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Sales & delivery terms 

1. SCOPE. 

These sales and delivery terms apply to all quotations, orders, sales, and deliveries of 

mechanical products more specific Supernova Flex, Supernova Epic, and Supernova Mobile from 
dnp denmark as unless otherwise agreed in writing. 

2. PRODUCT INFORMATION FROM DNP DENMARK A/S.

 Information in advertising materials, 

folders, installation guidelines etc. on construction, materials, specifications, installation, and use of 
dnp denmark's products is subject to change without notice. Such information is binding on dnp 
denmark only if agreed in writing or confirmed by dnp denmark. dnp denmark reserves the right to 
make changes to agreed specifications, instructions on installation and mounting if this is possible 
without disadvantage to the customer. 

3. PAYMENT. 

Payment shall be made by the customer at latest on the due date fixed in dnp 

denmark's invoice. In case of late payment dnp may add interest on the sum owing at the rate of 
2% per running month from the due date. Unless otherwise agreed in writing, all deliveries will be 
made when dnp denmark has received payment from the customer. 

4. DELIVERY. 

All deliveries from dnp denmark are ex works unless other terms of delivery are 

agreed in writing. If so, the terms of delivery shall be interpreted and understood in accordance with 
the Incoterms applicable as of the date of the agreement. 

5. DELAY. 

The delivery date is fixed in accordance with dnp denmark's best estimate based on the 

conditions applying as of the date of the agreement. Unless otherwise expressly agreed, a 
postponement by dnp denmark of 30 days of the delivery date attributable to circumstances relating 
to dnp denmark shall be deemed in all respects to be timely delivery, and the customer shall not be 
entitled to terminate the agreement or invoke any of the breach of contract provisions otherwise 
applicable as a consequence of the postponement. 

If the order includes various products confirmed for delivery at the same time, dnp denmark shall be 
entitled to deliver the products which are ready for delivery at the agreed time and to postpone 
delivery of the other products included in the agreement against payment of freight costs 
associated with such delivery by dnp. In such event the customer shall not be entitled to cancel the 
agreement or to claim breach of contract as a consequence of the delay. 

If dnp denmark is prevented from fulfilling the agreement or if fulfilment of the agreement would be 
unreasonably burdensome by reason of extraneous circumstances (force majeure) such as strike, 
fire, war, requisitioning of operating equipment, sequestration, currency restrictions, civil 
disturbance or unrest, or missing or delayed deliveries from subcontractors attributable to the 
above circumstances, the delivery time shall be postponed by the duration of the disturbance and 
none of the parties shall be entitled to claim against each other. 

dnp denmark will advise the customer of changes to the delivery date without undue delay in 
accordance with the above provisions and as far as possible give a new delivery date. 

6. DEFECTS AND DEFICIENCIES. 

Immediately on receipt of the delivery the customer is required 

to examine the delivery in accordance with normal business practices. 

If the customer wishes to claim a defect or deficiency, dnp denmark shall be advised immediately in 
writing. The customer shall otherwise forfeit any claim against dnp denmark. 

dnp denmark may rectify the deficiency by replacement of product parts, repair or redelivery. 

Freight costs in connection with return of the delivery to dnp denmark will be refunded to the 
customer if dnp denmark can accept that the delivery was defective. 

If defects or deficiencies have not been claimed against dnp denmark within (24) months of the 
delivery, the customer shall not be entitled to make subsequent claim. 

dnp denmark shall not be liable for defects and deficiencies attributable to circumstances outside of 

 

 

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Summary of Contents for Flex

Page 1: ...Supernova Flex User manual ...

Page 2: ...Contents Section Page A Welcome 3 B Warnings 4 C Remote control 5 D Powering up Plug in 6 E Cleaning 7 F Troubleshooting 8 G Warranty 9 H Service contact 11 I Manufacturer 12 2 ...

Page 3: ...vides clear and vivid images with full colour saturation regardless of the angle in which the viewer is positioned Because of its completely passive front surface the Supernova Flex is the ideal choice for home entertainment The Supernova Flex is one of only a few screens in the world to have earned ISF approval Less space more convenience The unique patented design of the retractable Supernova Fl...

Page 4: ...moisture E Operate within specified temperature and humidity range see Installation Manual F Do not attempt to disassemble any part of the screen electric shock hazard G Do not permit children to play with screen controls H Examine the screen for imbalance or signs of wear If needed adjust before operating I NOTE Do not remove the black sticker on the back of the screen lower right side 4 above bo...

Page 5: ... the screen to bottom set position Press and hold to move the screen up raise Press and hold to move the screen down lower Save Press to store current position as bottom set HIGH Press once to set the screen speed to high MEDIUM Press once to set the screen speed to medium LOW Press once to set the screen speed to low Batteries Remove rear cover and replace batteries with three 3 AAA batteries 5 ...

Page 6: ...n the remote b The screen calibrates by automatically moving down 3 and then to the top position c If the screen is not in the top position when plugging in the screen will move down 3 and back up to the top after UP is pressed d There will be a delay before screen movement occurs after pressing the button 6 ...

Page 7: ...free cloth Black velvet area Slightly dusty Dust with a feather duster or something similar Dirty Clean with a gentle detergent solution Apply with a small brush We recommend a soft toothbrush Dry with a lint free cloth or with a hairdryer without heat Screen image area Slightly dusty Dust with a feather duster or something similar Dirty Use an ordinary window cleaner with ammonia or alcohol Treat...

Page 8: ...sible contact to infrared sensor Re position sensor or move any obstructions Still not working Remove and re install batteries Still not working Contact dealer The screen stops in the wrong position Check Solution If RS 232 is used Contact installer Lower screen to bottom set position Go to Flex P1 press DOWN If bottom position is incorrect a new bottom set is required Go to Flex P2 press or until...

Page 9: ...quence of the postponement If the order includes various products confirmed for delivery at the same time dnp denmark shall be entitled to deliver the products which are ready for delivery at the agreed time and to postpone delivery of the other products included in the agreement against payment of freight costs associated with such delivery by dnp In such event the customer shall not be entitled ...

Page 10: ...ant does not apply to damage caused by force majeure among others fire flood etc The warranty does only apply product defects in the above stated The guarantee does not cover financial losses direct or indirect losses or consequential damages 8 PRODUCT LIABILITY dnp denmark is liable for damage or injury to person only if documentary evidence can be provided that the damage is attributable to erro...

Page 11: ...H Service contact Contact your local dealer Date of purchase Where purchased Use this space for dealer stamp or sticker 11 ...

Page 12: ...nmark as Skruegangen 2 DK 2690 Karlslunde Denmark Tel 45 46 16 51 00 Fax 45 46 16 52 00 www dnp dk www supernovascreen com dnp denmark as Skruegangen 2 DK 2690 Karlslunde Denmark Tel 45 46 16 51 00 Fax 45 46 16 52 00 dnp dnp dk 12 ...

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