Supermicro SC828 Series, User Manual

Page 1: ...SC828 Chassis Series SC828TQ R1000LPB SC828TQ R1200LPB USER S MANUAL 1 0a B C D E F G H I J SUPER ...

Page 2: ...N PARTICULAR SUPERMICRO SHALL NOT HAVE LIABILITY FOR ANY HARDWARE SOFTWARE OR DATA STORED OR USED WITH THE PRODUCT INCLUDING THE COSTS OF REPAIRING REPLACING INTEGRATING INSTALLING OR RECOVERING SUCH HARDWARE SOFTWARE OR DATA Any disputes arising between manufacturer and customer shall be governed by the laws of Santa Clara County in the State of California USA The State of California County of Sa...

Page 3: ...performed by experienced technicians only Supermicro s SC828 chassis features a unique and highly optimized design The chassis is equipped with a front loading 1000W or 1200W high efficiency redundant power supply High performance fans provide ample optimized cooling This document lists compatible parts available when this document was published Always refer to the our Web site for updates on supp...

Page 4: ...s Components Refer here for details on this chassis model including the fans airflow shields and other components Chapter 4 Chassis Setup and Installation Follow the procedures given in this chapter when installing removing or reconfiguring your chassis Chapter 5 Rack Installation Refer to this chapter for detailed information on chassis rack installation You should follow the procedures given in ...

Page 5: ...tem Safety 2 3 Chapter 3 Chassis Components 3 1 Overview 3 1 3 2 Components 3 1 Chassis 3 1 Fans 3 1 Mounting to a Rack Optional 3 2 Power Supply 3 2 Air Shroud 3 2 3 3 Where to get Replacement Components 3 2 Chapter 4 Chassis Setup and Installation 4 1 Removing the Chassis Cover 4 1 4 2 Installing the Motherboard into the Chassis 4 3 4 3 Removing and Installing Chassis Fans 4 4 4 4 Power Supply 4...

Page 6: ... Temperature 5 3 Reduced Airflow 5 3 Mechanical Loading 5 3 Circuit Overloading 5 3 Reliable Ground 5 3 5 5 Rack Mounting Instructions 5 4 Identifying the Sections of the Rack Rails 5 4 Inner Rails 5 4 Outer Rack Rails 5 6 Installing the Outer Rails to the Rack 5 6 Installing the Chassis into the Rack 5 7 Appendix A Cables Screws and other Accessories Appendix B Power Supply Specifications Appendi...

Page 7: ...sis model please visit the Supermicro Web site at http www supermicro com Chapter 1 Introduction 1 1 SC828TQ R1200B Chassis Model CPU HDD I O Slots Power Supply SC828TQ R1200B Intel and AMD Quad processors 6 x 3 5 Hot swap SAS SATA drive bays 7 x Low profile Full length I O expansion slot 1200W SC828TQ R1000B Chassis Model CPU HDD I O Slots Power Supply S C 8 2 8 T Q R1000B Intel and AMD Quad proc...

Page 8: ...To en sure the highest level of professional service and technical support we strongly recommend purchasing exclusively from our Supermicro Authorized Distributors System Integrators Resellers A list of Supermicro Authorized Distributors Sys tem Integrators Resellers can be found at http www supermicro com Click the Where to Buy link ...

Page 9: ...uper Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technical Support rma supermicro nl Customer Support Asia Pacific Address Super Micro Computer Inc 4F No 232 1 Liancheng Rd Chung Ho 235 Taipei County Taiwan R O C Tel 886 2 8226 3990 Fax 886 2 8226 3991 Web ...

Page 10: ...must be mailed when service is complete For faster service RMA authorizations may be requested online http www supermicro com support rma Whenever possible repack the chassis in the original Supermicro carton using the original packaging material If these are no longer available be sure to pack the chassis securely using packaging material to surround the chassis so that it does not shift within t...

Page 11: ... in any way If the chassis itself shows damage file a damage claim with carrier who delivered your system Decide on a suitable location for the rack unit that will hold that chassis It should be situated in a clean dust free area that is well venilated Avoid areas where heat electrical noise and eletromagnetic fields are generated You will also need it placed near at least one grounded power outle...

Page 12: ...ystem When working around exposed electrical circuits another person who is fa miliar with the power off controls should be nearby to switch off the power if necessary Use only one hand when working with powered on electrical equipment This is to avoid making a complete circuit which will cause electrical shock Use extreme caution when using metal tools which can easily damage any electrical compo...

Page 13: ...you if they come into contact with printed circuit boards or areas where power is present After accessing the inside of the system close the system back up and secure it to the rack unit with the retention screws after ensuring that all connections have been made 2 6 System Safety Electrostatic discharge ESD is generated by two objects with different electrical charges coming into contact with eac...

Page 14: ...ing a wrist strap Handle a board by its edges only do not touch its components peripheral chips memory modules or contacts When handling chips or modules avoid touching their pins Put the serverboard and peripherals back into their antistatic bags when not in use For grounding purposes make sure your computer chassis provides excellent conductivity between the power supply the case the mounting fa...

Page 15: ...tallation instructions detailed later in this manual 3 2 Components Chassis You SC828 chassis comes equipped with the following 6x 3 5 hot swappable SAS SATA drive bays 7x low profile full length I O expansion slots Slim DVD ROM drive Front USB com port For the latest shipping lists visit our Web site at http www supermicro com This chassis accepts six system cooling fans and one power supply SC82...

Page 16: ... shields usually plastic that funnel air directly to where it is needed Always use the air shroud included with your chassis 3 3 Where to get Replacement Components Though not frequently you may need replacement parts for your system To en sure the highest level of professional service and technical support we strongly recommend purchasing exclusively from our Supermicro Authorized Distributors Sy...

Page 17: ...server system Turning off system power with this button re moves the main power but keeps standby power supplied to the system Therefore you must unplug system before servicing 3 3 Control Panel LEDs The control panel located on the front of the SC811 chassis has five LEDs These LEDs provide you with critical information related to different parts of the system This section explains what each LED ...

Page 18: ...y You should also check to make sure that the chassis covers are installed Finally verify that the heatsinks are installed properly This LED will remain flashing or on as long as the overheat condition exists NIC2 Indicates network activity on GLAN2 when flashing NIC1 Indicates network activity on GLAN1 when flashing HDD Indicates IDE channel activity SAS SATA drive SCSI drive and or DVD ROM drive...

Page 19: ...other board you will first need to remove the top cove from the chassis Removing the Chassis Cover Unplug the power cord from the chassis 1 Using a Philips screw driver remove two screws from each side of the top 2 cover as shown below Press the two release tabs on the top of the cover 3 Slide the cover back 4 Lift the cover upwards 5 3 4 3 2 2 Figure 4 1 Removing the Chassis Cover ...

Page 20: ...SC828 Chassis User s Guide 4 2 Figure 4 2 Lifting the Chassis Cover 5 ...

Page 21: ...erboard against the corresponding 3 mounting holes on the chassis The SC828 chassis comes with removable motherboard standoffs These will need to be adjusted to each individual motherboard Once aligned place the motherboard on top of the chassis If using a heatsink with the motherboard refer to the motherboard manual for further instructions Using a Philips screw driver install a 6 32 screw into e...

Page 22: ...Removing a Chassis Fan If necessary open the chassis while the power is running to determine which 1 fan has failed Never run the server for an extended period of time with the chassis open Turn off the power to the system and unplug the system from the outlet 2 Disconnect the fan wiring from the connectors 3 Press the release tab on the side of the fan housing 4 Carefully lift the fan up and out ...

Page 23: ...he power to the system and unplug the system from the outlet 1 Slide the fan housing into the chassis fan mounting bracket 2 Push down gently on the top of the fan until it clicks into place 3 Reconnect the fan wiring to the connectors 4 Figure 4 5 Installing a Chassis Fan ...

Page 24: ...from Supermicro see contact information in the Preface Removing the Power Supply Power Supply Removal Unplug all power leading to the chassis 1 Disconnect all wiring from the power supply 2 Remove the two screws which hold the power cord channel cover in place 3 and the power cord channel cover off of the power cord channel Remove the single screw securing the power cord channel to the power dis 4...

Page 25: ...f the 6 power supply Lift the handle upwards 7 Gently pull the power supply forward and out of the chassis 8 Ensure that all screws are set aside for later use when installing the replace 9 ment power supply Figure 4 8 Removing the Power Supply Release Button Handle Figure 4 7 Releasing the Power Supply 6 7 8 ...

Page 26: ... set aside secure the power distributor to the 2 floor of the chassis 2 3 Figure 4 9 Replacing the Power Distributor and Power Cord Channel Reattach the power cord channel to the power distributor 3 Connect the power cord to the power supply and run the cord through the 4 power cord channel and out of the chassis 4 Figure 4 10 Replacing the Power Supply ...

Page 27: ...the power cord channel cover on the power cord channel 5 Insert the power supply into its slot in the front of the chassis gently pushing 6 it back into the chassis until it clicks into position 5 Figure 4 11 Replacing the Power Cord Channel Cover ...

Page 28: ...ations will require portions of the air shroud to be bent or removed to fit Check the illustration below for the motherboard you are using The shaded areas of the air shroud must be bent or removed in order to accomodate these motherboards Installing and Adjusting the Air Shroud Check the illustration below for the following motherboards 1 A X6QCT Intel 16 Dimm B X7QC3 Intell 24 Dimm C H8QM3 2 AMD...

Page 29: ...Air Shroud 2 Adjust the air channel arcs on the underside of the air shroud as necessary 2 for optimal cooling Carefully slide the air shroud into the chassis so that it covers the system 3 fans and directs the air flow into the chassis 3 Adjust the Air Channel Arcs ...

Page 30: ... disk drive into the chassis it is necessary to remove the HDD tray from the chassis Removing a Hard Drive Tray Press the release tab on the front of each hard drive try to unlock the HDD 1 tray Using the handle pull the HDD tray out from the chassis 2 as shown Release Tab Figure 4 14 Removing a Hard Drive Tray ...

Page 31: ...hat attach to the both sides of the dummy HDD 1 Slide out the dummy HDD as shown 2 1 Figure 4 15 Removing the Dummy Hard Drive Slide a hard drive into the HDD tray and secure the HDD to the tray with two 3 screws on each side of the tray as shown 1 2 Figure 4 16 Installing the Hard Drive into the Tray 3 4 4 ...

Page 32: ...rd Drive Tray into the Chassis Insert the hard drive and hard drive tray into the hard drive tray slot in the 1 chassis Fold the HDD tray s handle inward until it clicks into the locked position 2 1 2 Figure 4 17 Installing the Hard Drive and Tray into the Chassis ...

Page 33: ... bracket Disconnect the power supply and lay the chassis on a flat surface If you 2 have not done so open the chassis cover Remove the screw holding the slot cover in place for each slot you want to 3 use Keep this screw for later use Connect the add on cards and or expansion cards to the mother board Fol 4 low add on card manufacturer s instructions Secure each card to the chassis using the card ...

Page 34: ...SC828 Chassis User s Guide 4 16 Notes ...

Page 35: ... area that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated You will also need it placed near a grounded power outlet Be sure to read the Rack and Server Pre cautions in the next section 5 3 Preparing for Setup The box your chassis was shipped in should include two sets of rail assemblies two rail mounting brackets and the mounting screws you will...

Page 36: ...ack You should extend only one component at a time extending two or more si multaneously may cause the rack to become unstable General Server Precautions Review the electrical and general safety precautions that came with the com ponents you are adding to your chassis Determine the placement of each component in the rack before you install the rails Install the heaviest server components on the bo...

Page 37: ... that the amount of airflow required for safe operation is not compromised Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on ov...

Page 38: ...you are using Identifying the Sections of the Rack Rails The chassis package includes two rack rail assemblies in the rack mounting kit Each assembly consists of two sections an inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself Inner Rails The inner rails come pre installed on the chassis The chassis can be us...

Page 39: ...e chassis on its side 2 The inner rail is held in place by one screw near the rear of the chassis 3 Remove this screw Remove the inner rail by sliding the rail toward the rear of the chassis 4 Place the new rail on the chassis aligning the chassis hooks with the rails 5 Slide the rail toward the front of the chassis 6 Secure the rail with one screw 7 Repeat these steps for the other inner rail 8 ...

Page 40: ... the Rack Installing the Outer Rails Attach the short bracket to the outside of the long bracket You must align the 1 pins with the slides Also both bracket ends must face the same direction Adjust both the short and long brackets to the proper distance so that the rail 2 fits snugly into the rack Secure the long bracket to the front side of the outer rail with two M5 screws 3 and the short bracke...

Page 41: ...ine chassis rails with the front of the rack rails 2 Slide the chassis rails into the rack rails keeping the pressure even on both 3 sides you may have to depress the locking tabs when inserting When the server has been pushed completely into the rack you should hear the locking tabs click Optional Insert and tightening the thumb screws that hold the front of the 4 server to the rack Figure 5 3 In...

Page 42: ...SC828 Chassis Manual 5 8 Notes ...

Page 43: ... site at www supermicro com A 2 Cables Included with the SC828 Chassis SC828TQ R1200LPB Part Type Length Description CBL 0044L Cable 2 6x SATA cable CBL 0157L Cable 9 1x 8 pin ribbon cable CBL 0222L Cable 65cm 25 6 1x 16 pin to 16 pin front control flat cable SC828TQ R1000LPB Part Type Length Description CBL 0044L Cable 2 6x SATA cable CBL 0157L Cable 9 1x 8 pin ribbon cable CBL 0222L Cable 65cm 2...

Page 44: ...d M4 x 4 mm 0 157 RAIL Round head M4 x 4 mm 0 157 Flat head M5 x 12 mm 0 472 Washer for M5 DVD ROM CD ROM and FLOPPY DRIVE Flat head 6 32 x 5 mm 0 197 Pan head 6 32 x 5 mm 0 197 Round head M3 x 5 mm 0 197 Pan head 6 32 x 5 mm 0 197 M B Flat head 6 32 x 5 mm 0 197 HARD DRIVE Thumb screw 6 32 x 5 mm 0 197 M B standoff 6 32 to 6 32 M B STANDOFFS M B CPU standoff M5 to 6 32 Round head M2 6 x 5 mm 0 19...

Page 45: ...tions for your chassis system SC828TQ R1200LPB 1200W MFR Part PWS IK22 1R Rated AC Voltage 100 240V 50 60Hz 6 15Amp 5V standby 4 Amp 12V 100 Amp 5V 30 Amp 3 3V 25 Amp 12V 0 6 Amp SC828TQ R1000LPB 1000W MFR Part PWS IK01 1R Rated AC Voltage 100 240V 50 60Hz 15 7Amp 5V standby 4 Amp 12V 83 Amp 5V 30 Amp 3 3V 20 Amp 12V 0 6 Amp ...

Page 46: ...SC828 Chassis Manual B 2 Notes ...

Page 47: ... prevent static discharge Touch a grounded metal object before removing a component from the antistatic bag Handle the RAID card by its edges only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modules avoid touching their pins Put the card and peripherals back into their antistatic bags when not in use C 2 General Safety Guidelines Always disco...

Page 48: ...t Note to Users All images and layouts shown in this user s guide are based upon the latest PCB Revision available at the time of publishing The card you have received may or may not look exactly the same as the graphics shown in this manual ...

Page 49: ... J 7 J 10 J 8 J 5 J 12 A 3 1 3 1 3 1 3 1 3 1 3 1 3 1 3 1 4 2 3 1 4 2 A 1 1 1 1 1 1 3 1 3 1 3 1 3 1 3 1 3 1 3 1 5V 12V GND GND 5V 12V GND GND 64 49 32 17 16 1 3 1 3 1 BARCODE SAS828TQ REV 1 01 SI DEBAND 1 IC 2 4 0 ACT0 ACT1 ACT5 ACT4 ACT2 ACT3 J P42 BPI D_SDI N 1 J P43 BPI D_SDI N 2 1 2 SGPI O 2 3 I 2C 2 3 I D 1 J P34 BP_I D 1 1 2 I D 0 J P37 BP_I D 2 J P36 CTRL_I D 2 J P41 I 2CRST_SDOUT 2 5 1 J P3...

Page 50: ...inition 1 5V 2 and 3 Ground 4 12V 5 and 6 I2 C Connectors The I2 C Connectors designated JP44 and JP45 are used to monitor HDD activity and status See the table on the right for pin defi nitions I2 C Connector Pin Definitions JP44 and JP45 Pin Definition 1 Data 2 Ground 3 Clock 4 No Connection 2 Upgrade Connector The Upgrade connector designated JP46 is used for manufacturer s diagnostic purposes ...

Page 51: ...rotocols SAS Activity LED Header Pin Definitions JP26 Pin Definition Pin Definition 1 ACT IN 0 6 ACT IN 4 2 ACT IN 1 7 ACT IN 5 3 ACT IN 2 8 Not Used 4 ACT IN 3 9 Not Used 5 Ground 10 Empty Backplane Main Power 4 Pin Connector JP10 and JP13 Pin Definition 1 12V 2 and 3 Ground 4 5V 9 Backplane Main Power Connectors The 4 pin connectors designated JP10 and JP13 provide power to the backplane See the...

Page 52: ...8 BUZZER RESET J P29 9072 RESET J P25 OH TEM PERATURE OPEN 45 1 2 50 2 3 55 IC 1 2 J P33 CTRL_I D 1 1 2 SGPI O 2 3 I 2C J P40 I 2CRST_SDOUT 1 ON SGPI O OFF I 2C J P50 I 2CRST 1 ON I 2C OFF SGPI O ACTI N C5 C45 J P18 J P40 J P50 J P29 J P4 J P25 J P43 J P37 J P36 J P42 J P34 J P33 J P44 J P45 J P46 J P51 J 18 J 6 J 7 J 10 J 12 3 1 3 1 3 1 3 1 3 1 3 1 3 1 3 1 4 2 1 1 1 1 1 3 1 3 1 3 1 3 1 3 1 3 1 3 ...

Page 53: ... Jumper Setting Note JP33 1 2 Controller ID 1 JP34 1 2 Backplane ID 1 use ID 0 JP36 1 2 Controller ID 2 JP37 1 2 Backplane ID 2 use ID 0 JP38 Open I2 C Reset 2 JP40 Closed SDOUT 1 JP41 Closed SDOUT 2 JP42 1 2 SDIN 1 JP43 1 2 SDIN 2 JP50 Open I2 C Reset 1 I2 C Setting Jumper Jumper Setting Note JP33 2 3 Controller ID 1 JP34 1 2 Backplane ID 1 use ID 0 JP36 2 3 Controller ID 2 JP37 2 3 Backplane ID ...

Page 54: ...5 ACT4 ACT0 FAI L0 SAS 2 SAS 1 C 7 Rear Connectors and LED Indicators Rear SAS SATA Connectors Rear Connector SAS Drive Number SAS 0 SAS SATA HDD 0 SAS 1 SAS SATA HDD 1 SAS 2 SAS SATA HDD 2 SAS 3 SAS SATA HDD 3 SAS 4 SAS SATA HDD 4 SAS 5 SAS SATA HDD 5 Rear LED Indicators Rear LED Hard Drive Activity Failure LED SAS 0 D12 D5 SAS 1 D13 D6 SAS 2 D14 D7 SAS 3 D15 D8 SAS 4 D18 D19 SAS 5 D21 D20 D15 D8...

Page 55: ...C 9 Appendix C Backplane Specifications Notes ...

Page 56: ... reasonably expected to result in significant injury or loss of life or catastrophic property damage Accordingly Supermicro disclaims any and all liability and should buyer use or sell such products for use in such ultra hazardous applications it does so entirely at its own risk Furthermore buyer agrees to fully indemnify defend and hold Supermicro harmless for and against any and all claims deman...