TROUBLESHOOT
SETTING UP THE SPEAKER
How do I connect the WiFi Speaker to my Wi-Fi network?
You'll need to download the MUZO Player app for iOS or Android. Once you download it, the app will
help you through the setup process.
I'm still having trouble setting up the Wi-Fi connection for my Speaker. How can I fix the problem?
Try the following steps as an alternate way to set up your Wi-Fi connection:
1.Connect your phone or PC with your WiFi Speaker directly by finding the SSID (Format:
Linkplay_XXXX) in your Wi-Fi setting.
2.Launch an internet browser in your device and enter http://10.10.10.254
3.Click the Wi-Fi button in the top left corner of the page, and select the router that you want to connect
to. Enter the password to connect.
How do I initiate a factory reset? Here are two ways you can reset the WiFi Speaker:
Method 1:
Locate the WPS button on the unit and press it for 6-8 seconds and then it will restart to its original
factory state.
Method 2:
1.Find the unit you want to reset in the app
2.Go to the Setting button and find Speaker Info and click Restore Factory Settings
How do I check if my WiFi Speaker's firmware is up to date?
Please first refresh your Device List page. After you refresh, the app will prompt you to download
firmware updates for any of your speaker that do not have the latest firmware version. If this does not
work for any reason, you can take the following steps to manually determine your firmware version and/or
update your firmware:
1.Connect your computer or smartphone to the Speaker Wi-Fi hotspot directly. Go to your device's
wireless connection and select the Speaker Wi-Fi SSID (the name format is "LinkPlay_XXXX").
2.Launch a web browser and enter http://10.10.10.254 in the address bar.
3.To make sure you have the latest version, click the "System" tab and click on "Online Update".
Update the firmware if needed and keep connection to Speaker until firmware is complete.
4.Under the Status tab you can see the current firmware version number.
Will I be able to listen to Apple Music through the Speaker from my iPhone, iPad, or Macbook Pro?
Yes.
ACTIVE SPEAKER SERIES
2
CH
WIFI CEILING
SPEAKER
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