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Shackle

The shackle removes easily in one step.  After performing the 

release 

shackle process

 using your key, hold the keybox and push down firmly 

on the top of the shackle, then pull up on the shackle to completely 

remove it. To replace the shackle, line up the shackle with the keybox 

and push down until it clicks into place.

Battery

You do not need to replace the battery in the iBox BTLE or iBox BT 

because it uses a long-life lithium battery.  No maintenance is required. 

Battery is designed to last the life of the product — a minimum of six 

(6) years.
When removing the keybox shackle, your key will display the current 

keybox battery level. The battery level is also sent to the Supra data 

center and can be viewed on SupraWEB.

Keybox Placement Tips

• 

Always hang keybox in a vertical position and place it where 

moisture from rain or snow cannot run into key container.  Avoid 

hanging keybox where sprinklers or faucets will spray key 

container.

• 

The iBox BT LE and iBox BT keyboxes are designed to operate in 

temperatures ranging from -40°F to 185°F.  

• 

In extremely hot climates, place keybox in the shade to prevent it 

from becoming too hot, which may reduce battery life.

• 

In extremely cold weather conditions, place keybox where it can 

be protected from precipitation.

• 

Ideal placements include door knobs or porch railings.

• 

Allow clearance for BT shackle to be pushed down and released.

• 

Do not place keybox on tree branches, pipes, or at ground level.

Regulatory Compliance

United States (FCC)

This device complies with Part 15 of the FCC rules. Operation is subject to 

the following conditions:  This device may not cause harmful interference. This 

device must accept any interference received, including interference that may 

cause undesired operation.  Changes or modifications not expressly approved 

by the party responsible for compliance could void the user’s authority to 

operate the equipment. 

Canada (IC)

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil 

numérique de la classe B est conforme à la norme NMB-003 du Canada.  

This device complies with Industry Canada license-exempt RSS standard(s). 

Operation is subject to the following two conditions: This device may not 

cause interference, and this device must accept any interference, including 

interference that may cause undesired operation of the device. 
Cet équipement est conforme à la (aux) norme(s) canadienne(s) d’exemption 

de licence RSS Industry Canada. Son opération est sujette aux deux conditions 

suivantes: (1) cet équipement ne provoquera aucune interférence et (2) cet 

équipement doit tolérer toute interférence pouvant provoquer une opération 

indésirable de l’équipement.

European Union (CE)

This Class B digital apparatus conforms to the requirements of the following EU 

directives:  1.  R&TTE Directive (1999/5/EC)   2. WEEE Directive (2002/96/EC).

Australia / New Zealand

This apparatus fully complies with ACMA requirements and is C-Tick marked.

Copyright

© 2019 United Technologies Corporation.  All rights reserved.  Supra is a part of UTC Climate, 

Controls & Security (CCS), a unit of United Technologies Corporation.  Supra is a registered 

trademark of United Technologies Corporation.  Other brand and product names are or may 
be the trademarks of, and are used to identify products or services of, their respective owners.

 

P/N 10103303P1 Rev E

Model 002142

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