and chassis 2 Make sure that all jumpers are set to their default po...

Page 56: ...lease be sure to use a high quality power supply A poor quality power supply may cause the system to lose CMOS setup information Refer to Section 1 6 for details on recommended power supplies 2 The battery on your motherboard may be old Check to verify that it still sup plies 3VDC If it does not replace it with a new one 3 If the above steps do not fix the Setup Configuration problem contact your ...

Page 57: ...t supermicro com by phone at 408 503 8000 option 2 or by fax at 408 503 8019 3 3 Frequently Asked Questions Question What type of memory does my motherboard support Answer The A1SAM A1SRM Series motherboard supports up to 64 GB of unbuf fered ECC or Non ECC DDR3 DIMM 1 5V 1 35V 1600 1333 MHz See Section 2 3 for details on installing memory Question How do I update my BIOS Answer We do NOT recommen...

Page 58: ...ppy disk The BIOS util ity will automatically flash the BIOS without any prompts Please note that this process may take a few minutes to complete Do not be concerned if the screen is paused for a few minutes When the BIOS flashing screen is completed the system will reboot and will show Press F1 or F2 At this point you will need to load the BIOS defaults Warning Do not shut down or reset the syste...

Page 59: ...t damage the battery in any way a damaged battery may release hazardous materials into the environment Do not discard a used battery in the garbage or a public landfill Please comply with the regulations set up by your local hazardous waste management agency to dispose of your used battery properly Battery Installation 1 To install an onboard battery follow the steps 1 2 above and continue below 2...

Page 60: ... http www supermicro com RmaForm When you return the motherboard to the manufacturer the RMA number should be prominently displayed on the outside of the shipping carton and mailed prepaid or hand carried Shipping and handling charges will be applied for all orders that must be mailed when service is complete This warranty only covers normal consumer use and does not cover damages incurred in ship...

Page 61: ... options that can be configured Grayed out options cannot be configured Options in blue can be config ured by the user The right frame displays the key legend Above the key legend is an area reserved for a text message When an option is selected in the left frame it is highlighted in white Often a text message will accompany it Note the AMI BIOS has default text messages built in Supermicro retain...

Page 62: ...BIOS unless your system has a BIOS related issue Flashing the wrong BIOS can cause irreparable damage to the system In no event shall Supermicro be liable for direct indirect special incidental or consequential dam ages arising from a BIOS update If you have to update the BIOS do not shut down or reset the system while the BIOS is updating This is to avoid possible boot failure 4 2 Main Setup When...

Page 63: ...s the Tab key or the arrow keys to move between the fields The date must be entered in Day MM DD YYYY format The time is entered in HH MM SS format Note The time is in the 24 hour format For example 5 30 P M appears as 17 30 00 The following BIOS items will also be displayed Model Name Version Build Date Memory Information Total Memory This displays the total size of memory available in the system...

Page 64: ...figuration Quiet Boot This feature selects the screen display between POST messages or the OEM logo at bootup Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages The options are Enabled and Disabled AddOn ROM Display Mode This feature sets the display mode for the Option ROM Select Keep Current to use the current AddOn ROM display...

Page 65: ...utton Function This feature controls how the system shuts down when the power button is pressed Select 4_Seconds_Override for the user to power off the system after pressing and holding the power button for 4 seconds or longer Select Instant Off to instantly power off the system as soon as the user presses the power button The options are 4 Seconds Override and Instant Off Restore on AC Power Loss...

Page 66: ...A Port0 Port1 This item displays the information detected on the device installed on the par ticular SATA port Model Name SATA Port0 Port1 Select Enabled to enable a SATA port selected by the user The options are Enabled and Disabled Spin Up On an edge detect from 0 to 1 set this item to allow the PCH to start a COM RESET initialization sequence to the device installed on a SATA port specified by ...

Page 67: ...ATA Port 5 Select Enabled to enable a SATA port selected by the user The options are Enabled and Disabled Spin Up On an edge detect from 0 to 1 set this item to allow the PCH to start a COM RESET initialization sequence to the device installed on a SATA port specified by the user The options are Enabled and Disabled External Device Select Enabled for the SATA port specified by the user to support ...

Page 68: ...perational state that reduces the processor s voltage and frequency This makes the processor more energy efficient resulting in further energy gains The options are Hardware Package and Module TM1 Available when supported by the CPU Select Enabled to activate CPU s internal thermal monitor mechanism which will allow the CPU to regulate its power consumption based on the modulation of its internal ...

Page 69: ...e when supported by the CPU If set to Enabled the L2 cache prefetcher will prefetch streams of data and instruc tions from the L1 cache to the L2 cache to improve CPU performance The options are Disabled and Enabled ACPI 3 0 T States Available when supported by the CPU Select Enabled to support Advanced Configuration and Power Interface ACPI 3 0 T States which will allow the CPU driver to receive ...

Page 70: ...s This feature determines how many CPU cores will be activated for each CPU When all is selected all cores in the CPU will be activated Please refer to Intel s website for more information The options are All 4 and 2 Chipset Configuration Warning Setting the wrong values in the following sections may cause the system to malfunction System Agent SA Configuration Memory Information The following mem...

Page 71: ...mory turns out to be a correctable error the error is corrected and sent to the requestor the original source Memory is updated as well Select Enabled to use Demand Scrubbing for ECC memory correction The options are Enabled and Disabled CMD Rate Use this feature to set the command line execution rate for your computer The options are Atuo 1N 2N and 3N Dynamic Self Refresh Select Enabled to enable...

Page 72: ...lete USB keyboard legacy support for non USB aware operating systems The options are Disabled and Enabled USB KB Keyboard MS Mouse Wake Select Enabled for the system to wake up when a signal is received by the USB keyboard or mouse The options are Disabled and Enabled ACPI Settings ACPI Settings High Precision Timer Select Enabled to activate the High Precision Event Timer HPET that produces perio...

Page 73: ...d dress of Serial Port 1 and 2 Select Auto to let the BIOS automatically assign the base I O and IRQ address The options for Serial Port 1 are Auto IO 3F8h IRQ 4 IO 3F8h IRQ 3 4 5 6 7 10 11 12 IO 2F8h IRQ 3 4 5 6 7 10 11 12 IO 3E8h IRQ 3 4 5 6 7 10 11 12 and IO 2E8h IRQ 3 4 5 6 7 10 11 12 The options for Serial Port 2 are Auto IO 2F8h IRQ 3 IO 3F8h IRQ 3 4 5 6 7 10 11 12 IO 2F8h IRQ 3 4 5 6 7 10 1...

Page 74: ...se this feature to set the data transmission size for console redirection The options are 7 and 8 Bits Parity A parity bit can be sent along with regular data bits to detect data transmission errors Select Even if the parity bit is set to 0 and the number of 1 s in data bits is even Select Odd if the parity bit is set to 0 and the number of 1 s in data bits is odd Select None if you do not want to...

Page 75: ...erminal emulator designed for the Windows OS The options are VT100 LINUX XTERMR6 SC0 ESCN and VT400 Redirection After BIOS Post Use this feature to enable or disable legacy console redirection after BIOS POST When this item is set to Bootloader legacy console redirection is disabled before booting the OS When this item is set to Always Enable legacy console redirection remains enabled when booting...

Page 76: ...d for a serial port used in console redirec tion Make sure that the same speed is used in the host computer and the client computer A lower transmission speed may be required for long and busy lines The options are 9600 19200 57600 and 115200 bits per second Flow Control This feature allows the user to set the flow control for Console Redirection to prevent data loss caused by buffer overflow Send...

Page 77: ...dicates the status of the following TPM items TPM Enabled Status TPM Active Status TPM Owner Status PCIe PCI PnP Configuration This feature allows the user to set the PCI PnP configurations for the following items VGA Palette Snoop Select Enabled to support VGA palette register snooping which will allow the PCI cards that do not contain their own VGA color palette to examine the video cards palett...

Page 78: ...e slot specified Select iSCSI to use the iSCSI Option ROM to boot the computer using an iSCSI device installed in a LAN port specified Select PXE Preboot Execution Environment to boot the computer using a PXE device installed in a LAN port specified Select Disabled to prevent system boot using a device installed in a LAN port The options are Onboard LAN1 Option ROM are Disabled PXE and iSCSI The o...

Page 79: ...PCI E device to enhance system performance The options are Auto 128 Bytes 256 Bytes 512 Bytes 1024 Bytes 2048 Bytes and 4096 Bytes ASPM Support This feature allows the user to set the Active State Power Management ASPM level for a PCI E device Select Auto to allow the system BIOS to automatically set the ASPM level for the system Select Disabled to disable ASPM support The options are Disabled and...

Page 80: ... Controller Network Configuration BMC Network Configuration LAN Channel 1 Update IPMI LAN Configuration Select Yes to allow the BIOS to set the IPMI features listed below upon next system boot The options are No and Yes Configuration Address Source This feature selects whether the IP address Subnet Mask and Gateway Address are automatically assigned by the network s DHCP server Dynamic Host and Co...

Page 81: ...ue of each three digit number separated by dots should not exceed 255 Station MAC Address The BIOS will automatically enter the Station MAC address of this machine however it may be over ridden by manually entering another address MAC addresses are 6 two digit hexadecimal numbers Base 16 0 9 A B C D E F separated by dots i e 00 30 48 D0 D4 60 Router IP Address Use this item to enter the Gateway or...

Page 82: ... errors upon the next system boot The options are Enabled and Disabled Erasing Settings Erase Event Log If No is selected data stored in the event log will not be erased Select Yes Next Reset data in the event log will be erased upon next system reboot Select Yes Every Reset data in the event log will be erased upon every system reboot The options are No Yes Next reset and Yes Every reset When Log...

Page 83: ...t MECI counter counts the number of occur rences a duplicate event must happen before the MECI counter is incremented This is a numeric value The default value is 1 METW The Multiple Event Time Window METW defines number of minutes must pass between duplicate log events before MECI is incremented This is in minutes from 0 to 99 The default value is 60 View SMBIOS Event Log This section displays th...

Page 84: ...ong User Password Use this feature to set a User Password which is required to log into the system and to enter the BIOS setup utility The length of the password should be from 3 characters to 8 characters long Secure Boot Menu The following items will be displayed System Mode Secure Boot Secure Boot Select Enabled to enable secure boot support to ensure system security upon bootup The options are...

Page 85: ...elete PK Platform Keys This feature allows the user to configure the settings for platform keys deletion Set New PK Platform Keys Select Yes to load the new platform keys from the manufacturer s defaults Select No to load the platform keys from a file The options are Yes and No Key Exchange Key DataBase KEK Delete KEK Key Exchange Key Select Yes to delete the KEK from the manufacturer s defaults S...

Page 86: ...estamps DBT from the manu facturer s defaults Select No to load the DB from a file The options are Yes and No Set New DBT Select Yes to load the DBT database from the manufacturer s defaults Select No to load the DB from a file The options are Yes and No Append DBT Select Yes to add the DBT database from the manufacturer s defaults to the existing DB Select No to load the DB from a file The option...

Page 87: ...em to boot from Boot Order 1 Boot Order 2 Boot Order 3 Boot Order 4 Boot Order 5 Boot Order 6 Boot Order 7 Boot Order 8 Delete Boot Option Use this feature to remove a pre defined boot device from which the system will boot during startup Delete Boot Option Select a bootable device to remove it from the boot device list so that the system can no longer boot from this device ...

Page 88: ...fined boot device from which the systems boots during startup Delete Boot Drove Option Select a bootable drive to remove it from the boot drive list so that the system can no longer boot from this drive Hard Disk Drive BBS Priorities Boot Order 1 Network Device BBS Priorities Boot Order 1 UEFI OS Boot Priorities Boot Order 1 ...

Page 89: ...Changes and Reset When you have completed the system configuration changes select this option to leave the BIOS setup utility and reboot the computer so the new system configura tion parameters can take effect Select Save Changes and Exit from the Exit menu and press Enter Save Options Save Changes When you have completed the system configuration changes select this option to save any changes made...

Page 90: ...xit menu and press En ter This enables the user to save any changes to the BIOS setup for future use Restore User Defaults To set this feature select Restore User Defaults from the Exit menu and press En ter Use this feature to retrieve user defined settings that were saved previously Boot Override Listed on this section are other boot options for the system i e Built in EFI shell Select an option...

Page 91: ...or oc curs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The numbers on the fatal error list correspond to the number of beeps for the corresponding error A 1 BIOS Error Beep Codes BIOS Error Beep Codes Beep Code LED Error Message Description 1 beep Refresh Circuits have been reset Ready to power ...

Page 92: ...A 2 A1SAM A1SRM Series Motherboard User s Manual Notes ...

Page 93: ... you may down load individual drivers and utilities After creating a CD DVD with the ISO files insert the disk into the CD DVD drive on your system and the display shown below should appear Note 1 Click the icons showing a hand writing on paper to view the readme files for each item Click the computer icons to the right of these items to install each item from top to the bottom one at a time After...

Page 94: ...ocal and remote management versions and can be used with Nagios to maximize your system monitoring needs With SuperDoctor 5 Man agement Server SSM Server you can remotely control power on off and reset chassis intrusion for multiple systems with SuperDoctor 5 or IPMI SD5 Manage ment Server monitors HTTP FTP and SMTP services to optimize the efficiency of your operation Note 1 The SuperDoctor 5 pro...

Page 95: ... control to a computer system at bootup C 2 How to Recover the UEFI BIOS Image the Main BIOS Block A UEF BIOS flash chip consists of a recovery BIOS block comprised of two boot blocks and a main BIOS block a main BIOS image The boot block contains critical BIOS codes including memory detection and recovery codes for the user to flash a new BIOS image if the original main BIOS image is corrupted Wh...

Page 96: ...D DVD Note If you cannot locate the Super ROM file in your driver disk visit our website at www supermicro com to download the BIOS image into a USB flash device and rename it Super ROM for BIOS recovery use 2 Insert the USB device that contains the new BIOS image Super ROM into your USB drive and power on the system 3 While powering on the system keep pressing Ctrl and Home simultane ously on you...

Page 97: ...very is complete press any key to reboot the system 7 Using a different system extract the BIOS package into a bootable USB flash drive 8 When a DOS prompt appears enter AMI BAT BIOSname at the prompt Note Do not interrupt this process until BIOS flashing is completed ...

Page 98: ...pow er cable from the power supply to clear CMOS and then plug the AC power cable in the power supply again to power on the system 10 Press Del continuously to enter the BIOS Setup utility 11 Press F3 to load default settings 12 After loading default settings press F4 to save the settings and exit the BIOS Setup utility ...

Page 99: ... expected to result in significant injury or loss of life or catastrophic property damage Accordingly Supermicro disclaims any and all liability and should buyer use or sell such products for use in such ultra hazardous applications it does so entirely at its own risk Furthermore buyer agrees to fully indemnify defend and hold Supermicro harmless for and against any and all claims demands actions ...