Surveon EonServ 5000 Series, User Manual

Page 1: ...OS Driver and Software Installation Guide for EonServ Family User Manual Version 1 0 November 2018 ...

Page 2: ...ble with Infortrend product by checking in advance with Infortrend Customer is solely responsible for ensuring the compatibility and interoperability of the third party s products with Infortrend product Customer is further solely responsible for ensuring its systems software and data are adequately backed up as a precaution against possible failures alternation or loss For any questions of hardwa...

Page 3: ... Information 3 Contact Information Customer Support Contact your system vendor or visit Infortrend s website http infortrend com global About Worldwide for the contact information of support offices worldwide ...

Page 4: ...e on Infortrend EonServ storage server system Consult other references or information resources for the following topics For components that are not user serviceable contact our support staff or visit our support sites For EonOne Lite SANWatch configurations consult the corresponding Software Manual Version 1 0 Initial release ...

Page 5: ...ed Operating Systems 6 Notices 7 EonServ 5000 Series 8 OS Driver Software Installation 8 Updating System 15 Updating the firmware and BIOS 15 Updating RAID Driver 16 EonServ 7000 Series 19 OS Driver Software Installation 19 Updating System 26 Updating Firmware BIOS 26 Updating RAID Driver 27 System Recovery 29 Procedures 30 ...

Page 6: ...bit Windows 8 1 64 bit Windows 10 Enterprise 64 bit Version 1803 Windows Server 2012 64 bit Windows Server 2012R2 64 bit Ubuntu 13 04 64 bit EonServ 7000 supports the following operating systems Windows 10 Enterprise 64 bit Version 1803 Windows Server 2012R2 64 bit CentOS 7 64 bit CentOS 7 2 64 bit REHL 6 7 64 bit For the latest OS support check the Infortrend Compatibility Matrix ...

Page 7: ...ckage is stored on a DVD disc ensure that you have an external USB DVD ROM on hand External USB DVD ROMs with names that start with UEFI are NOT supported by EonServ 3 For Linux kernel version 2 6 x we strongly recommend you to disable VT d and X2APIC in BIOS before installing the OS to prevent error Disable VT d To disable VT d go to BIOS Intel RCSetup I O Configuration Intel VT for Directed I O ...

Page 8: ...ation disc or flash drive that contains the OS installation package into the external USB DVD ROM or the USB port of EonServ 5000 2 Insert the other flash drive that contains Intel RAID drivers into the rear USB port You can download the files Intel Drivers from Infortrend s official website If you want to install the OS using a DVD disc ensure that the external USB DVD ROM is already plugged to E...

Page 9: ...EonServ 5000 Series 9 2 Go to BIOS Boot Hard Drive BBS Priorities 3 Select the DVD ROM or USB flash drive whichever contains the OS installation package as the first OS boot option ...

Page 10: ... only If your EonServ 5000 system comes with Intel Xeon E3 processor you can utilize VT d feature as it supports Intel Virtualization for Directed I O VT d To enable VT d feature 1 From BIOS screen go to Chipset System Agent SA Configuration 2 Enter VT d then select Enable ...

Page 11: ...D mode Use this procedure if your system is not RAID configured Note If your system is already RAID configured or if you do not need RAID in your system press F4 to save the changes and do the steps in section Installing OS To set up RAID mode 1 From BIOS screen go to Advanced SATA Configuration SATA Mode Selection ...

Page 12: ... on your keyboard to save the changes then exit BIOS to reboot EonServ 5000 Creating a RAID volume To create a RAID volume 1 When Intel Rapid Storage Technology screen appears after bootup press Ctrl I keys to enter the storage configuration utility ...

Page 13: ...s Enter to set up RAID volume Wait until the volume is created then press ESC to save the changes and reboot EonServ 5000 Installing OS When installing Windows OS Intel RAID driver is also included to obtain the RAID volume To install Windows OS 1 In the Install Windows screen below click Load Driver ...

Page 14: ...and the hardware components including the internal storage array You can download the related drivers and software from Infortrend official website 1 Install the system drivers For Windows The system drivers include Intel chipset LAN VGA and USB which you can obtain and install from website or EonServ installation disc For Linux Use the software update feature of your Linux operating system to ins...

Page 15: ...after the above steps are done restart EonServ 3 Installing management software EonOne Lite When the operating system and all the necessary drivers are properly installed you can install EonOne Lite to get started with array management for EonServ 5000 Updating System Updating the firmware and BIOS If you need to update the firmware and BIOS use the management software For the latest firmware and ...

Page 16: ...e system may not be able to boot up successfully Updating RAID Driver This section contains information on updating the RAID driver when there is a newly updated version You can download the latest RAID driver from Infortrend s official website To update RAID driver in Windows 1 From Desktop go to Device Manager then click Storage Controllers Right click Virtual RAID Adapter then select Update Dri...

Page 17: ... the installation 3 Check the RAID driver version Go to Storage Controller right click Virtual RAID Adapter then click Properties Click Driver tab to see the driver information such as date version and others To update RAID driver in Linux 1 Look for the extracted update files then execute the command sudo sh ift_driver_install sh u where u means update 2 If driver removal or update fails you may ...

Page 18: ...sure all processes using the vscsihba are stopped Ensure all partitions created using the storage management tool have been unmounted If vscsihba module is not released even after the above steps are done restart EonServ system ...

Page 19: ...lation disc or the flash drive that contains the OS installation package into the external USB DVD ROM or EonServ 7000 s USB port 2 Insert the other flash drive that contains Intel RAID drivers into the rear USB port You can download the files Intel Drivers from Infortrend s official website If you want to install the OS using a DVD disc ensure that the external USB DVD ROM is already plugged to E...

Page 20: ...EonServ 7000 Series 20 2 Go to BIOS Boot Hard Drive BBS Priorities 3 Select the DVD ROM or USB flash drive whichever contains the OS installation package as the first OS boot option ...

Page 21: ...Advanced CSM Configuration 2 Go to Storage then select Legacy Setting up RAID mode Use this procedure if your system is not RAID configured Note If your system is already RAID configured or if you do not need RAID in your system press F4 to save the changes and do the steps in section Installing OS ...

Page 22: ...EonServ 7000 Series 22 To set up RAID mode 1 From BIOS screen go to IntelRCSetup PCH Configuration 2 Select PCH sSATA Configuration 3 Select Configure sSATA as then select RAID mode ...

Page 23: ... changes then exit BIOS to reboot EonServ 7000 Creating RAID volume To create a RAID volume 1 When Intel Rapid Storage Technology screen appears after bootup press Ctrl I keys to enter the storage configuration utility 2 Select 1 Create RAID Volume and press Enter ...

Page 24: ...also included to obtain the RAID volume To install Windows OS 1 In the Install Windows screen below click Load Driver 2 Follow the path to load the driver Flash drive Intel_RSTe_and_AHCI_Drivers_GUI_CLI_CIM_4 3 0 1223 Drivers x64 Win8_10_2K8R2_2K12 AHCI The RAID volume is displayed on the list Select the partition that you want to install the OS then restart the OS manually after it has been insta...

Page 25: ...ain and install from website or EonServ installation disc For Linux Use the software update feature of your Linux operating system to install the latest drivers 2 Install Intel Virtual RAID drivers After the system drivers are installed you can now install the RAID driver that allows you to access and manage the storage array of EonServ For Windows Obtain and install Intel Virtual RAID driver from...

Page 26: ...installed you can install SANWatch to get started with array management for EonServ 7000 Updating System Updating Firmware BIOS If you need to update firmware and BIOS use the management software For the latest firmware and BIOS check Infortrend s official website To update the firmware and BIOS 1 From SANWatch click System Settings 2 From System Settings screen click System Download Upload then t...

Page 27: ...ction contains information on updating the RAID driver when there is a newly updated version You can download the latest RAID driver Infortrend s official website To update RAID driver in Windows 1 From Desktop go to Device Manager then click Storage Controllers Right click Virtual RAID Adapter then select Update Driver Software 2 When Installation Wizard appears click Browse my computer for drive...

Page 28: ...and others To update RAID driver in Linux 1 Look for the extracted update files then execute the command sudo sh ift_driver_install sh u where u means update 2 If driver removal or update fails you may need to release the vscsihba module by doing the following Ensure all processes using the vscsihba are stopped Ensure all partitions created using the storage management tool have been unmounted If ...

Page 29: ...e that there are different recovery images for different types of configurations Ensure that the correct image is applied during default setting restoration In this guide we used EonServ 5000 in RAID mode with Windows 10 as an example The table below contains the EonServ systems the OS images they use and the modes set ...

Page 30: ...ecuted via a ghost application You must to create a bootable disk using DOS Rufus is a software that you can use to format the USB drive After formatting please put ghost application in USB drive Recovery Image USB B This drive is used to save image file for system recovery Due to the image file size might be larger than 4 GB format the drive in NTFS then save file in the said USB drive ...

Page 31: ... Ctrl I keys to enter SATA RAID Configuration Utility 3 Delete the existing RAID volume then create again 4 Select Exit to reboot the system a Boot EonServ from USB A To boot EonServ from USB A a Press F2 key to enter BIOS when EonServ is rebooting b Select USB A as the 1st boot device then press F4 to save the settings and reboot the system ...

Page 32: ... the system When booting up from USB drive the Command Line screen appears Enter the ghost application name then press Enter Select images to restore To rebuild RAID volume a When the ghost application is launched on your screen select Local Disk From Image ...

Page 33: ... key to scroll then select USB B Select the image and press Enter key to open If you are unable to see the file fill in file name GHO to open c Set up the size for each partition Select the partition then press OK to restore system ...